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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Yordan
  • Moderator
  • 396336 Views
  • 943 replies
  • 107 likes
  • Account
  • 396336 Views
  • 943 replies
  • 107 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1170465 Views
  • 119 replies
  • 112 likes
  • Account
  • 1170465 Views
  • 119 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 98837 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 98837 Views
  • 68 replies
  • 10 likes

Charged for month after account had been cancelled

Is there any way I can be reimbursed the money I was charged, for a month when my spotify subscription had been cancled?

  • Casual Listener
  • Is there any way I can be reimbursed the money I was charged, for a month when my spotify subscription had been cancled?
  • feelikeastrangr
  • Community Legend
  • 293 Views
  • 5 replies
  • 0 likes
  • 293 Views
  • 5 replies
  • 0 likes

Premium account

How many account(s) is there under premium?

  • Newbie
  • How many account(s) is there under premium?
  • Maxim
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • 196 Views
  • 1 replies
  • 0 likes

Problem with Premium Family Plan

I´ve had the Premium Family Plan for a long time now, however, I still don´t understand why the 4 of us in this plan, can´t use Spotify at the same time, I thought that´s what it was for, was I wrong? Not even 2 of us can use it at the same time on d...

  • Casual Listener
  • I´ve had the Premium Family Plan for a long time now, however, I still don´t understand why the 4 of us in this plan, can´t use Spotify at the same time, I thought that´s what it was for, was I wrong...
  • Maxim
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • Other
  • 196 Views
  • 1 replies
  • 0 likes

Superuser Contribution No he podido pagar mi suscripción

Buenas tardes; necesito ayuda. O he podido pagar mi suscripción, de ninguna manera no usando varias tarjetas que operan bien. Con ninguna me acepta el pago todas arrojan el mismo mensaje Ups, parece que tu tarjeta o proveedor de pago están teniendo u...

  • Newbie
  • Buenas tardes; necesito ayuda. O he podido pagar mi suscripción, de ninguna manera no usando varias tarjetas que operan bien. Con ninguna me acepta el pago todas arrojan el mismo mensaje Ups, parece ...
  • MonicaM_Bogota
  • Roadie
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Consulta de servicio

Buenas tardes, El presente lo escribo en razón a que desde el mes de mayo del año 2016 accedí a suscribirme al plan premium, razón por la cual se se han hecho 4 cargos a mi tarjeta de crédito por la cantidad $9.00 MX; no obstante ello, no me ha sido ...

  • Newbie
  • Buenas tardes,    El presente lo escribo en razón a que desde el mes de mayo del año 2016 accedí a suscribirme al plan premium, razón por la cual se se han hecho 4 cargos a mi tarjet...
  • MonicaM_Bogota
  • Roadie
  • 304 Views
  • 1 replies
  • 0 likes
  • 304 Views
  • 1 replies
  • 0 likes

Superuser Contribution No puedo pagar spotify premium

Hola he intentado ya varios días pagar spotify premium con diferentes tarjetas y no me acepta los cargos me aparece el siguiente texto:Ups, parece que tu tarjeta o proveedor de pago están teniendo un mal día. No te preocupes, no se ha cargado ningún ...

  • Newbie
  • Hola he intentado ya varios días pagar spotify premium con diferentes tarjetas y no me acepta los cargos me aparece el siguiente texto: Ups, parece que tu tarjeta o proveedor de pago están teniend...
  • MonicaM_Bogota
  • Roadie
  • 234 Views
  • 1 replies
  • 0 likes
  • Premium
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution TRIPLE COBRO SERVICIO PREMIUM durante meses

Estimados,Me gustaría que me ayudaran con este tema, tengo spotify hace 5 meses y resulta que tengo meses con 3 cobros, otros con 2 y así cobros irregulares en la tarjeta, no quiero tener que loquear la tarjeta y nunca mas contratar los servicios de ...

  • Newbie
  • Estimados, Me gustaría que me ayudaran con este tema, tengo spotify hace 5 meses y resulta que tengo meses con 3 cobros, otros con 2 y así cobros irregulares en la tarjeta, no quiero tener que loq...
  • MonicaM_Bogota
  • Roadie
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution From premium to free

Hello, i got an email saying that my last payment hadn't been received. So I paid for ahead for a month, but now he says that I owe a free account and that I have to pay if I want to get a premium account even though I just paid for a month. I checke...

  • Newbie
  • Hello, i got an email saying that my last payment hadn't been received. So I paid for ahead for a month, but now he says that I owe a free account and that I have to pay if I want to get a premium ac...
  • MonicaM_Bogota
  • Roadie
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution Login to premium - forgotten password, invalid e-mail

Hi all, I am a Spotify Premium-user but cannot log in to my account as I can't remember my account password and the e-mail address on the account has expired (can't get to the e-mail account either). However, I am yet constanty paying for the Premium...

  • Newbie
  • Hi all, I am a Spotify Premium-user but cannot log in to my account as I can't remember my account password and the e-mail address on the account has expired (can't get to the e-mail account either)....
  • MonicaM_Bogota
  • Roadie
  • 300 Views
  • 1 replies
  • 0 likes
  • 300 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problems with using a different credit card and changing the country

Hello! I have spotify premium for many years now, i first suscribed in Argentina and i kept the payment there. Now I am living in Spain, and i need to change the payment information, but when i want to change it, Spotify automatically gives me the of...

