Unable to join Family Plan

[SAMIRAQV]

I can't join again to the plan I already was in.

I was already in the family plan for 4 months, then one day I stopped having Spotify Premium. When the administrator of the family plan tried to invite me again to join, I could not, it said that they could not verify that the administrator and I lived in the same address. But I entered the information correctly.

Could you help me?

[Bittencourt]

Hi, @SAMIRAQV!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and the email address of the person you'd like to invite to your plan.

You can also use our Contact Form to get email support

Don't hesitate to drop us a message if you need us again.