Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Different duration times....

Different duration times....

I have translated the messages from swedish to english....

 

 

 

The dates are the important information....

 

 

On page: https://www.spotify.com/se/accounts/subscription/:

 
You are registered for Spotify Premium to 2015-01-28. When this period is finished updating your account to Spotify Free account.

 

On page: https://www.spotify.com/se/accounts/subscription/receipt/ [myreceiptnumber] :

 

Duration: Your Premium subscription is valid to 16 April 2015

 

Why different dates?

Does anyone else have this difference?

 

 

 

Reply
2 Replies

Hello and welcome to the Spotify Community!

 

I think it's a bug, Spotify is notified yet, but the real date, it depends, what you paid for?

I suggest you contact support so they can take a look at your account and see what is going on:

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it.

 

Support usually replies within 24-48 hours.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts