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Payment method does not work?

Payment method does not work?

I could not make payment since 24 hours. Credit card information screen is not installed. Other payment method is unavailable for my country. I'm using 2 or 3 months premium. I'm sending a screenshot.

 

spotify.png

spotify.png
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4 Replies

Hey ahmet23!

Welcome to the Community!

Unfortunately you're no longer able to buy Spotify in "bulk" in such terms. You can only purchase Spotify for either 1 month or 12 months. There is no way to purchase it for 3 months anymore.

 

If you still experience issues paying for 1 month / 12 months, let me know and I'll be happy to help 🙂

Thanks!
 - James

I'm still having problems. I enter my credit card information can not be located. Installation does not end. I'm sending a screenshot.

inoperative address: https://www.spotify.com/tr/purchase/panel/#__main-pci-credit-card

spo2.PNG

 

Console log screenshot:

spo3.png

Hey,

 

It's best you contact Spotify's Support Team here as they'll be able to get this fixed for you.

If you get an email back, even if it's from a noreply email, make sure you reply so your message is sent to a support agent!

Happy rocking!

 

- James

There is a problem about pci.spotify.com in Turkey, try a program like hotspot shield, it will work.

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