Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Having Spotify so tightly linked to a Facebook account is a pain my ass. All I want is to be able to permanently delete my Facebook account but still be able to use Spotify... How do I do this?
Solved! Go to Solution.
Hey! Welcome to the community 🙂
If you created your Spotify account using Facebook then there is no way to seperate your accounts. If you want to remove Facebook, you need to create a new account using your email address (non-Facebook) from the signup page.
If you have a subscription or playlists that you would like transfered from one account to another, just drop the customer services team an email using the online contact form.
Peter
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
I have the same problem. I've deleted a FB account and now I can't use my Spotify account anymore.
It's an option to create a new account, but here's the question: is it possible to the paid for services from one account to another- that is not connected to f**cking FB?
Thanks.
I have created another account with just an email address (by the way, you can't use the same email address you use with Facebook, which is **bleep**ing **bleep**). I have used the online contact form to request getting by subscription and playlist data transferred but they interpretted "transfer" some how as "delete". This is **bleep**ing ridiculous. Who's **bleep**ing idea was it to require Facebook to use Spotify? That **bleep**tard need to be fired.
I had the same problem. Except I hadn't seen this post before and I have already deleted my facebook account. I can no longer log in to my old spotify account because my facebook account is deleted. I've set up another premium account I now use, but I am still paying for premium on my old one. Can the services team delete this account? PLEASE? PLEASE?
Hey! Welcome to the community 🙂
You will need to get in touch with the customer services team directly using the online contact form and they will be able to get that done for you @imart12 .
If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.
Peter
Spotify Community Mentor and Troubleshooter
Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014
If this post was helpful, please add kudos below!
Hi, i've just deleted my facebook account, I had to create a new spotify account, it seems to have less options than before such as this small details as changing my profile picture, i've lost all of my playlists and favorite tracks and the funny thing is: "i'm still being me" but without facebook... but still me... but spotify takes me as if i were a different person, of course i had to use a different email address, which i consider unnecessary but it's weird how "facebook dependant" the service is.
I deleted my facebook account in November and did not take into account my Spotify. I have no paid for this service since November with no way of cancelling it because I can't login due to my facebook being deleted.
I just want to say that I feel for all you guys on this page. Unwinding your life from facebook's cold death grip is a nigtmare. It's dissappointing that Spotify also falls into this category. The way that they have designed this system and its reliance on facebook for credentials is a huge failure on the product management team. This was either designed this way on purpose (doubtful) or by accident and ths system is so complex that to fix it would require a huge amount of effort that they do not want to invest in (probable).
Spotify as a user I would like to remove myself from facebook and still retain my relationship with Spotify regardless of account type (premium or free user) without losing my playlists, saved music, followings, and general activity.
Unfortunately you have failed at this simple request. Thankfully, there are now many other services out there that are just as comparable to you and easier to use without a facebook account.
This is ridiculous, even though I am given the option to change my device password, Spotify always says the same thing...."oops something went wrong" well $$^# you spotify, i'm deleting my facebook account as well as yours and i'll go back to Pandora. Your ads are so #$%^ing annoying im surprised it took me this long to make this decision. Stop sucking facebook's **bleep** and let users be independant of that time draining social nightmare. Change what you do Spotify or I swear you'll become the next AOL.
I want to do the same thing actually. I have a cool list with a lot of followers. I'd like to continue to post songs to these followers so if I have to start over I'll just do that at a other platform.
Dear spottify, are you going to change this?
are you don't want to keep your facebook account any more , but don't know how?
so, friends don't worry here is the best website of Q&A for any facebook query, that will help you for your any facebook query https://support.spotify.com/account_payment_help/account_help/i-want-to-use-spotify-without-facebook...
Thank you for saying this. It's so annoying that my Spotify and Facebook accounts are inseparable. The only reason I still have a Facebook account is so I can use Spotify. I want to get rid of Facebook but it has taken my Spotify account hostage. If I do get to the point that I just delete my Facebook I won't go to the trouble of creating a new Spotify, I'll just keep my £10 a month and spend it on records instead (I don't need a Facebook to put the needle on the playing surface).
seems there is no way of keeping my playlists without creating a new account and having to rebuild everything. might as well move to prime and enjoy both music and video content while enjoying tons of other services. Pity, really liked Spotify but I no longer want it linked to facebook and I used FB to create the account 😞
Have you tried logging in with your numerical account name? Even when you sign up through FB, you still get a username like '12345567'. I'm not sure if this still works after deleting facebook, but give it a try...
where would I find this number? Can't seem to find it in my profile.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…