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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ooleebs1
  • Music Fan
  • 236500 Views
  • 739 replies
  • 74 likes
  • Account
  • 236500 Views
  • 739 replies
  • 74 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1120918 Views
  • 118 replies
  • 106 likes
  • Account
  • 1120918 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 66323 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 66323 Views
  • 61 replies
  • 8 likes

Switching from Spotify Trial to Student

Hi, currently I am in a 3 month trial that is 0,99 €/p.M. and it says in my Account Details that it will get prolonged for the regular price of 9,99 in 2/28/16. I am studying at University so I could apply for the 4,99/p.M. Fee. Now I would like to k...

  • Newbie
  • Hi, currently I am in a 3 month trial that is 0,99 €/p.M. and it says in my Account Details that it will get prolonged for the regular price of 9,99 in 2/28/16. I am studying at University so I could...
  • Jon_UK
  • Roadie
  • 101 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 101 Views
  • 1 replies
  • 0 likes

Downgraded again!!

Due to a bank card change Spotify was unable to take payment and automatically downgraded me. Fair enough. I then signed back up with the new details about a month ago and have just received an email saying I am to be downgraded again due to no payme...

  • Casual Listener
  • Due to a bank card change Spotify was unable to take payment and automatically downgraded me. Fair enough. I then signed back up with the new details about a month ago and have just received an email...
  • joesargeant-gb
  • Casual Listener
  • 110 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 110 Views
  • 2 replies
  • 0 likes

I'm desperate. Notifications.

Hi to all. A few months ago that I don't receive any kind of notification. I've searched in the old threads but I can't solve this problem. I'm desperate. Please if someone could help me I'll be very greatful. Thanks!

  • Casual Listener
  • Hi to all.   A few months ago that I don't receive any kind of notification. I've searched in the old threads but I can't solve this problem. I'm desperate.    Please if ...
  • Edward_goo
  • Casual Listener
  • 191 Views
  • 1 replies
  • 0 likes
  • Account
  • 191 Views
  • 1 replies
  • 0 likes

Spotify Gift Card not Received

I went on Spotify.come and sent a friend a 6 month subscription as a gift but I have yet to receive a confirmation email and they haven't received an email from Spotify either.I purchised the Spotify gift card on 1/25/2016 and set the Spotify gift ca...

  • Casual Listener
  • I went on Spotify.come and sent a friend a 6 month subscription as a gift but I have yet to receive a confirmation email and they haven't received an email from Spotify either. I purchised the Spo...
  • seis_llc
  • Casual Listener
  • 261 Views
  • 2 replies
  • 0 likes
  • Subscription
  • 261 Views
  • 2 replies
  • 0 likes

Payment Failed with Paypal - NEED HELP

We have acouple accounts in this house and one of them was using a Paypal account that is no longer available.Today we got a payment failed message and when you log into the account it. We reedemed a 12 month gift card today and it shows in the recie...

payment failed.PNG
  • Newbie
  • We have acouple accounts in this house and one of them was using a Paypal account that is no longer available. Today we got a payment failed message and when you log into the account it.  ...
  • bursttplaylists
  • Roadie
  • 436 Views
  • 1 replies
  • 0 likes
  • Account
  • 436 Views
  • 1 replies
  • 0 likes

Spotify Student Discount

So I am a university student and I have been trying to get the student discount. The problem is that it says it cannot validate my student details. So I sent in a picture of my ID card and the email came back saying that they were unable to complete ...

  • Newbie
  • So I am a university student and I have been trying to get the student discount. The problem is that it says it cannot validate my student details. So I sent in a picture of my ID card and the email ...
  • niva87
  • Casual Listener
  • 139 Views
  • 1 replies
  • 1 likes
  • Premium
  • 139 Views
  • 1 replies
  • 1 likes

Spotify For Student...

I paid for my Spotify Premium (Student). I only needed to confirm my school. I end up finding out my school isn't listed. So I exit out. Then I get an email saying my card had been charged. I don't know why it did this. It pissed me off. I have about...

  • Casual Listener
  • I paid for my Spotify Premium (Student). I only needed to confirm my school. I end up finding out my school isn't listed. So I exit out. Then I get an email saying my card had been charged. I don't k...
  • bursttplaylists
  • Roadie
  • 152 Views
  • 3 replies
  • 0 likes
  • Premium
  • 152 Views
  • 3 replies
  • 0 likes

No premium!!!

Hello! My name is Damon Simms Jr. and I am trying to find out why I don't have my premium subscription! I tried logging out, and then back in. But, that didn't work! I was charged on my card today unexpectedly and even though I canceled my subscripti...

  • Casual Listener
  • Hello! My name is Damon Simms Jr. and I am trying to find out why I don't have my premium subscription! I tried logging out, and then back in. But, that didn't work! I was charged on my card today un...
  • bursttplaylists
  • Roadie
  • 135 Views
  • 3 replies
  • 1 likes
  • Subscription
  • 135 Views
  • 3 replies
  • 1 likes

Discounts for Students

I subscribed to Spotify Premium with a student discount last year, however, now i am being charged for full premium, ( 9.99 +tax), instead of the 4.99. Is this because the student discount only lasts so long? is it possible to resubscribe to student ...

