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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Rising Star 3
  • Rising Star 3
  • 304 Views
  • 0 replies
  • 6 likes
  • Security
  • 304 Views
  • 0 replies
  • 6 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Faithless2o
  • Regular
  • 436349 Views
  • 971 replies
  • 108 likes
  • Account
  • 436349 Views
  • 971 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1193957 Views
  • 119 replies
  • 116 likes
  • Account
  • 1193957 Views
  • 119 replies
  • 116 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Hobbit70
  • Visitor
  • 106366 Views
  • 70 replies
  • 11 likes
  • Account
    Login
    Premium
  • 106366 Views
  • 70 replies
  • 11 likes

Solved!! 0,99€ student

There is an offer, that you can try premium for 0,99€ for tree month. Can I use the student programm after that, so that I only pay 5€ a month or is this not kompatible? Thanks for your help.

  • Visitor
  • There is an offer, that you can try premium for 0,99€ for tree month. Can I use the student programm after that, so that I only pay 5€ a month or is this not kompatible? Thanks for your help. 
  • user-removed
  • Not applicable
  • 370 Views
  • 2 replies
  • 0 likes
  • Premium
  • 370 Views
  • 2 replies
  • 0 likes

Subscription- Premium is not on account

Hi, I had signed up for a free trial in August, I've been charged for a premium subscription for the last three months and have not used the service. It does not appear that I have a Premium subscription on my account page on spotify so I cannot canc...

  • Casual Listener
  • Hi, I had signed up for a free trial in August, I've been charged for a premium subscription for the last three months and have not used the service. It does not appear that I have a Premium subscrip...
  • twigglet1340
  • Newbie
  • 323 Views
  • 6 replies
  • 0 likes
  • Subscription
  • 323 Views
  • 6 replies
  • 0 likes

Password?

When I signed up I used my facebook. Now I'm trying to sign into my account on the ps4 and I need my username and password (the connect thing wont work on my phone) I found my username, it's some long bunch of numbers and letters, but how do I find o...

  • Casual Listener
  • When I signed up I used my facebook. Now I'm trying to sign into my account on the ps4 and I need my username and password (the connect thing wont work on my phone)  I found my username, it's so...
  • DeadpoolKaiju
  • Casual Listener
  • 216 Views
  • 2 replies
  • 0 likes
  • Account
  • 216 Views
  • 2 replies
  • 0 likes

"Log In With Facebook" doesn't log me in to Spotify

At the log in screen of the Spotify application, when I click "Log In With Facebook," it opens a tab on my browser with a page that says, "Logging in to Spotify..." After a few seconds, the tab closes automatically. The Spotify application sits at th...

  • Casual Listener
  •  At the log in screen of the Spotify application, when I click "Log In With Facebook," it opens a tab on my browser with a page that says, "Logging in to Spotify..." After a few seconds, the tab...
  • plafratt
  • Casual Listener
  • 341 Views
  • 1 replies
  • 0 likes
  • Login
  • 341 Views
  • 1 replies
  • 0 likes

No option to link Fido account

My wife and I both recently switched to Fido Pulse Plans. While I was able to activate the Spotify Premium account through the promotion, my wife has been unable to. She has gone through the process several times on fidohub.ca and is never prompted t...

  • Newbie
  • My wife and I both recently switched to Fido Pulse Plans. While I was able to activate the Spotify Premium account through the promotion, my wife has been unable to. She has gone through the process ...
  • wakô85drd93
  • Newbie
  • 4485 Views
  • 5 replies
  • 2 likes
  • Login
    Premium
    Subscription
  • 4485 Views
  • 5 replies
  • 2 likes

Suggestion for future spotify use

Hi, I have the following setup in my living room:HTPC, LCD-TV (non-smart), analogue 5.1 Hifi.Currently I have media center and win7 running on the HTPC and using Spotify on it as well. The HTPC is supposed to be gone soon.It's supposed to be replaced...

