Didnt cancel premium on time

[arseface12]

first of all Im not satisfied with the service.  For example I cannot get any help (is there a support team?), 

i didnt get any notification that my free month has finished and i was not going to prolong it as im not satisfied with the service.

my paypal account was charged anyway. now i canceled premium manually, how to get a refund?

[Maxim]

Hey @arseface12,

Please check out this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/.