  • Newbie
  • I subscribed to Spotify Premium with a student discount last year, however, now i am being charged for full premium, ( 9.99 +tax), instead of the 4.99. Is this because the student discount only lasts...
  • bursttplaylists
  • Roadie
  • 108 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 108 Views
  • 1 replies
  • 0 likes

I Want to cancel Spotify

Hey, Even though I pay $10 every month, I appear to be on free trial. I wantto cancel the acoount. Help

  • Newbie
  • Hey,   Even though I pay $10 every month, I appear to be on free trial. I wantto cancel the acoount. Help
  • bursttplaylists
  • Roadie
  • 115 Views
  • 1 replies
  • 0 likes
  • Account
  • 115 Views
  • 1 replies
  • 0 likes

Solved!! Somewone is using my account.

Can somewone tell me how to log out the other?

  • Casual Listener
  • Can somewone tell me how to log out the other?
  • bursttplaylists
  • Roadie
  • 259 Views
  • 3 replies
  • 0 likes
  • Login
    Security
  • 259 Views
  • 3 replies
  • 0 likes

Premium

Me he dado cuenta de que tengo dos cuentas de Spotify. Sin querer he renovado mi premium en la cuenta que no uso. Lo he cancelado pero no se me ha devuelto el dinero con lo que no puedo actualizar los datos de la otra cuenta y me he quedado sin premi...

  • Casual Listener
  • Me he dado cuenta de que tengo dos cuentas de Spotify. Sin querer he renovado mi premium en la cuenta que no uso. Lo he cancelado pero no se me ha devuelto el dinero con lo que no puedo actualizar lo...
  • MattSuda
  • Spotify Star
  • 161 Views
  • 1 replies
  • 0 likes
  • Premium
  • 161 Views
  • 1 replies
  • 0 likes

I am totally blocked out of the app on each device, can't even get to change my pasword

I've been travelling recently and my Premium account worked perfectly until last week there was a problem with the payment, I revoked it unintentionally from my internet banking. The app on my iPhone and on my PC started showing "As a free user you c...

  • Casual Listener
  • I've been travelling recently and my Premium account worked perfectly until last week there was a problem with the payment, I revoked it unintentionally from my internet banking. The app on my iPhone...
  • NikolPopova
  • Casual Listener
  • 188 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
    Subscription
  • 188 Views
  • 2 replies
  • 0 likes

Need a solution

I've been a spotify premium user for quite a while and i set the location in New Zealand in my profile. Currently I'm on vacation in another country and when I was trying to log in earlier today it said I can only use it abroad for 14 days. How do I ...

  • Newbie
  • I've been a spotify premium user for quite a while and i set the location in New Zealand in my profile. Currently I'm on vacation in another country and when I was trying to log in earlier today it s...
  • driveflanger
  • Community Legend
  • 96 Views
  • 1 replies
  • 0 likes
  • Login
  • 96 Views
  • 1 replies
  • 0 likes

I can't sign up for Student Premium

I'm a student and I want to sign up for student premium. However, when I select get premium from the Student premium page, I get redirected to my account page without going to the student verification page. I can't figure out what what the problem is...

  • Newbie
  • I'm a student and I want to sign up for student premium. However, when I select get premium from the Student premium page, I get redirected to my account page without going to the student verificatio...
  • amandasirochman
  • Newbie
  • 926 Views
  • 4 replies
  • 1 likes
  • Account
    Premium
  • 926 Views
  • 4 replies
  • 1 likes

Last weak list

Hey is it possible to see last weaks tips from spotify? Would be really nice I've lost a song i really loved and i can´t find it.

  • Newbie
  • Hey is it possible to see last weaks tips from spotify?     Would be really nice  I've lost a song i really loved and i can´t find it.
  • 137 Views
  • 0 replies
  • 1 likes
  • Account
  • 137 Views
  • 0 replies
  • 1 likes

Premium monthly to annual and familiar (COLOMBIA)

Hello, Since my country's help page (Colombia) send me here, i will post here. I'm a premium user, with monthly payment, but i would like to change my suscription from monthly to annual, and would like to get the familiar plan, but i could not have f...

  • Casual Listener
  • Hello,    Since my country's help page (Colombia) send me here, i will post here.   I'm a premium user, with monthly payment, but i would like to change my suscription from monthly...
  • MigAngAgu
  • Casual Listener
  • 237 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 237 Views
  • 1 replies
  • 0 likes

I cannot access my Spotify account

Hello.I've been sending messages to spotify support for weeks now, but nobody answers.One morning I tried to log onto spotify, but I couldn't. I had the option to log in with either my spotify username and password or make a new account. But my spoti...

  • Regular
  • Hello. I've been sending messages to spotify support for weeks now, but nobody answers. One morning I tried to log onto spotify, but I couldn't. I had the option to log in with either my spotif...
  • Samson-91
  • Gig Goer
  • 571 Views
  • 9 replies
  • 0 likes
  • Login
  • 571 Views
  • 9 replies
  • 0 likes

Deleted music from my music by accident...

I deleted music from 'my music' is there anyway to recover it?

  • Casual Listener
  • I deleted music from 'my music' is there anyway to recover it?
  • driveflanger
  • Community Legend
  • 125 Views
  • 1 replies
  • 0 likes
  • Other
  • 125 Views
  • 1 replies
  • 0 likes

Synced Offline Playlists keep getting removed.

Hi all, Hoping this is a known or easy one to fix but I seem to have an issue where the playlists I sync for offline usage get reset so they are no longer available offline. This appears to happen when my network settings change at work. For example ...

  • Newbie
  • Hi all,   Hoping this is a known or easy one to fix but I seem to have an issue where the playlists I sync for offline usage get reset so they are no longer available offline. This appear...
  • Steph_B
  • Roadie
  • 114 Views
  • 1 replies
  • 0 likes
  • Security
  • 114 Views
  • 1 replies
  • 0 likes