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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554935 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131278 Views
74 replies
12 likes
I realise by now that the only way you can get in contact with support is to get a moderator in here to bump your case. So in short: So, Spotify posted on my facebook without my concent. I went in and restricted access for the spotify facebook app so...
I realise by now that the only way you can get in contact with support is to get a moderator in here to bump your case. So in short: So, Spotify posted on my facebook without my...
Community Legend
391 Views
3 replies
0 likes
Hi Folks, Maybe you can please help me. I have tried looking in forums etc.. I will try to be succinct in my problem description. I have had an account using a username 'maowcakes' not attached to Facebook. It had been a while since logging in. I cou...
Hi Folks, Maybe you can please help me. I have tried looking in forums etc.. I will try to be succinct in my problem description. I have had an account using a username 'maowcakes' not att...
Community Legend
10056 Views
11 replies
0 likes
Hello, When I tried to redeem the free month / £9.99 offer the link would always tell me that I had the wrong password once I was signed in or would tell me that the form had expired. My subscription has now expired and apparently only the £12.99 ren...
Hello, When I tried to redeem the free month / £9.99 offer the link would always tell me that I had the wrong password once I was signed in or would tell me that the form had expired. ...
Spotify Legend
615 Views
6 replies
0 likes
Hi! I issued a cancellation the 2014-08-08 and got charged 06-10-2014. Why is that?? I Doesn't even say in my payment history, but my bank says otherwise. What do i do? Do i have right to a refund for this?? Only difference i spotted was that it said...
Hi! I issued a cancellation the 2014-08-08 and got charged 06-10-2014. Why is that?? I Doesn't even say in my payment history, but my bank says otherwise. What do i do? Do i have right t...
Spotify Legend
206 Views
1 replies
0 likes
Now i've really enjoyed 30 days of testing permium, but since i can't afford it right now, i tried to cancle my subsciption.Now everytime i try to authorize via facebook, it just says "something went wrong" and woent cancle my subscription. It redire...
Now i've really enjoyed 30 days of testing permium, but since i can't afford it right now, i tried to cancle my subsciption. Now everytime i try to authorize via facebook, it just says "something we...
Community Legend
619 Views
1 replies
0 likes
Its been well over a month with trying to get my account canceled, I've been charged twice now for something I have no access too, I've gave amanda and mathuros all the requested information, and still nothing. There needs to be a better way to solve...
Its been well over a month with trying to get my account canceled, I've been charged twice now for something I have no access too, I've gave amanda and mathuros all the requested information, and sti...
Spotify Legend
549 Views
11 replies
0 likes
Logged in this morning, and my playlists was wiped and replaced with a "Windows Media Player" playlist (funny enough i use mac and don't have media player), Not only that but my account have been degraded to free (yet i still pay) And when i send a m...
Logged in this morning, and my playlists was wiped and replaced with a "Windows Media Player" playlist (funny enough i use mac and don't have media player), Not only that but my account have bee...
Spotify Legend
431 Views
5 replies
0 likes
So originally I 'signed'in with Facebook. But I want to just create a Username and password with my email and not use Facebook but it won't let me. How can I get this done
So originally I 'signed'in with Facebook. But I want to just create a Username and password with my email and not use Facebook but it won't let me. How can I get this done
Community Legend
229 Views
1 replies
0 likes
I try to login to my account which i know for sure is through my facebook and it will not login.
I try to login to my account which i know for sure is through my facebook and it will not login.
Community Legend
226 Views
1 replies
0 likes
I recently subscribed to premium via my Vodafone contract it worked for a day but now it says I need to buy premium
I recently subscribed to premium via my Vodafone contract it worked for a day but now it says I need to buy premium
Community Legend
225 Views
1 replies
0 likes
If i am in highschool, can I get the student discount on spotify premion?
If i am in highschool, can I get the student discount on spotify premion?
Spotify Star
264 Views
1 replies
0 likes
Hi. I seem to have been charged twice for my Spotify Premium account - once on 3/10, and once on 5/10. Please explain or refund. Thanks
Hi. I seem to have been charged twice for my Spotify Premium account - once on 3/10, and once on 5/10. Please explain or refund. Thanks
Community Legend
191 Views
1 replies
0 likes
Why am I being scheduled to pay the full price instead of the student discount rate when I have already been verified? Can this be fixed? Jawon
Why am I being scheduled to pay the full price instead of the student discount rate when I have already been verified? Can this be fixed? Jawon
Community Legend
219 Views
1 replies
0 likes
Hi. I seem to have been charged twice for my Spotify Premium account - once on 3/10, and once on 5/10. Please explain or refund. Thanks
Hi. I seem to have been charged twice for my Spotify Premium account - once on 3/10, and once on 5/10. Please explain or refund. Thanks
Community Legend
304 Views
1 replies
0 likes
Hey, So i've had a spotify premium account for a long time and am happy with it, i have been at university for a couple of weeks now and found out that students get half price! However i don't know how to convert my existing premium account of paying...
Hey, So i've had a spotify premium account for a long time and am happy with it, i have been at university for a couple of weeks now and found out that students get half price! However i d...
Casual Listener
2272 Views
5 replies
0 likes
He pasado de free a premiun y en el pc me reconoce el premiun y en el móvil no. He instalado y desinstalado varias veces la app del móvil y sigue en modo aleatorio( móvil)
He pasado de free a premiun y en el pc me reconoce el premiun y en el móvil no. He instalado y desinstalado varias veces la app del móvil y sigue en modo aleatorio( móvil)
Roadie
269 Views
2 replies
0 likes
Downloaded spotify but cant find it in my apps
Downloaded spotify but cant find it in my apps
Community Legend
857 Views
12 replies
0 likes
Recently swapped phones and I cannot locate the redeem code for Spotify Premium. Any ideas?
Recently swapped phones and I cannot locate the redeem code for Spotify Premium. Any ideas?
Spotify Legend
626 Views
4 replies
0 likes
Hi, I used to use spotify with my facebook account, but when I wanted to upgrade to Spotify Premium, i thought it would be better to make a Spotify account. But therefore i had to enter another e-mailadress (because the other one was used for the fac...
Hi, I used to use spotify with my facebook account, but when I wanted to upgrade to Spotify Premium, i thought it would be better to make a Spotify account. But therefore i had to enter an...
Casual Listener
332 Views
2 replies
0 likes
Hi, I have problem using spotify at work i Norway, both with the client and the web version. Spotify has found out that my IP adress is danish. It may be danish, because we are an international company, and maybe our server are in Denmark, . . I dont...
Hi, I have problem using spotify at work i Norway, both with the client and the web version. Spotify has found out that my IP adress is danish. It may be danish, because we are an international compa...
Community Legend
395 Views
1 replies
0 likes
