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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • Meghanleegill
  • Casual Listener
  • 9018 Views
  • 1 replies
  • 9 likes
  • Security
  • 9018 Views
  • 1 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 481668 Views
  • 979 replies
  • 111 likes
  • Account
  • 481668 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1210850 Views
  • 119 replies
  • 117 likes
  • Account
  • 1210850 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 120865 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 120865 Views
  • 72 replies
  • 12 likes

JesusRoasv

Pague un mes de spotify pero decía que me darían 60 días gratis y no me los dieron!

  • Newbie
  • Pague un mes de spotify pero decía que me darían 60 días gratis y no me los dieron!
  • Steph_B
  • Roadie
  • 138 Views
  • 1 replies
  • 0 likes
  • Premium
  • 138 Views
  • 1 replies
  • 0 likes

Find listeners on artist page

I'm having trouble finding Facebook friends that are listening to different artists on the artist pages. Normally there is a "listeners" placed in the top right corner, but for me only one friend is showing. I am connected to Facebook and have even s...

  • Newbie
  • I'm having trouble finding Facebook friends that are listening to different artists on the artist pages. Normally there is a "listeners" placed in the top right corner, but for me only one friend is ...
  • Steph_B
  • Roadie
  • 245 Views
  • 1 replies
  • 0 likes
  • Account
  • 245 Views
  • 1 replies
  • 0 likes

Over a Month and Still Can't Set Device Password

I submitted a previous thread about this same problem (hundreds of other people have had this problem for months, with no signs of spotify doing anything to alleviate the issue other than helping on a case by case system instead of fixing a very brok...

  • Casual Listener
  • I submitted a previous thread about this same problem (hundreds of other people have had this problem for months, with no signs of spotify doing anything to alleviate the issue other than helping on ...
  • Steph_B
  • Roadie
  • 172 Views
  • 1 replies
  • 0 likes
  • Account
  • 172 Views
  • 1 replies
  • 0 likes

NOME DE CONTA

Alguém ai sabe como posso mudar o link da conta? Por exemplo https://play.spotify.com/user/22dunlctxqkkz2zjuoz3ee4ti ecolocar https://play.spotify.com/user/Luisalgoaqui

  • Newbie
  • Alguém ai sabe como posso mudar o link da conta? Por exemplo https://play.spotify.com/user/22dunlctxqkkz2zjuoz3ee4ti e colocar  https://play.spotify.com/user/Luisalgoaqui
  • Steph_B
  • Roadie
  • 289 Views
  • 1 replies
  • 0 likes
  • Account
    Other
  • 289 Views
  • 1 replies
  • 0 likes

Mi Pago se efectuó pero no tengo beneficios premium

Hola! Realice el pago de mi spotify premium el 9 de Marzo, funcionó el día 10 y después volvió a ser básico, ya desinstalé el programa como venía en el programa de ayuda pero sigue sin servir, me pueden ayudar por favor?

  • Newbie
  • Hola!     Realice el pago de mi spotify premium el 9 de Marzo, funcionó el día 10 y después volvió a ser básico, ya desinstalé el programa como venía en el programa de ayuda pero sigue s...
  • Steph_B
  • Roadie
  • 211 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 211 Views
  • 1 replies
  • 0 likes

Solved!! Free premium offer 0,99 for 3 months

I was suposed to get Free premium spotify for 0,99€ for 3 months and afterwards 9,99€ every month. But you have charged 9,99€ from the very beginning. Why? If thus, I want to cancel the premium spotify, I'm not agree with that. I'm a little bit dissa...

  • Casual Listener
  • I was suposed to get Free premium spotify for 0,99€ for 3 months and afterwards 9,99€ every month. But you have charged 9,99€ from the very beginning. Why? If thus, I want to cancel the premium ...
  • OviiiOne
  • Community Legend
  • 2299 Views
  • 6 replies
  • 3 likes
  • 2299 Views
  • 6 replies
  • 3 likes

Email ID changed and forgotten password

I will like to change my subscription but my email domain no longer exists and i have forgotten my password. What should i do?

  • Visitor
  • I will like to change my subscription but my email domain no longer exists and i have forgotten my password. What should i do? 
  • user-removed
  • Not applicable
  • 198 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 198 Views
  • 1 replies
  • 0 likes

HELP AJBAANVAJAV

PLEASE TELL ME *CRY*im a new user from indonesia. ive paid my spotify premium via web because its a lot cheaper than via app. i paid in on some market that recommended by spotify itself. the problem is, when i want to redeem my code, it said that my ...

  • Newbie
  • PLEASE TELL ME *CRY* im a new user from indonesia. ive paid my spotify premium via web because its a lot cheaper than via app. i paid in on some market that recommended by spotify itself. the proble...
  • meahtenoha
  • Spotify
  • 492 Views
  • 2 replies
  • 0 likes
  • Help
  • 492 Views
  • 2 replies
  • 0 likes

Premium Subscription automatically renews

I've been using Spotify since last year and I always wonder why I'm still on PREMIUM even after the free trial period.I'm quite busy that I don't notice the charges every month, but lately I checked my bank account and saw that Spotify has been charg...

  • Newbie
  • I've been using Spotify since last year and I always wonder why I'm still on PREMIUM even after the free trial period. I'm quite busy that I don't notice the charges every month, but lately I checke...
  • SuperWisdom
  • Community Legend
  • 308 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 308 Views
  • 1 replies
  • 0 likes

Premium Account is not downgradable

Hi, I want to downgrade the account to free. So I have logged in into iTunes "Account-Information" but there is no postion "Subscriptions".My account is still set as premium and at 10.5. it will get charged by new. How can I quit the premium account?...

