Help Wizard

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Downloaded songs not playing

Downloaded songs not playing

I have a premium subscription however suddenly my downloaded songs won't play. Spotify says I'm offline when I'm not, and regardless they should be able to play in offline mode anyway. Has anyone else had this problem?
2 Replies

Hi Tiffo,

on which platform you using spotify?
Smartphone or Computer?
Maybe you have not enough space left?

Hi, it's on a new iPhone 6s, there should be plenty of space and the problem just came suddenly without me doing anything, it was working fine until today

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