Delete my account as well

[user-removed]

For f sake nothing bloody works on spotify. And even when I try to delete my account it f doesn't work. I'm so fed up with this crap.

Oh yes the contact form I have to fill in; it's a loop. Keep getting sent back to the first page. Delete my **bleep** please, don't want anything to do with you anymore.

[KatesHere]

Hey there, thanks for reaching out in the community!
Please make sure to press the "I still need help" bright green button! That should take you directly to the form 🙂

Hope this helped!
K

[user-removed · Accepted solution]

Thanks for the friendly reply, I think I found the issue.

When I try to close my free account I can get to here:

https://support.spotify.com/nl/contact-spotify-support/

After that the links don't work, and after clicking on it for 10 times it sometimes sends me here:

https://support.spotify.com/nl/learn-more/faq/#!/article/How-to-cancel-your-subscription/

I don't need that however.

What I was looking for (and found in the topic started by Dre7) is this link:

https://support.spotify.com/nl/close/

I'm also from Holland, guess there is something wrong with the links.

Hopes this will work!

[KatesHere]

Hmmm... That is odd. I followed the first link and it worked ok. It even shows up the bright green button that sends you to the contact form that I can't translate from Dutch.

Don't you get the same?

 It  could be an issue of your browser if you can't get to that.

Let le know how that worked!

K

[FDutcho]

Green button says "I still need help". However when I click the "how can I close my account" (in Dutch: Hoe kan ik mijn spotify account afsluiten) it sends me here:

https://support.spotify.com/nl/contact-spotify-support/

But that could be cause I'm logged in under another account, the DieSpotify should be cancelled by now. So can't replicate the issue, sorry!

Very nice to see an active and involved moderator though! Thanks for the quick replies, really does help.

[KatesHere]

@FDutcho In order to reach the contact form to get in touch with someone from Spotify you need to press that bright green button. It will take you to a form where you can request Spotify to close your account.
K