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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Vasil
  • Moderator
  • 351968 Views
  • 901 replies
  • 105 likes
  • Account
  • 351968 Views
  • 901 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1152173 Views
  • 119 replies
  • 110 likes
  • Account
  • 1152173 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 88261 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 88261 Views
  • 68 replies
  • 10 likes

Money in the account

Hey everyone!I just want to know how can i check how much Money is in my account, you see I bought a card of $300 pesos (Mexican pesos) and it was the "3 months cost 9" and I know that it's not 9 for the three months, it's 9 multiplied by 3 ( the 3 m...

  • Casual Listener
  • Hey everyone! I just want to know how can i check how much Money is in my account, you see I bought a card of $300 pesos (Mexican pesos) and it was the "3 months cost 9" and I know that it's not 9 f...
  • driveflanger
  • Community Legend
  • 136 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 136 Views
  • 2 replies
  • 0 likes

Delete Previous Community Account

Hi Denisse from Spotify Customer Support asked my to write to someone in the community to close my previous community account. They transferred my Spotify account created through facebook to a new one without facebook, but now I am unable to access m...

  • Visitor
  • Hi   Denisse from Spotify Customer Support asked my to write to someone in the community to close my previous community account. They transferred my Spotify account created through facebook to...
  • user-removed
  • Not applicable
  • 267 Views
  • 5 replies
  • 0 likes
  • Account
  • 267 Views
  • 5 replies
  • 0 likes

Still getting charged for premium even when unsubscribed!

I'm still getting charged the monthly fee for premium even though I unsubscribed before my trial was up. I'm not sure what to do or who to contact to get a refund. Help please!

  • Newbie
  • I'm still getting charged the monthly fee for premium even though I unsubscribed before my trial was up. I'm not sure what to do or who to contact to get a refund. Help please!
  • KatesHere
  • Community Legend
  • 139 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 139 Views
  • 1 replies
  • 0 likes

Need to Cancel Premium Trial within the next few hours or ill be charged .... HELP ASAP

Hi Spotify etc.I had purchased a 3 month premium trial that expires tomorrow the 10th of March 2016However, I logged on to cancel my premium subscription so I wasnt charged for the first month and .... their is maintenance ongoing, which prevents me ...

  • Newbie
  • Hi Spotify etc. I had purchased a 3 month premium trial that expires tomorrow the 10th of March 2016 However, I logged on to cancel my premium subscription so I wasnt charged for the first mont...
  • KatesHere
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 219 Views
  • 1 replies
  • 0 likes

How to deal with Miss Charge and get a refund back?

I was charged my normal 9.99 for my spotify subscritpton but then I was also charged 4.99 for a spotify Subscription as well! Im not sure how i should go about contacting spotify so they can fix the problem. So if anyone knows why i was charged the e...

  • Newbie
  • I was charged my normal 9.99  for my spotify subscritpton but then I was also charged 4.99 for a spotify Subscription as well! Im not sure how i should go about contacting spotify so they can fi...
  • KatesHere
  • Community Legend
  • 153 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 153 Views
  • 1 replies
  • 0 likes

Fail redeem family invite

Hi, I just cancelled my premium subscription and my wife sent me a family invite (she has premium). When I try to redeem invite i get following message "We couldn't add you to the Family plan as your account needs to be based in the same country as t...

  • Newbie
  • Hi, I just cancelled my premium subscription and my wife sent me a family invite (she has premium). When I try to redeem invite i get following message "We couldn't add you to the Family plan as your...
  • Sksix
  • Casual Listener
  • 585 Views
  • 4 replies
  • 0 likes
  • Account
  • 585 Views
  • 4 replies
  • 0 likes

spotify in bulgaria

Hi help please, i am going to bulgaria in april for six months ,iam on unlimited ,will i need to upgrade to premium to get spotify,

  • Newbie
  • Hi help please, i am going to bulgaria in april for six months ,iam on unlimited ,will i need to upgrade to premium to get spotify,
  • OviiiOne
  • Community Legend
  • 734 Views
  • 1 replies
  • 0 likes
  • Unlimited
  • 734 Views
  • 1 replies
  • 0 likes

Can login with browser, but not with app

I just downloaded the app.I can log in to my account through Chrome, but when I try to log in to the app, I get an "invalid ID/password" message.I am NOT using Facebook.Please advise.

  • Casual Listener
  • I just downloaded the app. I can log in to my account through Chrome, but when I try to log in to the app, I get an "invalid ID/password" message. I am NOT using Facebook. Please advise.  
  • Bittencourt
  • Spotify Star
  • 967 Views
  • 3 replies
  • 0 likes
  • Login
  • 967 Views
  • 3 replies
  • 0 likes

Solved!! Failed to log in

I clicked into login to log in with my username and password, but I got a pop up saying I have created an account with the email. I tried resetting password but the same thing pops up. This happen to all my apple gadgets what should I do?

  • Newbie
  • I clicked into login to log in with my username and password, but I got a pop up saying I have created an account with the email. I tried resetting password but the same thing pops up. This happen to...
  • xdonete
  • Regular
  • 298 Views
  • 1 replies
  • 0 likes
  • Login
  • 298 Views
  • 1 replies
  • 0 likes

cant log in!!! please help.

