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Spotify has taken $10.94 out of my account twice but my spotify is not working. I created a new one a few months ago for free but have never paid on it or set it up to pay. My original spotify has not had a payment withdrawal in 2 months. Which then it took out $12.99 every month. I dont understand why spotify is taking money out but is not working. Please help!!

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1 Reply

Please contact support (1).

 

They usually reply within 1-2 days.
You'll get an automated reply email, on which you need to reply back.

 

(1) https://www.spotify.com/about-us/contact/contact-spotify-support/

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