Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

HELP ASAP

HELP ASAP

Spotify has taken $10.94 out of my account twice but my spotify is not working. I created a new one a few months ago for free but have never paid on it or set it up to pay. My original spotify has not had a payment withdrawal in 2 months. Which then it took out $12.99 every month. I dont understand why spotify is taking money out but is not working. Please help!!

Reply
1 Reply

Please contact support (1).

 

They usually reply within 1-2 days.
You'll get an automated reply email, on which you need to reply back.

 

(1) https://www.spotify.com/about-us/contact/contact-spotify-support/

Suggested posts