Country changed to FR from DE

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Country changed to FR from DE

tobiassssssssss
Casual Listener

My Country changed to France from Germany in my Account. Cant change it back. Updating my Billing details doesn´t work. Fench music is cool but not my cup of tea.

 

please help

3 Replies

kbrooksc
Community Legend

Hey there @tobiassssssssss!

 

Welcome to the Community! When you initially created your account, did you do so via Facebook? If so, your country settings would be managed there. 

 

Cheers!



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tobiassssssssss
Casual Listener

HI @

 

kbrooksc
Community Legend

Hmm. That's definitely odd! 

 

I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form. They should be able to sort this for ya fairly quickly.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.



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