Update on my account

Just want to know what's going on if yoyou found a solution to my problem I would like my account back and running if possible thank you #07362096

• mathieutessier6
• Regular
• Just want to know what's going on if yoyou found a solution to my problem I would like my account back and running if possible thank you #07362096
• 2017-01-26 6:19:54 PM
• 2017-01-28 2:29:31 AM
• mathieutessier6
• Regular
• 266 Views
• 3 replies
• 0 likes
• Other

Error Code 3

Over night all of my devices with Spotify (laptop, phone, ipad) were logged out of my facebook spotify account and now it keeps telling me on all devices that I'm using the wrong credentials. I've tried using username only but since my account is lin...

• katebang
• Newbie
• Over night all of my devices with Spotify (laptop, phone, ipad) were logged out of my facebook spotify account and now it keeps telling me on all devices that I'm using the wrong credentials. I've tr...
• 2017-01-27 9:51:07 PM
• 2017-01-28 2:13:39 AM
• BrieCam
• Newbie
• 330 Views
• 1 replies
• 0 likes

Superuser Contribution Desvincular cuenta premium a perfil de facebook y pasarla a otro mail

Hola ¿Cómo puedo desvincular mi cuenta Spotify Premium de mi perfil de facebook y pasarla a otro mail? La ayuda que proporciona Spotify en confusa y engorrosa, para colmo no hay ayuda en linea por parte del personal de Spotify y si está no la encuent...

• Cucca
• Newbie
• Hola ¿Cómo puedo desvincular mi cuenta Spotify Premium de mi perfil de facebook y pasarla a otro mail? La ayuda que proporciona Spotify en confusa y engorrosa, para colmo no hay ayuda en linea por pa...
• 2017-01-27 9:30:36 PM
• 2017-01-28 2:05:12 AM
• MonicaM_Bogota
• Roadie
• 246 Views
• 1 replies
• 0 likes

Redeeming voucher between countries

I bought a Spotify voucher in New Zealand for my friend in Australia. She cannot redeem the voucher as the currency is different. How can I update the voucher for her to use - happy to pay more if required??Anita

• AnitaJeffcoat
• Casual Listener
• I bought a Spotify voucher in New Zealand for my friend in Australia. She cannot redeem the voucher as the currency is different. How can I update the voucher for her to use - happy to pay more if re...
• 2017-01-27 11:41:33 PM
• 2017-01-27 12:53:15 AM
• Maxim
• Spotify Star
• 290 Views
• 3 replies
• 0 likes

cant use premium anymore

Today ive changed my mobile phone. And now my account says that i only have the free account. But i am paying every months for my premium account for eleven months now

• user-removed
• Visitor
• Today ive changed my mobile phone. And now my account says that i only have the free account. But i am paying every months for my premium account for eleven months now
• 2017-01-27 12:03:08 AM
• 2017-01-27 12:19:39 AM
• Maxim
• Spotify Star
• 170 Views
• 1 replies
• 0 likes

paying for premium always worked but now free acc but paying for premium

My premium account always worked but now it's free but I'm still paying

• markiemarc
• Casual Listener
• My premium account always worked but now it's free but I'm still paying
• 2017-01-27 9:58:36 PM
• 2017-01-27 10:53:06 PM
• RustyJake
• Newbie
• 229 Views
• 2 replies
• 0 likes

WHAT AM I DOING WRONG

I bought spotify premium under the impression it could be used simultaneously on other devices, im trying to play a song whilst my dad is using spotify.. in a different city! And it keep pausing mine and making me choose my or his device and hes doin...

• Domlatham
• Newbie
• I bought spotify premium under the impression it could be used simultaneously on other devices, im trying to play a song whilst my dad is using spotify.. in a different city! And it keep pausing mine...
• 2017-01-27 5:41:17 PM
• 2017-01-27 10:39:57 PM
• Mogulman
• Newbie
• 265 Views
• 3 replies
• 0 likes

Superuser Contribution NO PUEDO INGRESAR A MI CUENTA

Necesito ayuda, no puedo ingresar a mi cuenta desde hace 1 mes, estoy angustiado de no poder escuchar mis canciones!Solo me sale el mensaje que dice: " la página de redireccionó varias veces ". En un correo que me envió Spotify me dice que estoy bloq...

• user-removed
• Visitor
• Necesito ayuda, no puedo ingresar a mi cuenta desde hace 1 mes, estoy angustiado de no poder escuchar mis canciones! Solo me sale el mensaje que dice: " la página de redireccionó varias veces ". En ...
• 2016-07-16 7:53:03 PM
• 2017-01-27 8:55:49 PM
• miguell1221
• Newbie
• 605 Views
• 2 replies
• 0 likes
• Account
  Other

Superuser Contribution Updating Email Address

Hi,I cant update the email address on my account as it says the address is already taken. If it is, its my account - how do i resolve so I keep my existing account and password but change the email address ? Thanks

• tombrown01234
• Newbie
• Hi, I cant update the email address on my account as it says the address is already taken. If it is, its my account - how do i resolve so I keep my existing account and password but change the email...
• 2017-01-26 8:50:44 AM
• 2017-01-27 7:53:42 PM
• MonicaM_Bogota
• Roadie
• 316 Views
• 1 replies
• 0 likes

Superuser Contribution Explicit button

I have direct deposit. I have been billed to soon as I have not received my deposit yet.I need to be billed on or about the 28th of each month.How can I communicate this to the billing department.I don't want a disruption in service.(I have premium)A...

