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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ak_7
  • Visitor
  • 381763 Views
  • 918 replies
  • 107 likes
  • Account
  • 381763 Views
  • 918 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1166159 Views
  • 119 replies
  • 111 likes
  • Account
  • 1166159 Views
  • 119 replies
  • 111 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 96878 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 96878 Views
  • 68 replies
  • 10 likes

Solved!! Hacked Account

My account has been hacked. They changed the email address and disconnected my Facebook login. They're using my premium status for free. I've contacted support 3 times and I haven't recieved any replies. I've even responded back to the no-reply email...

  • Casual Listener
  • My account has been hacked. They changed the email address and disconnected my Facebook login. They're using my premium status for free. I've contacted support 3 times and I haven't recieved any...
  • speedy1239
  • Regular
  • 816 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
    Security
  • 816 Views
  • 10 replies
  • 0 likes

Canceled subscription but was still charged

Hi, My account was set to be charged november 5 for another month of spotify premium however I canceled my subscription 2 days before but I was still charged and I still have premium. Is there anyway to get refunded and my account canceled? I do not ...

  • Newbie
  • Hi, My account was set to be charged november 5 for another month of spotify premium however I canceled my subscription 2 days before but I was still charged and I still have premium. Is there a...
  • 107 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 107 Views
  • 0 replies
  • 0 likes

Switch with Rogers

Hi, I just change my plan with Rogers and now I'm having Spotify premium. How can I cancel the payments of Spotify on my credit card and still keep my music?

  • Newbie
  • Hi, I just change my plan with Rogers and now I'm having Spotify premium.   How can I cancel the payments of Spotify on my credit card and still keep my music?
  • 114 Views
  • 0 replies
  • 0 likes
  • Account
  • 114 Views
  • 0 replies
  • 0 likes

Facebook account incorrect

Hi I want to cancel my spotify premium but as my spotify is linked to my Facebook I'm having problems. On my app it's my Facebook account but when I go onto the spotify website and log in with Facebook it logs in with my partners favebook which I hav...

  • Newbie
  • Hi I want to cancel my spotify premium but as my spotify is linked to my Facebook I'm having problems. On my app it's my Facebook account but when I go onto the spotify website and log in with Facebo...
  • jean3601
  • Community Legend
  • 148 Views
  • 1 replies
  • 0 likes
  • Premium
  • 148 Views
  • 1 replies
  • 0 likes

Solved!! 50%off premium for your family, 12 payments available?

I'm looking to upgrade to premium for my account, my 2 daughters and my husband. Spotify has this "50% off premium for your family" which it's GREAT! but I want to pay it for 12 months. How can I pay for 12 months for me and 3 family members in one s...

  • Newbie
  • I'm looking to upgrade to premium for my account, my 2 daughters and my husband. Spotify has this "50% off premium for your family" which it's GREAT! but I want to pay it for 12 months. How can I pay...
  • jean3601
  • Community Legend
  • 709 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 709 Views
  • 1 replies
  • 0 likes

Account deleted without my permission

Hello, Since a couple of years now, I had a Spotify prenium account (my last payment is the 14th of October). But since one week, I realized that my account has been deleted without my permission. I didn't received any email or anything that could le...

  • Regular
  • Hello,   Since a couple of years now, I had a Spotify prenium account (my last payment is the 14th of October). But since one week, I realized that my account has been deleted without my permi...
  • jean3601
  • Community Legend
  • 520 Views
  • 9 replies
  • 0 likes
  • Account
    Premium
    Security
  • 520 Views
  • 9 replies
  • 0 likes

Paid for Premium and cannot access spotify

First, I would like to speak with a live person about this issue. I paid for the premium Spotify and it stated I needed check with Sprint has it added. Unhappy!

  • Newbie
  • First, I would like to speak with a live person about this issue. I paid for the premium Spotify and it stated I needed check with Sprint has it added. Unhappy!
  • 127 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 127 Views
  • 0 replies
  • 0 likes

Cancel premium subscription

I have three Spotify accounts. I'm keeping this one. The first is set up for autopay from my bank account. I've been locked out of that account for three months now. The second account I've been locked out of also. This will not happen with this acco...

  • Regular
  • I have three Spotify accounts. I'm keeping this one. The first is set up for autopay from my bank account. I've been locked out of that account for three months now. The second account I've been lock...
  • 132 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Other
    Premium
    Subscription
  • 132 Views
  • 0 replies
  • 0 likes

Can't access spotify because country does not match?

Can't access spotify because country does not match? I have been using this app for a while now and just today it's not letting me access it because the country does not macth my IP address? Then I go to settings to try to change the country but it w...

  • Newbie
  • Can't access spotify because country does not match?  I have been using this app for a while now and just today it's not letting me access it because the country does not macth my IP address? T...
  • Reflux_
  • Community Legend
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
    Free
    Login
    Premium
  • 211 Views
  • 1 replies
  • 0 likes

I want to stop my Premium subscription, can not get in, because Facebook canceled ...

.....my old FB account . OR How can I transfer my Premium Spotify subscription with all belonging llists, to my new personal FB?even if I can not get into that jammed old FB.Drives me nuts. Please help. Why?I can not get into Premium with the old FB,...

