Help Wizard

Step 1

NEXT STEP

Extend My Premium Account

Extend My Premium Account

Hi,

I tried to extend my spotify Premium account using a redeem code a friend bought me.

 

After i enter the code the account seems to accpet the code, but today i received the following message: 

 

"Your subscription payment failed.You'll lose your subscription if we don't have a working payment method for your account, so please update your payment details.
We will retry your payment in a few days."

 

(i dont have an available credit card, currently living outside the U.S)

 

Thanks

 

 

Reply
2 Replies

I might need to cancel the "automatic renewal option"? how can i do it?

Still waiting for an answer

 

Thanks !

Suggested posts