Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
So basically whenever i try to log into my account via gmail i get a popup telling me that this email isnt linked. so then i change my password via the email "that isnt linked" and then when i try to link gmail thru the account page where it show tha...
Newbie
80352 Views
9 replies
2 likes
Plan Premium Country Canada Device Poco F1 and Desktop Operating System Android Oreo and Windows 10 My Question or Issue Is there a way for me to check on my old wrapped 2017 and 2016 stats?
Newbie
653679 Views
13 replies
4 likes
Hi,I couldn't find it on google so I came here with my question which is, Where can I see all of the devices that are logged in on my account, if atleast there is such a thing because I can't find it.Thanks
Newbie
734088 Views
18 replies
29 likes
My phone has broke so now i must log in on my new phone, except i dont know the email, username, or password:/ how do i get into my account
My phone has broke so now i must log in on my new phone, except i dont know the email, username, or password:/ how do i get into my account
Casual Listener
501 Views
3 replies
0 likes
Hi There! I've known a few people who have subscribed to premium by applying through their mobile account, but under Globe Telcommunication. My postpaid number however is under Smart Communications, but Spotify wouldn't accept it. Can I ask for your ...
Hi There! I've known a few people who have subscribed to premium by applying through their mobile account, but under Globe Telcommunication. My postpaid number however is under Smart Co...
Roadie
285 Views
1 replies
0 likes
I had a premium account and I had no problems playing my music on my player bose soundtouch30. Now I made an upgrade to a family subscription, can not play music in the soundtouch, you are asking me a premium account, family subscription are premium ...
I had a premium account and I had no problems playing my music on my player bose soundtouch30. Now I made an upgrade to a family subscription, can not play music in the soundtouch, you are asking me ...
Newbie
1475 Views
8 replies
0 likes
Hola , necesito saber si tarda en cargar el monto para activar el Premium ya que en Spottify decía que mi tarjeta no habia pasado pero enseguida me llegó la notificacion del cobro del banco . Ayuda Help Please
Hola , necesito saber si tarda en cargar el monto para activar el Premium ya que en Spottify decía que mi tarjeta no habia pasado pero enseguida me llegó la notificacion del cobro del banco . Ayuda H...
Spotify Star
2392 Views
12 replies
1 likes
Been trying and waiting for hours for my pin to be sent to my cellphone number... how come no pin has been sent. Tried it for a couple of times 10 minutes 30 minutes 1 hour 2 hours etc
Been trying and waiting for hours for my pin to be sent to my cellphone number... how come no pin has been sent. Tried it for a couple of times 10 minutes 30 minutes 1 hour 2 hours etc
Roadie
193 Views
1 replies
0 likes
Realice el pago de la suscripción premium y ya que había una promoción de nueve pesos tres meses, Y me sale un error de mi tarjeta de crédito que no podía hacerlo en ese momento pero el cargo si se me hizo y sigo sin ser premiun. Mi usuario es adrian...
Realice el pago de la suscripción premium y ya que había una promoción de nueve pesos tres meses, Y me sale un error de mi tarjeta de crédito que no podía hacerlo en ese momento pero el cargo si se m...
Spotify Star
214 Views
1 replies
0 likes
I have problems logging in to my Spotify account. The username and password is correct but I still get the message that the password or username is incorrect (also when I changed the password) What could be wrong? Are there any who's having the same ...
I have problems logging in to my Spotify account. The username and password is correct but I still get the message that the password or username is incorrect (also when I changed the password) What c...
Casual Listener
341 Views
2 replies
0 likes
Hola, he intentado suscribirme a la oferta de 3 meses por 0,99 y al realizar la suscripción el precio supe a 9,99. ¿Alguien puede decirme porque?
Hola, he intentado suscribirme a la oferta de 3 meses por 0,99 y al realizar la suscripción el precio supe a 9,99. ¿Alguien puede decirme porque?
Spotify Star
357 Views
1 replies
0 likes
I tried the 3 month premium for $0.99. I decided it isn't worth it for me to pay $12.99 per month for the service so 4 days before the renewal date I canceled my subscription via the account settings. It confirmed that my subscription was cancelled. ...
