Customer Serivce and Feature List

[graftedin]

Check this out.  I can sign up for Amazon Prime for $20 less per year than I'd pay with you.  Plus I get video service.  Plus I get "free" shipping.  AND I get a customer service I can email, chat or call.  If I want to pay the extra $20 per year then I can upload all of my itunes songs instead of just 250 of them.

Spotify.  Where is your customer service?

Spotify.  Where is a list of features I get for my $120 per year with you.  Maybe you should do a comparison chart so I can see the difference between your free and paid service.  And maybe you should compare between Amazon, Google, Pandora, Rdio, Songza, etc.

Spotify...  Even while trying ot post this question a guy (me) with 14+ years of IT experience can't get it to post.  It says at the top.....Please correct the highlighed errors.  There is nothing highlighted.  Do you think I want to pay you $120 per year for this?

[MattSuda]

Customer Support:

https://www.spotify.com/about-us/contact/contact-spotify-support/

You can also tweet to @SpotifyCares on Twitter for help.

Feature List:

The benefits of premium are listed at the bottom of the page:

https://www.spotify.com/premium

With the free plan:

• You are limited to shuffle play in the mobile app (not in the desktop app)
• Lower quality audio
• Ads