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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 4803 Views
  • 1 replies
  • 9 likes
  • Security
  • 4803 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Ryankewley
  • Newbie
  • 466823 Views
  • 976 replies
  • 111 likes
  • Account
  • 466823 Views
  • 976 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1206146 Views
  • 119 replies
  • 117 likes
  • Account
  • 1206146 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maria
  • Moderator
  • 114770 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 114770 Views
  • 72 replies
  • 12 likes

Solved!! gift card/subscription question

Is it possible to get the current deal of 3 months for $0.99 through a gift card (for my friend), or is it only available to download through spotify.com?

  • Casual Listener
  • Is it possible to get the current deal of 3 months for $0.99 through a gift card (for my friend), or is it only available to download through spotify.com?
  • Nico
  • Community Legend
  • 261 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 261 Views
  • 1 replies
  • 0 likes

Prueba 3meses por 0,99e y no se activa

Me cobran la prueba de 3 meses premium por 0.99 y me sale un mensaje de que ya se ha disfrutado (mentira) pero sin embargo he perdido el dinero, puesto que SI me han cobrado... como reclamo a spotify mi dinero por servicios no prestados? gracias

  • Visitor
  • Me cobran la prueba de 3 meses premium por 0.99 y me sale un mensaje de que ya se ha disfrutado (mentira) pero sin embargo he perdido el dinero, puesto que SI me han cobrado... como reclamo a spotify...
  • Oreste
  • Composer
  • 330 Views
  • 1 replies
  • 1 likes
  • Premium
    Subscription
  • 330 Views
  • 1 replies
  • 1 likes

Where is my premium service?

On 11/29 I received an email from Sporify saying my account was paused. Later that day, I received an emailed receipt from Apple showing my Spotify subscription was charged. On 12/3, my bank cleared the Spotify charge. Why can't I access my premium s...

  • Casual Listener
  • On 11/29 I received an email from Sporify saying my account was paused. Later that day, I received an emailed receipt from Apple showing my Spotify subscription was charged. On 12/3, my bank cleared ...
  • Dalekcon
  • Casual Listener
  • 170 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 170 Views
  • 1 replies
  • 0 likes

Solved!! David

Por que se me realizó el cobro de 4 meses seguidos el día 2 diciembre del 2015 , sin mi autorización, necesito una respuesta, justa y pronto ... Yo nunca autorice que ustedes debitaran ese dinero

  • Newbie
  • Por que se me realizó el cobro de 4 meses seguidos el día 2 diciembre del 2015 , sin mi autorización, necesito una respuesta, justa y pronto ... Yo nunca autorice que ustedes debitaran ese dinero
  • Oreste
  • Composer
  • 248 Views
  • 1 replies
  • 0 likes
  • Account
  • 248 Views
  • 1 replies
  • 0 likes

Cannot Login With Correct Information

Hello, for some reason, when I opened my spotify app, I was logged out on both my computer AND my iPhone, after I tried to log-in it said that my username/password was incorrect. I then tried to reset my password and it said that my username AND my e...

  • Visitor
  • Hello, for some reason, when I opened my spotify app, I was logged out on both my computer AND my iPhone, after I tried to log-in it said that my username/password was incorrect. I then tried to rese...
  • Oreste
  • Composer
  • 259 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 259 Views
  • 1 replies
  • 0 likes

Cant login. Appears to be im trying to login in a different country.

I cant log in anymore because it appears im trying to login in a different country, which is not true. Second time it happpens.

  • Newbie
  • I cant log in anymore because it appears im trying to login in a different country, which is not true. Second time it happpens.
  • Oreste
  • Composer
  • 207 Views
  • 1 replies
  • 0 likes
  • Login
  • 207 Views
  • 1 replies
  • 0 likes

Saved songs dissapered

What happened to my saved songs? Not starred, I've been updated to the latest version of spotify SINCE IT CAME OUT. I open my spotify after just using the songs tab earlier and the hundreds of songs that were saved there, ARE GONE. This is very frust...

  • Newbie
  • What happened to my saved songs? Not starred, I've been updated to the latest version of spotify SINCE IT CAME OUT. I open my spotify after just using the songs tab earlier and the hundreds of songs ...
  • fila3000
  • Newbie
  • 394 Views
  • 4 replies
  • 2 likes
  • Premium
  • 394 Views
  • 4 replies
  • 2 likes

Unidays

After deleting Facebook I had to create a new Spotify account, but unfortunately this meant I lost the 50% student deal, is there anyway I can get it on my new account

  • Newbie
  • After deleting Facebook I had to create a new Spotify account, but unfortunately this meant I lost the 50% student deal, is there anyway I can get it on my new account
  • jonasherdegen
  • Community Legend
  • 157 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 157 Views
  • 1 replies
  • 0 likes

spotify

I have 4 accounts with youI would like can canceled 3 of my accounts, just keep the one I'm a VIP on, thank you

  • Regular
  • I have 4 accounts with you I would like can canceled 3 of my accounts, just keep the one I'm a VIP on, thank you
  • jonasherdegen
  • Community Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • Premium
  • 194 Views
  • 1 replies
  • 0 likes

Premium

I wanted to buy a premium, but after I enter the password and click on the paypal confirm an empty window of spotify and nothing happens, what to do?

