Couldn't add you to the Family plan as your account needs to be based in the same country

[bentwookie]

I sent a Family plan invite to my wife's email address. After resting her password (perhaps she's not the one who made the account?) she tried to accept the invite by entering the token. She was told:

We couldn't add you to the Family plan as your account needs to be based in the same country as the Family plan owner.

We checked and both profiles show USA as the country. What's the hang up? 

[kealokian]

Hey, something to try because it worked for my brother and myself.

He was using Chrome browser and getting different country errors.

He tried it in Firefox and it worked immediately with no problems.

Worth a shot!

[1187677839]

I was having this issue on iPad using Safari browser. Got idea from another reply and tried to accept invitation in Chrome on iPad. It worked! This error seems to be browser-related.