  • Newbie
  • Hello!   I have spotify premium for many years now, i first suscribed in Argentina and i kept the payment there. Now I am living in Spain, and i need to change the payment information, but whe...
  • MonicaM_Bogota
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account deleted - Still says 'we're sorry that account is taken'

I used a 'Premium for Family' invitation to set up a seperate account for my work. It gave me a random username which I wasn't happy with so I then deleted the account (with associated work email address) in order to 'clear' that email address and so...

  • Newbie
  • I used a 'Premium for Family' invitation to set up a seperate account for my work.   It gave me a random username which I wasn't happy with so I then deleted the account (with associated work ...
  • MonicaM_Bogota
  • Roadie
  • 900 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 900 Views
  • 1 replies
  • 0 likes

Switching to Student account

Hello, I've been trying to switch my premium account to a student account multiple times but today I was still charged full price. Could i switch my account today and get credit for the next month? Will I be charged additionally 4.99 for the student ...

  • Newbie
  • Hello, I've been trying to switch my premium account to a student account multiple times but today I was still charged full price. Could i switch my account today and get credit for the next month? W...
  • Maxim
  • Spotify Star
  • 254 Views
  • 1 replies
  • 0 likes
  • Premium
  • 254 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Family Account

Hellooo, i'm having trouble linking my family accounts. Every time someone tries to add my address it says that its wrong. What can i do?

  • Newbie
  •  Hellooo, i'm having trouble linking my family accounts. Every time someone tries to add my address it says that its wrong. What can i do?
  • FabianS_Bogota
  • Roadie
  • 301 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 301 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't login due to country

Dear All, I was told that I couldn't access my Spotify account as the country I am in is not the same as the country I listed when registering my account. I have since updated the country and postcode, but am still getting the same message! Please as...

  • Newbie
  • Dear All,   I was told that I couldn't access my Spotify account as the country I am in is not the same as the country I listed when registering my account. I have since updated the country an...
  • FabianS_Bogota
  • Roadie
  • 320 Views
  • 1 replies
  • 0 likes
  • 320 Views
  • 1 replies
  • 0 likes

Superuser Contribution Charged 4 times

Ive just got a new debit card this month so once my premium month ended I got an error message saying my payment had failed , so when I went to change my payment details to the new card I got an error saying it hadn't worked so I double checked tried...

  • Newbie
  • Ive just got a new debit card this month so once my premium month ended I got an error message saying my payment had failed , so when I went to change my payment details to the new card I got an erro...
  • FabianS_Bogota
  • Roadie
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment from app for premium

Why is this not a thing, it's so hard to give you guys money. For me to upgrade to premium I had to go to your website be subjected to cookies from your website and reset my password. So in the app where it says account, the page it pulls up just say...

  • Newbie
  • Why is this not a thing, it's so hard to give you guys money. For me to upgrade to premium I had to go to your website be subjected to cookies from your website and reset my password. So in the app w...
  • FabianS_Bogota
  • Roadie
  • 271 Views
  • 1 replies
  • 0 likes
  • 271 Views
  • 1 replies
  • 0 likes

Superuser Contribution Nao consigo atualizar dados pagamento

Segui as instruçoes dadas no site, mas quando indico atualizar dados de pagamento, entra uma mensagem para que eu confirme que todas as pessoas que sao do meu plano family premium mora comigo, eu confirmo, e o site SIMPLESMENTE da uma mensagem de atu...

  • Newbie
  • Segui as instruçoes dadas no site, mas quando indico atualizar dados de pagamento, entra uma mensagem para que eu confirme que todas as pessoas que sao do meu plano family premium mora comigo, eu con...
  • FabianS_Bogota
  • Roadie
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

[All Platforms][Subscription] Adding a member who has premium account my family plan

I am a free member but thinking of upgrading to family plan. One family member already has a premium account which he purchased through iTunes. The FAQ for family plan says that one can add premium account holders but not those who bought premium thr...

  • Newbie
  • I am a free member but thinking of upgrading to family plan. One family member already has a premium account which he purchased through iTunes. The FAQ for family plan says that one can add premium a...
  • ladybug-81
  • Newbie
  • 549 Views
  • 2 replies
  • 1 likes
  • All Platforms
    Subscription
  • 549 Views
  • 2 replies
  • 1 likes

Sing someone off facebook tjrew spotify

Someone as sing in my spotify account using there facebook how can I log them off just using spotify?

  • Regular
  • Someone as sing in my spotify account using there facebook how can I log them off just using spotify?
  • Hubo
  • Community Legend
  • 298 Views
  • 1 replies
  • 0 likes
  • Other
  • 298 Views
  • 1 replies
  • 0 likes

Solved!! Family package member got kicked out

My family premium package member got kicked out from the package and he's unable to join the package anymore. He input the correct address and keep getting the same error "You can't join this Premium for Family account. We couldn't confirm that you l...

  • Casual Listener
  • My family premium package member got kicked out from the package and he's unable to join the package anymore. He input the correct address and keep getting the same error "You can't join this Premium...
  • Hubo
  • Community Legend
  • 13298 Views
  • 3 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 13298 Views
  • 3 replies
  • 0 likes