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hi,i was trying to change the country cause i usually use the thailand one and now change it to australia by accident but i can’t change it back to thailand i clicked on edit profile but i can’t clicked change the country
Moderator
77149 Views
28 replies
0 likes
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
95522 Views
9 replies
2 likes
Yesterday a Spotify installed a new version. After this the spotify client needs needs 5 minutes to log in. I have a premium subsription and use Windows 10. The web version works just fine on the same machine.
Yesterday a Spotify installed a new version. After this the spotify client needs needs 5 minutes to log in. I have a premium subsription and use Windows 10. The web version works just fine on the sam...
Community Legend
399 Views
3 replies
0 likes
My original billing date for my premium account was for the 13th of this month. When looking into upgrading to the family plan I had read multiple pages saying I will not be charged until the time that I have already payed for was up. However upon up...
My original billing date for my premium account was for the 13th of this month. When looking into upgrading to the family plan I had read multiple pages saying I will not be charged until the time th...
Community Legend
388 Views
1 replies
0 likes
I absolutely love Spotify and will continue premium for a long time but when it comes to mobile, it only causes problems. When I wanna show someone lyrics on my phone Musixmatch comes in handy but it has problems. Every time I click a song it fills m...
I absolutely love Spotify and will continue premium for a long time but when it comes to mobile, it only causes problems. When I wanna show someone lyrics on my phone Musixmatch comes in handy but it...
Community Legend
625 Views
1 replies
0 likes
Hi, I've accidentally created a new Premium account through a Vodafone UK subscription offer but I what I should have done is apply the Vodafone offer to my existing Spotify account so that I don't lose playlists followers etc. How can I fix this i.e...
Hi, I've accidentally created a new Premium account through a Vodafone UK subscription offer but I what I should have done is apply the Vodafone offer to my existing Spotify account so that I don't l...
Community Legend
434 Views
1 replies
0 likes
Hi, a friend is using my Spotify account, I would like his android phone to be removed from my account, can you do that?
Hi, a friend is using my Spotify account, I would like his android phone to be removed from my account, can you do that?
Spotify Star
476 Views
1 replies
0 likes
I had a paid subscription to Spotify with all my musicNow with my new cell phone carrier Spotify is now freeHow do I transfer my music or use the former acct.I had in the past
I had a paid subscription to Spotify with all my music Now with my new cell phone carrier Spotify is now free How do I transfer my music or use the former acct. I had in the past
Community Legend
357 Views
2 replies
0 likes
My spotify account has been linked to my playstation ID for the ps4. I would like to upgrade my premium account to a family account. When i click upgrade from spotify.com/family I sign in & then I am given the following message: "Spotify PremiumYour ...
My spotify account has been linked to my playstation ID for the ps4. I would like to upgrade my premium account to a family account. When i click upgrade from spotify.com/family I sign in & then ...
Regular
9298 Views
11 replies
4 likes
Hi, currently trying to upgrade my premium subscription to a familiy subscription, but I'm never able to input payment details. It seems to get stuck at the choose options page. If iI try to push the yellow "Start my spotify premium" button it says I...
Hi, currently trying to upgrade my premium subscription to a familiy subscription, but I'm never able to input payment details. It seems to get stuck at the choose options page. If iI try to...
Casual Listener
901 Views
5 replies
0 likes
This morning I just notice that all the playlists/albums from Spotify was gone. It's like a hole new account now. I did not delete anything and used my account no later than yesterday. Is there any way I can get my music back?
This morning I just notice that all the playlists/albums from Spotify was gone. It's like a hole new account now. I did not delete anything and used my account no later than yesterday. Is there any w...
Casual Listener
557 Views
6 replies
0 likes
Trying to upgrade to Premium but Spotify has me recorded as living in USA and it should be Canada. Trying to pay with my Canadian credit card and it will not allow me to. Please change my region to Canada as I am unable to in Account settings. (The o...
