Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Double charged

Double charged

 

 

My Question or Issue

 So i have spotify premium with my phone plan for the last 3 years.. all of a sudden for the last 5 months spotify has been charging me as well. So I changed my phone plan so now I am paying spotify for premium and my plan has half price premium. As of 2 days ago I don't have spotify premium but yet I pay my phone company for half price spotify and I pay for spotify premium and yet I don't have spotify premium... I want want I paid for and to be reimbursed for the extra I paid

Reply
1 Reply

Hey @runnerman5,

 

Welcome to the Community! We'd be happy to help ya out 🙂 

 

Since you mention you've been paying twice, could you check out this page? Make sure you follow all the steps under 'Paying more than once a month?' including looking for an additional account.

 

Let us know if this helps. We'll be here!

Suggested posts