Error when changing country payment

[Frustrated123321]

Plan

Premium

Country

Australia to UK

Device

Iphone and Desktop 

I signed up for a premium Duo account in Australia. Have now moved to UK and want to change my monthly payments to a UK card. 

logged in on desktop, changed country, tried to change payment card and keep getting an error message saying ‘the string did not match the expected pattern’. Can anyone help please? 

[Maxim]

Hey @Frustrated123321,

Thanks for coming to the Community.

Can you please give it a try on a different device that is preferably using a different internet connection? 🙂

Let me know how it goes.