HELP!!

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HELP!!

zoelopez
Newbie

I tried subscribing for the student membership, everything went fine but I guess spotify can't find me as a student, 

and now they've taken money out of my account and my account isnt upgraded

anyone know what's going on!?!

1 Reply

kbrooksc
Community Legend

Hi there @zoelopez and welcome to the Spotify Community!

 

Sorry to hear that you're having trouble with your new student account! I recommend reaching out to Spotify Support. They can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form.

If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.



If this solved your issue - Mark it as a solution!
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