Forgot Username

[Jenniexd]

 

Hi there!

I thought my account was connected to my Facebook (it had the same profile picture and some of my Facebook friends followed me) but when I logged out, I was unable to log back in as it said my Facebook was not connected to any account. When I tried connecting, it brought me to a new account (This one). I don’t know my username and so I can’t log into my old one. I don’t know if it is useful but the photo is is the account I can’t access anymore.  

[Emilia_8 · Accepted solution]

Hello @Jenniexd, 

Thank you for reaching out here in the Community!

The screenshot you provided was actually really helpful. It's a Spotify Code that I was able to use to display your profile. Then I just clicked Share and used the link to your profile (you can use the URI as well) to get your username: 12168451519

You should be able to use your username (12168451519) to log in. 

If you're still having troubles, I'd recommend resetting your password. 

I hope you'll find this helpful!