Email change without password

[Erick001]

Hello! So, I am in need of assistance. Here's the situation: 

My account is old, it was created with my first hotmail account. I have my spotify account connected with my Facebook account. This Facebook account I have managed to alter to my current email, an outlook one.

I have lost access (completely,  I tried everything) to this old hotmail acc. 

I don't know what password is the current for my Spotify acc.

To change the password,  I need the email. To change the email, I need the password. 

I only have access to my spotify through my Facebook login. 

What can be done? Beside starting a new account... help me please S2

Country - BR

[Maxim · Accepted solution]

Hey @Erick001,

I recommend reaching out to Support so that they can look into this for you: https://www.spotify.com/about-us/contact/ 🙂

Thanks!

[Erick001]

Thank you!! I just couldn't find that contact page... Went to it, I got an almost instant answer, and solved the issue in a blink! 

[Maxim]

Hey @Erick001,

I'm glad your issue has been resolved 🙂

Have a great rest of your day!

[AKT0921]

Plan

Premium

Country

USA

Device

Pixel 8

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I have had my account for over 10 years and I was looking around in the settings and noticed that the email address linked to my account is not one I've ever seen before. I can't change it because I have to be able to enter the password, and apparently I don't know that either...so when I try to change my password it goes to the unknown email. I have no idea how I've even been logged in for this long but it's my picture. It's my account information. It's just not my email or my password .

Has anyone experienced this? Is there a way I can fix it? I don't want to lose my playlist that I've been building for past decade...

[31z6zvekc3xlr2uqprir]

Spotify can you add like a recovery email option so if you don't remember your password just use that to log in