Different duration times....

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Different duration times....

Newbie

I have translated the messages from swedish to english....

 

 

 

The dates are the important information....

 

 

On page: https://www.spotify.com/se/accounts/subscription/:

 
You are registered for Spotify Premium to 2015-01-28. When this period is finished updating your account to Spotify Free account.

 

On page: https://www.spotify.com/se/accounts/subscription/receipt/ [myreceiptnumber] :

 

Duration: Your Premium subscription is valid to 16 April 2015

 

Why different dates?

Does anyone else have this difference?

 

 

 

2 Replies
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Re: Different duration times....

Rock Star 15
Rock Star 15

Hello and welcome to the Spotify Community!

 

I think it's a bug, Spotify is notified yet, but the real date, it depends, what you paid for?

OviiiOneRock Star 15
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Re: Different duration times....

Rock Star 23
Rock Star 23

I suggest you contact support so they can take a look at your account and see what is going on:

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaRock Star 23
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