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PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Hey everyone!I just want to know how can i check how much Money is in my account, you see I bought a card of $300 pesos (Mexican pesos) and it was the "3 months cost 9" and I know that it's not 9 for the three months, it's 9 multiplied by 3 ( the 3 m...
Hi Denisse from Spotify Customer Support asked my to write to someone in the community to close my previous community account. They transferred my Spotify account created through facebook to a new one without facebook, but now I am unable to access m...
I'm still getting charged the monthly fee for premium even though I unsubscribed before my trial was up. I'm not sure what to do or who to contact to get a refund. Help please!
Hi Spotify etc.I had purchased a 3 month premium trial that expires tomorrow the 10th of March 2016However, I logged on to cancel my premium subscription so I wasnt charged for the first month and .... their is maintenance ongoing, which prevents me ...
I was charged my normal 9.99 for my spotify subscritpton but then I was also charged 4.99 for a spotify Subscription as well! Im not sure how i should go about contacting spotify so they can fix the problem. So if anyone knows why i was charged the e...
Hi, I just cancelled my premium subscription and my wife sent me a family invite (she has premium). When I try to redeem invite i get following message "We couldn't add you to the Family plan as your account needs to be based in the same country as t...
Hi help please, i am going to bulgaria in april for six months ,iam on unlimited ,will i need to upgrade to premium to get spotify,
I just downloaded the app.I can log in to my account through Chrome, but when I try to log in to the app, I get an "invalid ID/password" message.I am NOT using Facebook.Please advise.
I clicked into login to log in with my username and password, but I got a pop up saying I have created an account with the email. I tried resetting password but the same thing pops up. This happen to all my apple gadgets what should I do?
Alright so, last night I was listening to music and it was working fine. This morning, no joy. It wont let me log in at all giving me error:3 I know my password os right as I signed into this site with it. I even made a new account to test it and sam...
I have never had an issue with Spotify up until this point, but for some reason, no music will play in my car. Pandora plays fine, the other music downloaded on my phone plays fine, so it isn't an issue with the Bluetooth. It's an issue with with Spo...
Hi, After paying for premium, I ended my 3 month subscription by accident. Is it possible to get it back? Thanks!
I've looked at the solutions for this problem, but I cannot change my country to any others. It is stuck on the current country.
Can you please help with this?
What does it cost to add wife so we can listen independently on each of our devices?
My queue and history are both full of songs I don't listen to. I changed my password yesterday but the music in there is still nothing I listen to. How can I keep someone else from using my account beyond changing my password? Can I restrict access t...
Hello. First post here. I have a problem with a device. I'm trying to listen to Spotify on my Desktop, but there is a device that is listed that is nothing todo with me "Joanne's iPhone". It is not listed in my devices, I have logged out and back in ...
I had a second Spotify account in which I had one more month of premium left when I logged onto the app on my phone it closed me out and I can't sign in again on the app or on the site and it says my password or username is incorrect and it won't let...
I've trying to login to my Spotify accound whilst I'm abroad in Japan, and I found out that I needed to change my country settings to hear the music. However, I can't seem to change the country in my profile, and the only option is the UK one. Does a...
For some reason when I log in, I'm seeing a bunch of Korean music on my history and it's affecting my recommendations. I've never liked or played anything of this sort ... it's messing up all my discovery suggestions. I have a premium subscription. W...