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Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80484 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
654105 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734585 Views
18 replies
29 likes
Guys I regiatered Spotify without Facebook. Last mounth I created Facebook acc and now I want to connect both of them. But when I was trying this always same thing happen. It can't works. Why should I do? I really want to see my profile with photo an...
Guys I regiatered Spotify without Facebook. Last mounth I created Facebook acc and now I want to connect both of them. But when I was trying this always same thing happen. It can't works. Why should ...
173 Views
0 replies
0 likes
Pague mi cuenta de spotify premium con iTunes y no me deja entrar más que spotify gratis
Pague mi cuenta de spotify premium con iTunes y no me deja entrar más que spotify gratis
Roadie
1151 Views
1 replies
0 likes
Hello, last night i bought the 3 month special advertised premium for 9.99. This morning when i looked at account it shows that i only have premium for 1 month. I dont know how to contact spotify to get that fixed.
Hello, last night i bought the 3 month special advertised premium for 9.99. This morning when i looked at account it shows that i only have premium for 1 month. I dont know how to contact spotify to ...
Community Legend
192 Views
1 replies
0 likes
I have recently subscribed to Spotify.Under the 3 devices can I put one on my iphone and one on my daughters iPad (different apple signins)Or do I have join the premium service ?
I have recently subscribed to Spotify. Under the 3 devices can I put one on my iphone and one on my daughters iPad (different apple signins) Or do I have join the premium service ?
Community Legend
281 Views
1 replies
0 likes
I have a prepaid 3-month premium subscription. If I cancel now, would that automatically revert me back to the free version? Or will that take effect at the end of my 3-month paid subscription? If it does revert, can I be refunded?
I have a prepaid 3-month premium subscription. If I cancel now, would that automatically revert me back to the free version? Or will that take effect at the end of my 3-month paid subscription? If it...
Community Legend
292 Views
1 replies
0 likes
When I send invites to family members and they go to activate the link, it says that they already are a member of the family plan, but they still cant listen alone on the account. Any ideas?
When I send invites to family members and they go to activate the link, it says that they already are a member of the family plan, but they still cant listen alone on the account. Any ideas?
Newbie
263 Views
1 replies
0 likes
Hi! Resently I changed the password to my facebook account, and now I am unable to log into spotify on my computer. If I click "Log in with facebook", it opens up my browser, and closes it down right away. I am able to log into my spotify account tro...
Hi! Resently I changed the password to my facebook account, and now I am unable to log into spotify on my computer. If I click "Log in with facebook", it opens up my browser, and closes it d...
223 Views
0 replies
0 likes
A friend from New Zealand has sent me spotify premium, as a present...I live in the UK. When I try to redeem it with my code it comes up as the code is not valid in this country. What can I do?
A friend from New Zealand has sent me spotify premium, as a present...I live in the UK. When I try to redeem it with my code it comes up as the code is not valid in this country. What can I do?
Spotify Star
246 Views
1 replies
0 likes
Okay so this may sound funny, but on december 20th i accidentally (5 TIMES) bought 3month premium for 0,90EUR, and i still haven't got it... That's why i wanna know, if i can get my money back from those other 4 times...Thanks!
Okay so this may sound funny, but on december 20th i accidentally (5 TIMES) bought 3month premium for 0,90EUR, and i still haven't got it... That's why i wanna know, if i can get my money back from t...
Spotify Star
252 Views
1 replies
0 likes
I'm in the same case. I was paying 4'99€ and now they tell me that I will pay 9'99€
I'm in the same case. I was paying 4'99€ and now they tell me that I will pay 9'99€
Spotify Star
324 Views
3 replies
0 likes
Estaba suscrito desde hace 5 años (pagando la opción de 4,99€). Este mes se me ha cancelado (sin saber por qué) y la única opción que tengo es volver a suscribirme por 9,99€. Alguien sabe como poder volver a mi antigua suscripción?
Estaba suscrito desde hace 5 años (pagando la opción de 4,99€). Este mes se me ha cancelado (sin saber por qué) y la única opción que tengo es volver a suscribirme por 9,99€. Alguien sabe co...
Newbie
438 Views
3 replies
0 likes
Hi So I bought spotify premium (For the first time) a half hour ago because of the "€0,99 for 3 months discount". I clicked on the discount, I payed and it gave me a supscription for only 1 month for €9,99! Now I'm trying to cancel it but there's no ...
Hi So I bought spotify premium (For the first time) a half hour ago because of the "€0,99 for 3 months discount". I clicked on the discount, I payed and it gave me a supscription for only 1 ...
Spotify Star
320 Views
3 replies
0 likes
Installed spotify on my mac and it shows me having a free account when I have premium one, tried logging out and back in to no avail. It shows me as having a premium account on my phone so I tried logging out and back in on that and now all my music ...
Installed spotify on my mac and it shows me having a free account when I have premium one, tried logging out and back in to no avail. It shows me as having a premium account on my phone so I tr...
Spotify Star
241 Views
1 replies
0 likes
My girlfriend signed us all up to Premium Family. I received an email and followed the instructions, signing up. But now when I log in my account is not premium, it is still a free account. I have tried following the sign up link again but it now say...
My girlfriend signed us all up to Premium Family. I received an email and followed the instructions, signing up. But now when I log in my account is not premium, it is still a free account. I have tr...
Spotify Star
210 Views
1 replies
0 likes
Hello! So, I recently downloaded Spotify on my phone and started the 7-day free trial, however, I've decided to purchase and since have the 3 months for 99¢; It went through and I assume charged the card however it says it's going to after the trail,...
Hello! So, I recently downloaded Spotify on my phone and started the 7-day free trial, however, I've decided to purchase and since have the 3 months for 99¢; It went through and I ...
Spotify Star
184 Views
1 replies
0 likes
I have forgotten password and want to log in on a new device but haven't go access to the email address I set up on ?? So need to update that too
I have forgotten password and want to log in on a new device but haven't go access to the email address I set up on ?? So need to update that too
Community Legend
350 Views
1 replies
0 likes
Goodmorning,I tried to find it on the website but there seems to be no 'contact' button.I have a normal Spotify account but changed my mobile account so it has Spotify. How can I switch my account to the mobile one?
Goodmorning, I tried to find it on the website but there seems to be no 'contact' button. I have a normal Spotify account but changed my mobile account so it has Spotify. How can I switch my ac...
Casual Listener
228 Views
2 replies
0 likes
Hi There, I saw the ad on 3 months premium for 99 cents and I took up the offer. I went to the payment page to make payment, keyed in my card details and there was a message that says I was on a similar offer. There was no indication whether payment ...
Hi There, I saw the ad on 3 months premium for 99 cents and I took up the offer. I went to the payment page to make payment, keyed in my card details and there was a message that says I was on a simi...
Community Legend
280 Views
1 replies
0 likes
I read a post some weeks ago on people not getting their YIM16, but that they were rolling the emails for individual YIM around the 19th or something. I still haven't gotten mine, even though I used Spotify a lot this year, except 3 months of free Go...
I read a post some weeks ago on people not getting their YIM16, but that they were rolling the emails for individual YIM around the 19th or something. I still haven't gotten mine, even though I used ...
Community Legend
342 Views
1 replies
0 likes
