HK 4.9 3 months trail

[seet]

I subscribe for my son the hk4.9 3 months trail but got charged for hkd 48.00 for 2 months. How can I stop the charges and get a refund?

[KatesHere]

Hey there @seet and welcome to the community!

That doesn't sound right. Have you paid for another trial from the same payment method? Users eligible for the trial usually mustn't have had Premium in the past (even a trial), unless stated otherwise by the offer.

To cancel your subscription, please follow these instructions.

Hope this was helpful!

K

[seet]

I paid with different credit cards for 2 hkd 4.9 3 months trail for both of my son. How can I stop it now? How can I cancel the hkd 49.00 subscription ?

[KatesHere]

@seet - Hey again!

You can follow the instructions to cancel by clicking on that link in my previous post 🙂

Hope this helped!

K