  • Newbie
  • .....my old FB account .   OR   How can I transfer my Premium Spotify subscription with all belonging llists, to my new personal FB? even if I can not get into that jammed old FB. Dri...
  • 85 Views
  • 0 replies
  • 0 likes
  • Premium
    Subscription
  • 85 Views
  • 0 replies
  • 0 likes

Algunas canciones se pausan a los 6 segundoa

Hola.En ciertas canciones que tengo guardadas en listas offline cada 6 segundos se me paisa la canción. Debo retrocederla y ahí funciona.Es solo con ciertas canciones. No todas. Ya he intentado borrando la canción y volverla a agregar. Desinstalándol...

  • Newbie
  • Hola. En ciertas canciones que tengo guardadas en listas offline cada 6 segundos se me paisa la canción. Debo retrocederla y ahí funciona. Es solo con ciertas canciones. No todas. Ya he intentado b...
  • 131 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 131 Views
  • 0 replies
  • 0 likes

Moved from Premium to Rogers subscription and stuck on free

I was subscribed to Premium but changed to Rogers Wireless which included a 24mo subscription. I cancelled my premium so that I could use the 24mo subscription from Rogers but now I am on free with no way to get the Rogers sub working. How do I resol...

  • Visitor
  • I was subscribed to Premium but changed to Rogers Wireless which included a 24mo subscription. I cancelled my premium so that I could use the 24mo subscription from Rogers but now I am on free with n...
  • 161 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 161 Views
  • 0 replies
  • 0 likes

Solved!! Starred Playlist Gone

Hi, I just realized that my starred playlist is incomplete. For some reason it saved songs that I added from 12 days ago but all the ones that I've been staring since I got Spotify are gone. I think they're about 70 songs or so. Is there anything tha...

  • Casual Listener
  • Hi,   I just realized that my starred playlist is incomplete. For some reason it saved songs that I added from 12 days ago but all the ones that I've been staring since I got Spotify are gone....
  • michaelkcheong
  • Newbie
  • 12454 Views
  • 160 replies
  • 0 likes
  • 12454 Views
  • 160 replies
  • 0 likes

Shocking security - FIX!

So, my account has recently been hacked, this is primarily because the Spotify login process allows infinite rety attempts with no rate limiting or lockouts. Spotify also allows email changes without any verification from the existing account. It jus...

  • Music Fan
  • So, my account has recently been hacked, this is primarily because the Spotify login process allows infinite rety attempts with no rate limiting or lockouts.   Spotify also allows email change...
  • 125 Views
  • 0 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 125 Views
  • 0 replies
  • 0 likes

Spotify charged me, but i didn't finished my subscription to premium.

I tried to upgrade to premium from my iPhone, i write my adress, my card number, but in the last step, spotify refused my informations and i don't upgraded, but i was charged. what can i do??

  • Casual Listener
  • I tried to upgrade to premium from my iPhone, i write my adress, my card number, but in the last step, spotify refused my informations and i don't upgraded, but i was charged. what can i do??
  • 134 Views
  • 0 replies
  • 0 likes
  • Account
    Premium
  • 134 Views
  • 0 replies
  • 0 likes

Deactivating account

I need to deactivate my Spotify premium account it was supposed to be linked to my Vodafone pay monthly but they managed to somehow mess it up so I need to have this account removed so I can setup a new one in December. Is this possible? Thanks in ad...

  • Casual Listener
  • I need to deactivate my Spotify premium account it was supposed to be linked to my Vodafone pay monthly but they managed to somehow mess it up so I need to have this account removed so I can setup a ...
  • Ox1
  • Roadie
  • 183 Views
  • 3 replies
  • 0 likes
  • Account
  • 183 Views
  • 3 replies
  • 0 likes

Two accounts

I had a premium account on spotify and when I came to australia could not change the country! I gained a premium account by the cellular operator and I linked to a new account, but now I can not access the facebook with the new, why this linked to ol...

  • Casual Listener
  • I had a premium account on spotify and when I came to australia could not change the country! I gained a premium account by the cellular operator and I linked to a new account, but now I can not acce...
  • BenjaminsiPodCa
  • Regular
  • 92 Views
  • 1 replies
  • 0 likes
  • Account
  • 92 Views
  • 1 replies
  • 0 likes

STUDENT RATE

Does anyone know if there is a ending date for the 50% off student rate. Was randomly charge the full 9.99 this month.

  • Newbie
  • Does anyone know if there is a ending date for the 50% off student rate. Was randomly charge the full 9.99 this month.
  • Ox1
  • Roadie
  • 140 Views
  • 2 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 140 Views
  • 2 replies
  • 0 likes

Solved!! Automatically unsubscribe of students promotion

as it shown in my bank account transactions this month that spotify charged me 9.99 for this month. I don't know the reason why it automatically unsubscribe by itself. At the moment, i got back to check my account and linked account with uniday again...

  • Casual Listener
  • as it shown in my bank account transactions this month that spotify charged me 9.99 for this month. I don't know the reason why it automatically unsubscribe by itself. At the moment, i got back to ch...
  • Ox1
  • Roadie
  • 221 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 221 Views
  • 3 replies
  • 0 likes

premium

Hi, My e-mail address is henrik@hero.com.hk. I know I used to have a user name that was 1133863927, but recently another username, boogeyman303, popped up when I logged in on my mobile to try to get the Sonos app. I am paying a premium account holder...

  • Newbie
  • Hi,   My e-mail address is henrik@hero.com.hk. I know I used to have a user name that was 1133863927, but recently another username, boogeyman303, popped up when I logged in on my mobile to tr...
  • BenjaminsiPodCa
  • Regular
  • 98 Views
  • 1 replies
  • 0 likes
  • Premium
  • 98 Views
  • 1 replies
  • 0 likes