  • Music Fan
  • Hi,   I have the following setup in my living room: HTPC, LCD-TV (non-smart), analogue 5.1 Hifi. Currently I have media center and win7 running on the HTPC and using Spotify on it as well. ...
  • Sphynx25
  • Music Fan
  • 192 Views
  • 1 replies
  • 0 likes
  • Other
  • 192 Views
  • 1 replies
  • 0 likes

Favorites disappeared

Dear Spotify, Today I opened Spotify on my Desktop (Windows 10) and for some reason my favorites don't appear anymore as playlist. I was shocked because it's a old collection. Also on my phone I don't see the playlist anymore (( Now, I logged in on t...

  • Newbie
  • Dear Spotify,   Today I opened Spotify on my Desktop (Windows 10) and for some reason my favorites don't appear anymore as playlist. I was shocked because it's a old collection. Also on my pho...
  • 198 Views
  • 0 replies
  • 1 likes
  • Other
  • 198 Views
  • 0 replies
  • 1 likes

Premium not working

I've tried logging out/in on my account and it's still saying I need to upgrade to premium. But it's taking out of my bank account every month. What's going on?!

  • Newbie
  • I've tried logging out/in on my account and it's still saying I need to upgrade to premium. But it's taking out of my bank account every month. What's going on?!
  • Nico
  • Community Legend
  • 141 Views
  • 1 replies
  • 0 likes
  • Premium
  • 141 Views
  • 1 replies
  • 0 likes

Unable to get Premium by using PayPal

Dear Spotifiy Community, i have a Problem to get Premium. I want to use the offer 3 mounths premium for 0,99 €but after i logged in into my PayPal and submitted the payment but after that i will redirect to https://www.spotify.com/de/purchase/panel/?...

  • Casual Listener
  • Dear Spotifiy Community,   i have a Problem to get Premium. I want to use the offer 3 mounths premium for 0,99 € but after i logged in into my PayPal and submitted the payment but after ...
  • Ox1
  • Roadie
  • 700 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 700 Views
  • 5 replies
  • 0 likes

Premium Trial not working

So at the end of November I bought a Spotify prepaid card and purchased my first premium Trial ever. Before I entered the prepaid code it told me that I will get a free test trial month but since today I have no premium left.Did I understood somethin...

  • Newbie
  • So at the end of November I bought a Spotify prepaid card and purchased my first premium Trial ever. Before I entered the prepaid code it told me that I will get a free test trial month but since tod...
  • gyula777
  • Newbie
  • 192 Views
  • 1 replies
  • 0 likes
  • Premium
  • 192 Views
  • 1 replies
  • 0 likes

Student discount not working

I signed up for the student discount, I didn't even get to fully enter my school and it kept saying error with my school because I couldn't click on it, my school does come up. I then realized I was charged the 4.99 so I thought maybe the information...

  • Casual Listener
  • I signed up for the student discount, I didn't even get to fully enter my school and it kept saying error with my school because I couldn't click on it, my school does come up. I then realized I was ...
  • Casertac1
  • Casual Listener
  • 341 Views
  • 3 replies
  • 0 likes
  • Premium
  • 341 Views
  • 3 replies
  • 0 likes

Why do my "Top Recommendations for You" not make sense?

Not sure why I'm being recommended "J is for Jesus," "Baby Hits," & "Bajnutek, Piosenki dis dzieci."Has my account been hacked? Is it possible someone logged in under my name?But when I look at my recently played artist I see no link. I have no baby ...

  • Newbie
  • Not sure why I'm being recommended "J is for Jesus," "Baby Hits," & "Bajnutek, Piosenki dis dzieci." Has my account been hacked? Is it possible someone logged in under my name? But when I l...
  • 237 Views
  • 0 replies
  • 0 likes
  • Premium
  • 237 Views
  • 0 replies
  • 0 likes

Refund

How do I get my money back after paying for Spotify Premium's Student and then not having my school acknowledged by the promotion?

