Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
hi,i was trying to change the country cause i usually use the thailand
one and now change it to australia by accident but i can’t change it
back to thailand i clicked on edit profile but i can’t clicked change
the country
So basically whenever i try to log into my account via gmail i get a
popup telling me that this email isnt linked. so then i change my
password via the email "that isnt linked" and then when i try to link
gmail thru the account page where it show tha...
I bought a premium abonnement but it wont set itself to premium. I
logged out and in 10 times now over the last hour and yet im still "free
user".I am very upset and angry about such a big platform beeing so
incompetent.
I bought a premium abonnement but it wont set itself to premium. I logged out and in 10 times now over the last hour and yet im still "free user". I am very upset and angry about such a big platform...
Hi there, I have had a Spotify account for many years, periodically on
Premium, periodically on free.I recently upgraded to Premium again after
I hadn't used Spotify in a while. I didn't see any of my playlists or
saved albums from the past years, ne...
Hi there, I have had a Spotify account for many years, periodically on Premium, periodically on free. I recently upgraded to Premium again after I hadn't used Spotify in a while. I didn't s...
So my account was originally subscribed to premium normal under a card
based in the UK, but I since then have upgraded to a family account,
using a different card which is based in the country i live in, Hungary.
But for some reason it doesnt let any...
So my account was originally subscribed to premium normal under a card based in the UK, but I since then have upgraded to a family account, using a different card which is based in the country i live...
I've had Spotify for almost two years now, and earlier last year, in
October, there was a problem charging the account, so I switched the
payment method to a different PayPal account. The charges went through,
and I didn't notice any problems until m...
I've had Spotify for almost two years now, and earlier last year, in October, there was a problem charging the account, so I switched the payment method to a different PayPal account. The charges wen...
Hello,I received a free 2 year Spotify Premium membership as part of a
Rogers deal. It has been just over 1 year and now my Premium access is
gone. I log in using my Facebook account. Can anyone help me with this
issue?
Hello, I received a free 2 year Spotify Premium membership as part of a Rogers deal. It has been just over 1 year and now my Premium access is gone. I log in using my Facebook account. Can anyone he...
So i had spotify premium through my SPARK mobile provider, i had to
renew my music pack this morning however since then my spotify premium
has not been here. My account is now a free account again and it keeps
asking me to upgrade to premium again. S...
So i had spotify premium through my SPARK mobile provider, i had to renew my music pack this morning however since then my spotify premium has not been here. My account is now a free account again an...
pague mi supscribcion familiar y sigo teniendo spotify gratis, al pagar
me dijo que hubo un error y que no se iba a hacer ningun cargo pero si
se hizo un cargo 2 veces de la cuenta Familiar de Spotify; e hice todo
lo que te dice la pagina de reinciar...
pague mi supscribcion familiar y sigo teniendo spotify gratis, al pagar me dijo que hubo un error y que no se iba a hacer ningun cargo pero si se hizo un cargo 2 veces de la cuenta Familiar de Spotif...
As soon as I login with my email and password it comes up with LOGIN
FAILED YOU'VE ALREADY CREATED AN ACCOUNT WITH THIS EMAIL ADDRESS.I
understand what it is telling me but i want to login with that email and
password. I get that I have already creat...
As soon as I login with my email and password it comes up with LOGIN FAILED YOU'VE ALREADY CREATED AN ACCOUNT WITH THIS EMAIL ADDRESS. I understand what it is telling me but i want to login with t...
I'm not able to set up my son, he doesn't have an email and the link
doesn't let me send it to his phone? I've only used 1 link for my
husband, and I'm trying to set my son up. The links show that I've
invited 2 people to join but I didn't? I don't k...
I'm not able to set up my son, he doesn't have an email and the link doesn't let me send it to his phone? I've only used 1 link for my husband, and I'm trying to set my son up. The links show that I'...
Trying to follow these steps to move away from facebook credentials,
problem is I can not create a new account with my email since it is
already tied to the account that was using FB.
https://support.spotify.com/us/account_payment_help/account_settin...
Trying to follow these steps to move away from facebook credentials, problem is I can not create a new account with my email since it is already tied to the account that was using FB. &nb...
i have premium through vodafone and this morning could not listen to
music offline, checked spotify and it says i only have free account,
checked vodafone bill and premium payment has been taken???? help please
i have premium through vodafone and this morning could not listen to music offline, checked spotify and it says i only have free account, checked vodafone bill and premium payment has been taken???? ...
Someone was using my account so i changed my password. However, the
problem remained after that i changed my password. Spotify then decided
to shut down my account even for me, instead of looking at where the
account was used, which i asked for. Now ...
Someone was using my account so i changed my password. However, the problem remained after that i changed my password. Spotify then decided to shut down my account even for me, instead of looking at ...
Hi! I want to sign up for premium for students. But I need to know if as
soon as I sign up I get charged. I wont get paid until Feb 1st, so I
wont have money in my account until then and I dont want an overdraft
fee. Should I just wait until I get pa...
Hi! I want to sign up for premium for students. But I need to know if as soon as I sign up I get charged. I wont get paid until Feb 1st, so I wont have money in my account until then and I don...
I live in a shared housing situation, my other house mates had no
problem joking my account, but one it will not allow in, we have tried
our address over and over in every possible way but it won't let her on?
Why? I have two slots free, what's going...
I live in a shared housing situation, my other house mates had no problem joking my account, but one it will not allow in, we have tried our address over and over in every possible way but it won't l...
I've tried adding 4 members to the premium for family but the error note
states unable to join as you've already joined 2 subscription in the
last 12 months but they are for the same family members that was added
on previously to my account. How d I ...
I've tried adding 4 members to the premium for family but the error note states unable to join as you've already joined 2 subscription in the last 12 months but they are for the same family members t...