Double Charge Account

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Double Charge Account

Visitor

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Why am I being charge twice on my accoint for my monthly subscription.

1 Reply
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Re: Double Charge Account

Rock Star 10
Rock Star 10

Hey, @Divine-Aldwin 
Welcome to Spotify Community and thanks for reaching out here!

First of all, I suggest that you take a look at all accounts that you may have on different email addresses and check if you don't have two accounts as Premium, per example. If you don't have more than one account, so you need to be in touch with the Customer Support to get help on it and even request a refund if possible.

 

If you have any other further questions or need more help, let me know! I'd love to help!

Best Regards,
hezorg

hezorgRock Star 10
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