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Facebook Verification doesn't work

Facebook Verification doesn't work

I'm trying to cancel my subscription, but facebook verification fails with no decent error message. If you cannot help me with this i have to contact my credit card company to untrust spotify, because spotify doesn0t offer me to cancel my subscription propperly.

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1 Reply

Hi there! I recommend reaching out directly to Spotify Support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form.

 

They can definitely assist you with your request!


Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email. This will assign your case to a Spotify rep and you should hear back within 24 hours.

Cheers!



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