Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80329 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653587 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
733977 Views
18 replies
29 likes
Hei guys i got a big problem.I am using Spotify Premium on an account i have wether the email nor the password. The Account is on my mobile and i just made it before to test spotify Premium. I know its really dumb but i at least have the account deta...
Hei guys i got a big problem. I am using Spotify Premium on an account i have wether the email nor the password. The Account is on my mobile and i just made it before to test spotify Premium. I know...
Not applicable
193 Views
1 replies
0 likes
If I redeem a gift card will I still be able to take advantage of the 3 months for 99c deal when the gift card subscription ends? Thanks.
If I redeem a gift card will I still be able to take advantage of the 3 months for 99c deal when the gift card subscription ends? Thanks.
Spotify Star
228 Views
1 replies
0 likes
Spotify premium account
Spotify premium account
Spotify Star
909 Views
11 replies
0 likes
I have absolutely no idea which email or un I am currently using for my premium account. I have the payment information I.e. CC number.
I have absolutely no idea which email or un I am currently using for my premium account. I have the payment information I.e. CC number.
Community Legend
216 Views
1 replies
0 likes
Bought a premium gift card for someone as a Christmas present but it never delivered. What should I do?
Bought a premium gift card for someone as a Christmas present but it never delivered. What should I do?
Spotify Star
274 Views
1 replies
0 likes
I was really looking forwards to this as I had a lot of fun with it last year. I think it would be incredibly irresponsible for Spotify to have changed the way this service was delivered, not tell its users directly, and then not allow someone to vie...
I was really looking forwards to this as I had a lot of fun with it last year. I think it would be incredibly irresponsible for Spotify to have changed the way this service was delivered, not tell it...
Spotify Star
442 Views
1 replies
0 likes
I cancelled my subscrition two weeks before my next charge and i still got charged for the next month.
I cancelled my subscrition two weeks before my next charge and i still got charged for the next month.
Spotify Star
237 Views
1 replies
0 likes
When I tried to create a new account, it would say that my email already has an account. But when I tried to reset my password in order to get my account back, it says that there is no active account to my email. Why is that? Can someone help?
When I tried to create a new account, it would say that my email already has an account. But when I tried to reset my password in order to get my account back, it says that there is no active account...
Roadie
272 Views
1 replies
0 likes
Cancelei meu cartão e paguei no boleto já faz mais de 5 dias, mas ainda consta como não pago. O que faço?
Cancelei meu cartão e paguei no boleto já faz mais de 5 dias, mas ainda consta como não pago. O que faço?
Spotify Star
306 Views
3 replies
0 likes
I'm having trouble with getting my account on public. I asked my friends to look me up on spotify and none of them found me even though I am linked with Facebook. How can I get public?
I'm having trouble with getting my account on public. I asked my friends to look me up on spotify and none of them found me even though I am linked with Facebook. How can I get public?
223 Views
0 replies
0 likes
My subscription didn't automatically renew, since renewing i have lost all saved songs etc. I have uninstalled app on my phone and reinstalled but that due not help. Is everything gone ort is it just hiding somewhere?
My subscription didn't automatically renew, since renewing i have lost all saved songs etc. I have uninstalled app on my phone and reinstalled but that due not help. Is everything gone ort is it just...
240 Views
0 replies
0 likes
HI - 46 minutes ago, bought one gift card, but now I go back to purchase another and it says that the system is not accepting our cards - have tried 3... is there a general problem or only me?? What am I doing wrong?
HI - 46 minutes ago, bought one gift card, but now I go back to purchase another and it says that the system is not accepting our cards - have tried 3... is there a general problem or only me?? What ...
243 Views
0 replies
0 likes
I forgot my password as I was trying to set up my account on a new phone. I tried using Facebook because I remembered doing so at one point. It brought up an older free account I had. I tried reset password and it told me I had to change my Facebook ...
I forgot my password as I was trying to set up my account on a new phone. I tried using Facebook because I remembered doing so at one point. It brought up an older free account I had. I tried reset p...
235 Views
0 replies
0 likes
For the past few months I have had a Spotify Premium account with a student discount.However I have just been added to a Family Premium plan.Will I continue be charged for my personal account despite being part of my family Premium plan too? And if s...
For the past few months I have had a Spotify Premium account with a student discount. However I have just been added to a Family Premium plan. Will I continue be charged for my personal account des...
Spotify Star
228 Views
1 replies
0 likes
Hi, my name is Jonathan (I'm from Brazil, I speak little English)I tried to activate Premiun's offer for $ 1.99 with the same credit card that my brother used to activate his, but mine did not migrate to the premiun but the charge came. What do I do?...
Hi, my name is Jonathan (I'm from Brazil, I speak little English) I tried to activate Premiun's offer for $ 1.99 with the same credit card that my brother used to activate his, but mine did not migr...
Spotify Star
264 Views
1 replies
0 likes
hi, some of my songs wont play in offline mod.i have about 100 songs in a playlist that i donwloaded to my phone. but some songs (2-3) wont play. it does not start playing it stays at 00:00, i can solve the problem when i download the playlist again ...
hi, some of my songs wont play in offline mod. i have about 100 songs in a playlist that i donwloaded to my phone. but some songs (2-3) wont play. it does not start playing it stays at 00:00,...
823 Views
0 replies
0 likes
Will I still be able to use Premium until the end of the 3 months, or will it stop immediately? The reason I'm asking is because I'm afraid I will forget to cancel my subscription before the end of the 3 months and I'll get billed 9,99.
Will I still be able to use Premium until the end of the 3 months, or will it stop immediately? The reason I'm asking is because I'm afraid I will forget to cancel my subscription before the end of t...
Spotify Star
253 Views
1 replies
0 likes
Hello all at Spotify. I upgraded to premium through what I thought was my Spotify account, but it sent the receipt to my email not associated with my Spotify. After logging in, it said that 8 was not a premium member, despite being charged. So I upgr...
Hello all at Spotify. I upgraded to premium through what I thought was my Spotify account, but it sent the receipt to my email not associated with my Spotify. After logging in, it said that 8 was not...
Not applicable
251 Views
1 replies
0 likes
Hello, I want to join Premium campain. But when i want to try buy to my bank cart, its giving errors. Before than, my friend bought a Premium. Maybe so, i cant buy Premium. And i tried on phone and laptop. Still i cant buy. Can your help me?
Hello, I want to join Premium campain. But when i want to try buy to my bank cart, its giving errors. Before than, my friend bought a Premium. Maybe so, i cant buy Premium. And i tried on ...
Community Legend
201 Views
1 replies
0 likes
So I have read that I can buy a spotify gift cards in Hong Kong, but I am going back to New Zealand next month so I want to know that will my premium get cut off cuz of different country? And is it possible to gift it to overseas friend to redeem it?
So I have read that I can buy a spotify gift cards in Hong Kong, but I am going back to New Zealand next month so I want to know that will my premium get cut off cuz of different country? And is it p...
Spotify Star
285 Views
1 replies
0 likes