  • Casual Listener
  • I wanted to buy a premium, but after I enter the password and click on the paypal confirm an empty window of spotify and nothing happens, what to do?
  • Nico
  • Community Legend
  • 258 Views
  • 3 replies
  • 0 likes
  • Account
    Other
    Premium
  • 258 Views
  • 3 replies
  • 0 likes

Premium account changed to free

i have a premium account for 2 years and had no issues. Today I phone stopped letting play any music offline. Checked my account and the premium account has gone! Has it run out, issue of payment. No word from Spotify, don't understand why !

  • Casual Listener
  • i have a premium account for 2 years and had no issues. Today I phone stopped letting play any music offline. Checked my account and the premium account has gone! Has it run out, issue of payment. No...
  • 11146386871
  • Casual Listener
  • 538 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 538 Views
  • 3 replies
  • 0 likes

Solved!! E-Cards

Where can I find the PIN number on an E-Card? If it is the code within the link, how come it says it's not valid in my country?

  • Casual Listener
  • Where can I find the PIN number on an E-Card? If it is the code within the link, how come it says it's not valid in my country?
  • udhoops
  • Regular
  • 727 Views
  • 5 replies
  • 0 likes
  • Other
  • 727 Views
  • 5 replies
  • 0 likes

Account problem

HelloI don't know how to close this account, can someone help me? 

  • Visitor
  • Hello I don't know how to close this account, can someone help me? 
  • user-removed
  • Not applicable
  • 178 Views
  • 2 replies
  • 0 likes
  • Account
  • 178 Views
  • 2 replies
  • 0 likes

How to Remove My Music From Spotify As An Artist

Sorry if i'm posting thus in the wrong place, i find the Spotify Webstite reeeeally difficult to use. Ok so i'm a 15 year old Producer who recently released a song on spotify with the label "Sonik Sound Rec" but i hate the song i made and now i regre...

  • Casual Listener
  • Sorry if i'm posting thus in the wrong place, i find the Spotify Webstite reeeeally difficult to use.   Ok so i'm a 15 year old Producer who recently released a song on spotify with the label ...
  • AstroNinjaBen
  • Casual Listener
  • 375 Views
  • 2 replies
  • 0 likes
  • Account
    Other
  • 375 Views
  • 2 replies
  • 0 likes

Not getting premium

My last payment failed as I got a new bank card, the payment then went through a few days later and was paid. I still can't get premium and am still on spotify free. What's the problem?

  • Casual Listener
  • My last payment failed as I got a new bank card, the payment then went through a few days later and was paid. I still can't get premium and am still on spotify free. What's the problem?
  • kudagaci
  • Casual Listener
  • 623 Views
  • 9 replies
  • 0 likes
  • Premium
  • 623 Views
  • 9 replies
  • 0 likes

Facebook name and picture still linked

So I'm guessing my account was hacked because when I opened Spotify on my phone it showed another device available that was a PC I've never heard of. I went to my account and it was linked with some random persons Facebook. I then clicked sign out ev...

  • Casual Listener
  • So I'm guessing my account was hacked because when I opened Spotify on my phone it showed another device available that was a PC I've never heard of. I went to my account and it was linked with some ...
  • user-removed
  • Not applicable
  • 342 Views
  • 4 replies
  • 0 likes
  • Security
  • 342 Views
  • 4 replies
  • 0 likes

Premium does't works

I paid premium to try 30 days but doesn't works and nobody's spotify solve my problem.I tried to restart and uninstall but nothing solves.

  • Newbie
  • I paid premium to try 30 days but doesn't works and nobody's spotify solve my problem. I tried to restart and uninstall but nothing solves.
  • Merik
  • Community Legend
  • 191 Views
  • 1 replies
  • 0 likes
  • Premium
  • 191 Views
  • 1 replies
  • 0 likes

Why should I continue paying for premium when?

I've been paying for Spotify Premium for over 2 years now and in that 2 years I have had nothing but problems. For starters, my name on the top right hand side of the page always appears with my spotify number, never my actual name. You may think thi...

  • Casual Listener
  • I've been paying for Spotify Premium for over 2 years now and in that 2 years I have had nothing but problems.    For starters, my name on the top right hand side of the page always appea...
  • user-removed
  • Not applicable
  • 302 Views
  • 3 replies
  • 1 likes
  • Premium
  • 302 Views
  • 3 replies
  • 1 likes

Solved!! Installed in France now blocked from logging in from UK

Installed Spotify while on holiday in France, back in UK now and can't log in. Get the message "yiu are only allowed to use Spotify abroad for 14 days". I understand that I need to change my home country in my profile settings but can't do that unles...

  • Casual Listener
  • Installed Spotify while on holiday in France, back in UK now and can't log in. Get the message "yiu are only allowed to use Spotify abroad for 14 days". I understand that I need to change my home cou...
  • Jon_UK
  • Roadie
  • 882 Views
  • 5 replies
  • 0 likes
  • Login
  • 882 Views
  • 5 replies
  • 0 likes