I tried the 3 month premium for $0.99. I decided it isn't worth it for me to pay $12.99 per month for the service so 4 days before the renewal date I canceled my subscription via ...
Roadie
503 Views
4 replies
0 likes
Quisiera que se me regresara mi dinero, se realizo un pago un dia antes, el cual yo pensaba cancelarlo antes del cobro.
Quisiera que se me regresara mi dinero, se realizo un pago un dia antes, el cual yo pensaba cancelarlo antes del cobro.
Newbie
1645 Views
3 replies
4 likes
I have cancelled all accounts. Now I'm trying to subscribe to premium through you and it won't let me! Figures after all the **bleep** I've gone through with you guys! When you HAVE TIME FOR A PAYING CUSTOMER LET ME KNOW, WHAT IS WRONG WITH YOU GUYS?...
I have cancelled all accounts. Now I'm trying to subscribe to premium through you and it won't let me! Figures after all the **bleep** I've gone through with you guys! When you HAVE TIME FOR A PAYING...
Spotify Star
176 Views
1 replies
0 likes
He intentado por las ultimas 3 semanas pagar el servicio premium de spotify y no puedo, cuando le pongo todos los datos de mi tarjeta me dice "Ups, parece que tu tarjeta o proveedor de pago estan teniendo un mal dia, intentalo de nuevo" sin embargo y...
He intentado por las ultimas 3 semanas pagar el servicio premium de spotify y no puedo, cuando le pongo todos los datos de mi tarjeta me dice "Ups, parece que tu tarjeta o proveedor de pago esta...
Casual Listener
5095 Views
24 replies
4 likes
I really want to do the 3 months for 99cents premium upgrade. it says I'm "in eligible" for the deal? why??? please help. 5 days until the offer ends !!!
I really want to do the 3 months for 99cents premium upgrade. it says I'm "in eligible" for the deal? why??? please help. 5 days until the offer ends !!!
Community Legend
626 Views
4 replies
0 likes
So it has been a couple of weeks since i signed up using the 3 month free subscription, but i am still not getting premium. I have read all the blogs..so i have deleted and reinstalled..signed out and back in.. Inhave only ever used in 1 account..but...
So it has been a couple of weeks since i signed up using the 3 month free subscription, but i am still not getting premium. I have read all the blogs..so i have deleted and reinstalled..signed out an...
195 Views
0 replies
0 likes
Hi,My account keeps saying i've entered the wrong password
Hi, My account keeps saying i've entered the wrong password
Newbie
300 Views
3 replies
1 likes
I paid for the $0.99 for 3 months trial, but I don't have access to premium
I paid for the $0.99 for 3 months trial, but I don't have access to premium
163 Views
0 replies
0 likes
I had to reset my phone because it was frozen and I had the spotify app open. I didn't think it would make a difference because I had done it before and nothing happened, but this time it logged me out of spotify and no matter what I do, I can't get ...
I had to reset my phone because it was frozen and I had the spotify app open. I didn't think it would make a difference because I had done it before and nothing happened, but this time it logged me o...
223 Views
0 replies
0 likes
Hola, estoy queriendo empezar a pagar el plan familiar de spotify, pero mi hermana y yo no vivimos en la misma casa, pero sí en el mismo país. Quisiera saber si podríamos utilizar este servicio. Sería Spotify Argentina. Gracias Hi, I want to know if ...
Hola, estoy queriendo empezar a pagar el plan familiar de spotify, pero mi hermana y yo no vivimos en la misma casa, pero sí en el mismo país. Quisiera saber si podríamos utilizar este servicio. Serí...
Newbie
1013 Views
3 replies
2 likes
My account was deactivated due to my debit card expiring, but once I updated the card information, all of my songs in my music library are gone - except for about 5 of the first songs ever saved.. HELP ME PLEASE.
My account was deactivated due to my debit card expiring, but once I updated the card information, all of my songs in my music library are gone - except for about 5 of the first songs ever saved.. HE...
Spotify Star
278 Views
3 replies
0 likes
