Announcements

Country does not match profile

Country does not match profile

I am having trouble logging in to Spotify. It is saying that my country does not match the one that is in my profile but it does.

 

I originally signed up to Spotify in the UK but am now living in Australia. I have changed my account/ profile to Australia and am on a new computer that has never been used overseas.

 

I have tried logging out and back in making sure to use profile name and not email address too but still not worked.

 

Thanks for any help

Simon

Reply
1 Reply

Hey there! 

 

This is something for our Accounts team. Get in touch via https://www.spotify.com/about-us/contact/contact-spotify-account or via Twitter @SpotifyCares. 

 

Let us know how it goes.

 

Suggested posts