Error code 404

[Jeanettc18]

When i try to log on with Facebook the message " error code 404" pops up. And then when I try to log in without Facebook, it stands that i already have a user and then i tried to change the password and it stil says that i already have a user.

[Anyk17]

Hi @Jeanettc18!

Thanks for coming to the Community for help.

Just to make sure, are you trying to log in with your email or your username? Could you try both ways? 

If you're still having issues, send us a screenshot of the error message you're seeing.

We'll see what we can suggest.