  • Casual Listener
  • Hi,   I want to downgrade the account to free. So I have logged in into iTunes "Account-Information" but there is no postion "Subscriptions". My account is still set as premium and at 10.5. i...
  • MattSuda
  • Spotify Star
  • 248 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Premium
    Subscription
  • 248 Views
  • 3 replies
  • 0 likes

Solved!! Spotify Gift Card PIN unreadable

I recently purchased the $36 Spotify gift card from BIGW but when I peeled the sticker off the PIN code was damaged and cannot be read. I've contacted support many times over the last 48 hours, to no avail, so any response would be greatly appreciate...

  • Casual Listener
  • I recently purchased the $36 Spotify gift card from BIGW but when I peeled the sticker off the PIN code was damaged and cannot be read. I've contacted support many times over the last 48 hours, to no...
  • MattSuda
  • Spotify Star
  • 3593 Views
  • 4 replies
  • 0 likes
  • Other
    Premium
    Subscription
  • 3593 Views
  • 4 replies
  • 0 likes

Spotify stops playing music after everg track

After a recent update of my app, Spotify stops playing a song after everg track. So my phone has to remain with the screen lit up for it to continue to play. But if its on the lock screen it wont continue to play after a song is finished. It also doe...

  • Regular
  • After a recent update of my app, Spotify stops playing a song after everg track. So my phone has to remain with the screen lit up for it to continue to play. But if its on the lock screen it wont con...
  • PetrosKalliontz
  • Regular
  • 618 Views
  • 12 replies
  • 0 likes
  • Premium
  • 618 Views
  • 12 replies
  • 0 likes

Mobile provider subscription

Hi, i have a spotify premium subscription connected to my prepaid deal which will end in a couple of weeks. What will happen with my spotify premium subscrption. I still want to keep it but at the moment can't change any payment details since it is s...

  • Newbie
  • Hi,   i have a spotify premium subscription connected to my prepaid deal which will end in a couple of weeks. What will happen with my spotify premium subscrption. I still want to keep it but ...
  • MattSuda
  • Spotify Star
  • 227 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 227 Views
  • 1 replies
  • 0 likes

cancel subscription

Hi so I've been truing to cancel my account but when I log on to my account it says I'm not on anything and it asked if I want to sign up to Spotify premium. Yet Spotify has been taking $12:99 out a month!!!!!!

  • Newbie
  • Hi so I've been truing to cancel my account but when I log on to my account it says I'm not on anything and it asked if I want to sign up to Spotify premium. Yet Spotify has been taking $12:99 out a ...
  • MattSuda
  • Spotify Star
  • 202 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 202 Views
  • 1 replies
  • 0 likes

Login information has been changed.

All of the sudden my email address and password has been changed. I have spotify family and it won't let me log into my account. Please help me change it back to my email address! It's the same as my user name. . My user name is missford666 but the e...

  • Newbie
  • All of the sudden my email address and password has been changed.  I have spotify family and it won't let me log into my account.  Please help me change it back to my email address!  I...
  • MattSuda
  • Spotify Star
  • 234 Views
  • 1 replies
  • 0 likes
  • Login
    Security
    Subscription
  • 234 Views
  • 1 replies
  • 0 likes

Help now

I've been trying all day.. I got the family plan sent the invite to my husbands phone and it's not allowing him to do anything.. I've tried going to website and again no luck

  • Newbie
  • I've been trying all day.. I got the family plan sent the invite to my husbands phone and it's not allowing him to do anything.. I've tried going to website and again no luck
  • MattSuda
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • Premium
  • 148 Views
  • 1 replies
  • 0 likes

Payment

I was signing up for student discount; however, im in highschool so i couldnt get discount so i backed out of signing up but was still charged. Im not evening getting perks so im mad im stilled charged for it.

  • Newbie
  • I was signing up for student discount; however, im in highschool so i couldnt get discount so i backed out of signing up but was still charged. Im not evening getting perks so im mad im stilled charg...
  • MattSuda
  • Spotify Star
  • 132 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Security
    Subscription
  • 132 Views
  • 1 replies
  • 0 likes

subscribe to spotify premium and i get charge tiwce

hello i subscribe to spotify premium and i get charge tiwce i have another problem my artist following list dose not load i try everything but could not fix it i try to follow and unfollow the same artist but could not fix it still not load i try to ...

  • Newbie
  • hello i subscribe to spotify premium and i get charge tiwce   i have another problem my artist following list dose not load i try everything but could not fix it i try to follow and unfollow t...
  • MattSuda
  • Spotify Star
  • 157 Views
  • 1 replies
  • 0 likes
  • 157 Views
  • 1 replies
  • 0 likes

Solved!! Subscription

I just added my son to my premium family plan before I cancelled his premium account. Will his premium get cancelled automatically.

  • Newbie
  • I just added my son to my premium family plan before I cancelled his premium account. Will his premium get cancelled automatically.
  • Maxim
  • Spotify Star
  • 341 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 341 Views
  • 1 replies
  • 0 likes

Solved!! Premium Payment

Hi I paid my monthly Premium for Spotify, and it seemed to work, but the next day when I went to use spotify it notified me that the payment hadn't worked. The problem is it's taken my money but won't let me use Spotify. I even received notification ...

  • Newbie
  • Hi  I paid my monthly Premium for Spotify, and it seemed to work, but the next day when I went to use spotify it notified me that the payment hadn't worked.  The problem is it's taken my m...
  • DasPeter
  • Community Legend
  • 412 Views
  • 3 replies
  • 0 likes
  • Premium
  • 412 Views
  • 3 replies
  • 0 likes