Alright so, last night I was listening to music and it was working fine. This morning, no joy. It wont let me log in at all giving me error:3 I know my password os right as I signed into this site with it. I even made a new account to test it and sam...

  • Newbie
  • Alright so, last night I was listening to music and it was working fine. This morning, no joy. It wont let me log in at all giving me error:3 I know my password os right as I signed into this site wi...
  • xdonete
  • Regular
  • 132 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Other
  • 132 Views
  • 1 replies
  • 0 likes

Music will not play in my car

I have never had an issue with Spotify up until this point, but for some reason, no music will play in my car. Pandora plays fine, the other music downloaded on my phone plays fine, so it isn't an issue with the Bluetooth. It's an issue with with Spo...

  • Newbie
  • I have never had an issue with Spotify up until this point, but for some reason, no music will play in my car. Pandora plays fine, the other music downloaded on my phone plays fine, so it isn't an is...
  • oneforkshort
  • Casual Listener
  • 116 Views
  • 1 replies
  • 0 likes
  • Premium
  • 116 Views
  • 1 replies
  • 0 likes

Stopped paid subscription by accident

Hi, After paying for premium, I ended my 3 month subscription by accident. Is it possible to get it back? Thanks!

  • Casual Listener
  • Hi,   After paying for premium, I ended my 3 month subscription by accident.   Is it possible to get it back?   Thanks!
  • pinkclayoni
  • Casual Listener
  • 164 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 164 Views
  • 2 replies
  • 0 likes

Help! I moved to Japan and I can't use spotify anymore.

I've looked at the solutions for this problem, but I cannot change my country to any others. It is stuck on the current country.

  • Newbie
  • I've looked at the solutions for this problem, but I cannot change my country to any others.  It is stuck on the current country.      
  • 225 Views
  • 0 replies
  • 0 likes
  • Account
    Free
    Login
  • 225 Views
  • 0 replies
  • 0 likes

adding family members

What does it cost to add wife so we can listen independently on each of our devices?

  • Casual Listener
  • What does it cost to add wife so we can listen independently on each of our devices?
  • Ox1
  • Roadie
  • 134 Views
  • 1 replies
  • 0 likes
  • Premium
  • 134 Views
  • 1 replies
  • 0 likes

I think someone is stealing my account

My queue and history are both full of songs I don't listen to. I changed my password yesterday but the music in there is still nothing I listen to. How can I keep someone else from using my account beyond changing my password? Can I restrict access t...

  • Casual Listener
  • My queue and history are both full of songs I don't listen to. I changed my password yesterday but the music in there is still nothing I listen to.  How can I keep someone else from using my acc...
  • Bittencourt
  • Spotify Star
  • 573 Views
  • 4 replies
  • 0 likes
  • Premium
    Security
  • 573 Views
  • 4 replies
  • 0 likes

Devices

Hello. First post here. I have a problem with a device. I'm trying to listen to Spotify on my Desktop, but there is a device that is listed that is nothing todo with me "Joanne's iPhone". It is not listed in my devices, I have logged out and back in ...

  • Newbie
  • Hello. First post here.   I have a problem with a device. I'm trying to listen to Spotify on my Desktop, but there is a device that is listed that is nothing todo with me "Joanne's iPhone". It...
  • Bittencourt
  • Spotify Star
  • 85 Views
  • 1 replies
  • 0 likes
  • Premium
  • 85 Views
  • 1 replies
  • 0 likes

My Spotify account was deleted!

I had a second Spotify account in which I had one more month of premium left when I logged onto the app on my phone it closed me out and I can't sign in again on the app or on the site and it says my password or username is incorrect and it won't let...

  • Casual Listener
  • I had a second Spotify account in which I had one more month of premium left when I logged onto the app on my phone it closed me out and I can't sign in again on the app or on the site and it says my...
  • user-removed
  • Not applicable
  • 158 Views
  • 2 replies
  • 0 likes
  • Login
    Premium
    Subscription
  • 158 Views
  • 2 replies
  • 0 likes

Can't Change Country

I've trying to login to my Spotify accound whilst I'm abroad in Japan, and I found out that I needed to change my country settings to hear the music. However, I can't seem to change the country in my profile, and the only option is the UK one. Does a...

  • Newbie
  • I've trying to login to my Spotify accound whilst I'm abroad in Japan, and I found out that I needed to change my country settings to hear the music. However, I can't seem to change the country in my...
  • 149 Views
  • 0 replies
  • 0 likes
  • Account
  • 149 Views
  • 0 replies
  • 0 likes

I think my account was hacked

For some reason when I log in, I'm seeing a bunch of Korean music on my history and it's affecting my recommendations. I've never liked or played anything of this sort ... it's messing up all my discovery suggestions. I have a premium subscription. W...

  • Newbie
  • For some reason when I log in, I'm seeing a bunch of Korean music on my history and it's affecting my recommendations.  I've never liked or played anything of this sort ... it's messing up all m...
  • user-removed
  • Not applicable
  • 197 Views
  • 1 replies
  • 0 likes
  • Premium
  • 197 Views
  • 1 replies
  • 0 likes