Premium

[Baidjoes]

Spotify premium account

[Maxim]

Hey @Baidjoes,

Is there anything I can help out with?

If so, can you let me know a little more about what’s happening exactly? I’d love to see what I can suggest.

Thanks 🙂

[Baidjoes]

Well I was offline for about 27 days and then a few days after I went offline again and now it says I'm not premium anymore?

[Maxim]

Hey @Baidjoes,

Hmm. Can you try re-subscribing on https://spotify.com/premium?

[Baidjoes]

That didn't work. 😞

[Maxim]

Are you seeing any error messages?

[Baidjoes]

I'm not seeing any error messages but I'm really annoyed that I'm suddenly not a premium member anymore

[Maxim]

Okay so can you please try re-subscribing on https://spotify.com/premium?

[Baidjoes]

I already tried that

[Maxim]

What happened when you tried it?

[Baidjoes]

It woudl say I'm "free" instead of "premium"

[Maxim]

If you had Premium with a partner or mobile provider, i'd recommend getting in touch with them for further information but if you had Premium with your card, i'd recommend resubscribing one more time and checking if the card meets the following requirements: https://support.spotify.com/us/account_payment_help/managing_payments/i-cannot-activate-the-30-day-f...