Announcements
Hey folks! Some of you might see that your episodes are removed/ not being ingested by Spotify. More info about this can be found here.

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

E-mail address already in use?

E-mail address already in use?

Today, while overviewing my Spotify Account settings, I noticed my account has been using a "fake" e-mail address that I probably used a very long time ago to set up my account for test purposes. So I decided to change my e-mail address to my real one, but found out it says its already in use. So I wonder if I have another account set up with the e-mail, I try to recover it but get a message that the email account is associated with my Facebook account. I disconnect my account from my Facebook. Going back to account settings, I still get a message the email address is already in use. 

 

What else can I try here?

Reply
1 Reply

@namikas

 

My suggestion would be for you to use a different email address from the one you use for facebook (past or present). Logging in with facebook details always creates this kind of error messages, which are avoided by having your own spotify credentials.

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts