Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Delete Account?

Delete Account?

so here is my problem, I created a spotify account via facebook account a while ago. I recently deactivated my facebook and plan to keep it this way. Is there anyway to transfer my facebook account onto a regular email account?

 

If not, can I delete the facebook account so that I may use the same email instead of a different one when creating a brand new account.

 

I am a premium member and plan to continue payments as soon as I get this resolved. 

 

Thanks!

 

 

PS the whole facebook thing is a real pain in the butt.

Reply
1 Reply

Hey @kharla ! Welcome to the community 🙂

The Spotify team can definitely help you get everything moved over to a non-Facebook account for you if you get in touch with the customer services team directly using the online contact form - they should be able to do everything for you 🙂 

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Suggested posts