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Gift card not working

Gift card not working

Just tried twice to purchase gift subscription and filled it out all the way until entering credit card and info and when I click it last it sends me to the page to get free trial. No email notification to me or email sending the gift. Can't tell if I have been charged yet. Is there a way to know this. I will try again but if I get charged 3 times how do I cancel it
1 Reply

Hi @Brenc, welcome to the Spotify Community!


Please double check if your credit card has been charged. Anyway, if you haven't received an email with the purchase receipt, I don't think it was.


I suggest you try again using different browsers in your computer.


You can also take a look here to see if you find any useful information.



BittencourtSpotify Star
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