Trying to upgrade to Premium but Spotify has me recorded as living in USA and it should be Canada. Trying to pay with my Canadian credit card and it will not allow me to. Please change my region to C...
Community Legend
374 Views
1 replies
0 likes
I have brought a nus card witch hasn't arrived yet is on the nus site it says I could still start saving now and get discounts but when I go to pay with the discount it asks for a student number witch I haven't got yet but I am logged into my nus acc...
I have brought a nus card witch hasn't arrived yet is on the nus site it says I could still start saving now and get discounts but when I go to pay with the discount it asks for a student number witc...
Community Legend
314 Views
1 replies
0 likes
When i either try to connect to Facebook from internet or the Spotify app, it freezes or jumps out of Facebook once i press "connect to Facebook". Nothing happens and i have not blocked the app from my Facebook or so... Any ideas? Yes, i have premium...
When i either try to connect to Facebook from internet or the Spotify app, it freezes or jumps out of Facebook once i press "connect to Facebook". Nothing happens and i have not blocked the app from ...
Spotify Star
332 Views
1 replies
0 likes
Why am I not able to buy premium with paypal if I want the student discount?
Why am I not able to buy premium with paypal if I want the student discount?
Community Legend
328 Views
1 replies
0 likes
Hello!I was wondering what started to happen in my spotify account. It crashes like every 10 minutes and it's not depending wich device i use.
Hello! I was wondering what started to happen in my spotify account. It crashes like every 10 minutes and it's not depending wich device i use.
Casual Listener
2527 Views
4 replies
0 likes
Hi there I signed up to spotify from Australia with a VPN selected to USA. After two weeks spotify kicks me out saying I am not in the right country. It's weird as the VPN is still selected to USA. When I go to sign up for premium I can't because my ...
Hi there I signed up to spotify from Australia with a VPN selected to USA. After two weeks spotify kicks me out saying I am not in the right country. It's weird as the...
Community Legend
532 Views
1 replies
0 likes
I am currently studying abroad in London. I have changed my country profile settings to the UK, but whenever I try to log in, it still says that my country doesn't match my location. I've tried uninstalling and reinstalling spotify, as well as restar...
I am currently studying abroad in London. I have changed my country profile settings to the UK, but whenever I try to log in, it still says that my country doesn't match my location. I've tried unins...
Community Legend
736 Views
12 replies
0 likes
Hello,I just now decided to take the offered 60 day free trial which I've heard multiple times while using my normal free spotify. I haven't taken any free trial before. And now when I took it it was only for 7 days? Is this some kind of a bug?Cheers...
Hello, I just now decided to take the offered 60 day free trial which I've heard multiple times while using my normal free spotify. I haven't taken any free trial before. And now when I took ...
Not applicable
1706 Views
2 replies
0 likes
I want to use a different email address, a different password, etc. than what I use for Facebook. However, after using Spotify for 2 years, I don't think I want to just cancel this subscription, create an entirely new profile, then re-create my playl...
I want to use a different email address, a different password, etc. than what I use for Facebook. However, after using Spotify for 2 years, I don't think I want to just cancel this subscription, crea...
Spotify Star
225 Views
1 replies
0 likes
i paid through bdo online and my first 2 transaction failed but the amount was deducted from my bdo account, only during my third attempt was the transaction/validation successful. how can i retrieve or get my payment back from the 2 failed transacti...
i paid through bdo online and my first 2 transaction failed but the amount was deducted from my bdo account, only during my third attempt was the transaction/validation successful. how can i re...
Community Legend
215 Views
1 replies
0 likes
Hey, it seems my account has been hijacked. The email and password has been changed without me being notified, but I can still log in through facebook. I tried using the form to contact support but it would only automaticly email the new address, is ...
Hey, it seems my account has been hijacked. The email and password has been changed without me being notified, but I can still log in through facebook. I tried using the form to contact support but i...
Casual Listener
693 Views
5 replies
0 likes