• doriepeel
• Newbie
• I have direct deposit. I have been billed to soon as I have not received my deposit yet. I need to be billed on or about the 28th of each month. How can I communicate this to the billing department...
• 2017-01-26 2:59:32 AM
• 2017-01-27 7:45:44 PM
• MonicaM_Bogota
• Roadie
• 187 Views
• 1 replies
• 0 likes

Aviso de Pagamento em aberto

Meu cartão ja efetuou o pagamento, mas não foi gerado recibo e estou recebendo um aviso de pagamento em aberto. Como devo proceder ?

• ThiagoMelo
• Newbie
• Meu cartão ja efetuou o pagamento, mas não foi gerado recibo e estou recebendo um aviso de pagamento em aberto. Como devo proceder ?
• 2017-01-27 6:57:46 PM
• 2017-01-27 7:36:33 PM
• Bittencourt
• Spotify Star
• 647 Views
• 1 replies
• 0 likes

SPOTIFY WITHOUT FACEBOOK

I recently upgraded to the family plan and added my husband but he doesnt have facebook so I cant figure out how to find him as a friend so that he can see my playlists.

• kdkmbarnes
• Casual Listener
• I recently upgraded to the family plan and added my husband but he doesnt have facebook so I cant figure out how to find him as a friend so that he can see my playlists.
• 2017-01-24 9:32:06 PM
• 2017-01-27 6:54:28 PM
• kdkmbarnes
• Casual Listener
• 338 Views
• 2 replies
• 0 likes

Verkeerd account opgewaardeerd

Hallo sportify, Vanavond heeft mijn moeder mijn sportify opgewaardeerd naar premium,alleen is het probleem nu dat dit op het verkeerde account is gebeurd. Mijn moeder heeft onze gezamelijk sportify opgewaardeerd inplaatst van mijn eigen account. Is e...

• balatoni123
• Newbie
• Hallo sportify,   Vanavond heeft mijn moeder mijn sportify opgewaardeerd naar premium, alleen is het probleem nu dat dit op het verkeerde account is gebeurd. Mijn moeder heeft onze gezamelijk...
• 2017-01-26 8:36:57 PM
• 2017-01-27 6:52:17 PM
• Hubo
• Community Legend
• 430 Views
• 1 replies
• 0 likes
• Account
  Premium

I've redeemed Spotify giftcards how can I use them for my monthly payment?

• dhrdfdbre4egww
• Newbie
• 2017-01-26 9:34:57 PM
• 2017-01-27 6:50:33 PM
• Hubo
• Community Legend
• 139 Views
• 1 replies
• 0 likes

Cancelling Spotify premium

We run a business and the manager set up Spotify premium in his name and password but it gets paid out of our account , he has left and can't remember his details and we are closing the business and the bank account so therefore need to cancel Spotif...

• Jw09
• Newbie
• We run a business and the manager set up Spotify premium in his name and password but it gets paid out of our account , he has left and can't remember his details and we are closing the business and ...
• 2017-01-27 5:41:34 PM
• 2017-01-27 6:16:30 PM
• Maxim
• Spotify Star
• 176 Views
• 1 replies
• 0 likes

Family Plan - Brother Not Able to Join

Hey, I pay for th family plan and followed the directions to send him the link to follow in order to log in, however, it says that the login is not valid and won't allow him to create a login. What's wrong?? I can't seem to find a direct contact in o...

• byronjaask
• Newbie
• Hey,    I pay for th family plan and followed the directions to send him the link to follow in order to log in, however, it says that the login is not valid and won't allow him to create a...
• 2017-01-27 5:40:41 PM
• 2017-01-27 6:03:10 PM
• Bittencourt
• Spotify Star
• 179 Views
• 1 replies
• 0 likes

disconnect spotify connect from friends home

Hey everybodyi visited a friend and i used spotify connect with a bose soundtouch 520. I need a solution for disconnect the spotify connect, i can control the music but my firend doesnt want it.

• cribers
• Casual Listener
• Hey everybody i visited a friend and i used spotify connect with a bose soundtouch 520. I need a solution for disconnect the spotify connect, i can control the music but my firend doesnt want it.
• 2016-12-26 11:03:32 AM
• 2017-01-27 5:38:33 PM
• Tehpson
• Music Fan
• 313 Views
• 3 replies
• 0 likes
• Account
  Other