Forgot password

[ljfoss]

The place where site is sending me re cant remember password...well it wants my current password!!!!!!! Should be a link to be sent to my email to reset it. if this can't be resolved, i will to to 'Grooveshark'. Also, is not playing in my pc's speakers. yes, all my settings are correct. My other music and other sites play fine. Do i really have to uninstall and reinstall?

[MichaelW]

Hi there,

Welcome at the Spotify Community! 

You may get in touch with Spotify. Maybe they can help you with your lost password, however I can't promise anything.

You may get in touch with Spotify via their Twitter page (@SpotifyCares), or by following this link (you won't have to login with this link) to send an e-mail.
If you send an e-mail, please check your inbox (and spam box) to check for their automatic reply. Once you get it, please reply to it immediatly (even if it's from an no-reply e-mail addres) to make sure an Spotify employee will get back to you as soon as possible.

[Peter__ · Accepted solution]

To get a password reset:
1. Go to https://www.spotify.com/password-reset/
2. If you get redirected to your online profile (where you need to current password to make the change), you are still logged into the website. Click on your name at the top and choose Log Out.
3. Return to https://www.spotify.com/password-reset/ and you should be able to request a reset.

[ljfoss]

Thanks so much.  F.Y.I.  This should be easier to find.

[Evabert]

No, you don't need to do that. You can try with the program in this page: http://www.lostwindowspassword.com/windows-password-recovery.htm. This tool is designed to reset forgotten Windows password the easy and safe way.

[Peter__]

Why would you buy or use trial software to reset a Spotify password when you can quickly and easily do it online?