  • Newbie
  • How do I get my money back after paying for Spotify Premium's Student and then not having my school acknowledged by the promotion?
  • Ox1
  • Roadie
  • 173 Views
  • 1 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 173 Views
  • 1 replies
  • 0 likes

Solved!! delinked facebook, cant log into spotify anymore

Hi guys,I hope you can help me, because I don't know how to solve this problem.A few days ago I delinked my facebook and spotify account (I didn't like all my spotify information posting on my facebook account). Today I tried to log into my spotify, ...

  • Newbie
  • Hi guys, I hope you can help me, because I don't know how to solve this problem. A few days ago I delinked my facebook and spotify account (I didn't like all my spotify information posting on my fa...
  • cherylfreeman
  • Newbie
  • 542 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 542 Views
  • 2 replies
  • 0 likes

Playlists have disappeared

Hi, For some reason, my Starred playlist and one other has disappeared today from my Mac and iPhone, but is still visible on the Web Player version. Anyone experienced this or know what to do please?Thanks

  • Casual Listener
  • Hi,  For some reason, my Starred playlist and one other has disappeared today from my Mac and iPhone, but is still visible on the Web Player version. Anyone experienced this or know what to do ...
  • 158 Views
  • 0 replies
  • 0 likes
  • Account
    Other
  • 158 Views
  • 0 replies
  • 0 likes

Having paid three times

Hi!My problem is I have been charged three times, the 18th, 20th and now lastly the 27th. For this months subscription I have paid 300skr. I cannot seem to find any customer service to turn to, what do I do now? Sincerely, Maria

  • Casual Listener
  • Hi! My problem is I have been charged three times, the 18th, 20th and now lastly the 27th. For this months subscription I have paid 300skr.  I cannot seem to find any customer service to t...
  • maria_elvira
  • Casual Listener
  • 281 Views
  • 2 replies
  • 0 likes
  • Premium
    Subscription
  • 281 Views
  • 2 replies
  • 0 likes

same problem

Hey I'm having the same problem I no longer talk to the other person that uses my account also and when that person is online it interfears with my music can u remove him somehow from using my account

  • Newbie
  • Hey I'm having the same problem I no longer talk to the other person that uses my account also and when that person is online it interfears with my music can u remove him somehow from using my account
  • Ox1
  • Roadie
  • 183 Views
  • 1 replies
  • 0 likes
  • Security
  • 183 Views
  • 1 replies
  • 0 likes

Paying but i canceld

Hi i canceld mi Spotify premium some time ago but credit is still drawn from My account please help meRegards

  • Newbie
  • Hi i canceld mi Spotify premium some time ago but credit is still drawn from My account please help me Regards
  • Jeahel
  • Newbie
  • 216 Views
  • 1 replies
  • 0 likes
  • Account
  • 216 Views
  • 1 replies
  • 0 likes

Charging!

Ok so I love spotify alot but my mom has been saying for a while it has been charging her about $14 a mouth?? I really love spotify and hate to see it go but if we keep getting charged it is going to have to go;( Is there anyway to cancel it and then...

  • Newbie
  •  Ok so I love spotify alot but my mom has been saying for a while it has been charging her about $14 a mouth?? I really love spotify and hate to see it go but if we keep getting charged it is go...
  • Ox1
  • Roadie
  • 184 Views
  • 1 replies
  • 0 likes
  • Premium
    Unlimited
  • 184 Views
  • 1 replies
  • 0 likes

Problem with Premium Subscription using PayPal

Hi! I need help with my subscription. I'm having some problems getting Spotify Premium using PayPal. Whenever I confirm my payment on the PayPal page, I am just being redirected to Spotify's Get Premium page. Thanks!

  • Newbie
  • Hi!   I need help with my subscription. I'm having some problems getting Spotify Premium using PayPal. Whenever I confirm my payment on the PayPal page, I am just being redirected to Spotify's...
  • Ox1
  • Roadie
  • 523 Views
  • 5 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 523 Views
  • 5 replies
  • 0 likes