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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
553939 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131203 Views
74 replies
12 likes
hi there, Im from Mexico and yesterday I did subscribed my self to family premium, I got the charge and twice in card and I still have the free account, can anyone help me?I have been trying the following things: I already logged off and then logged ...
hi there, Im from Mexico and yesterday I did subscribed my self to family premium, I got the charge and twice in card and I still have the free account, can anyone help me? I have been trying t...
Casual Listener
224 Views
2 replies
0 likes
I sent this in as contact Spotify form... Any ideas/thoughts?"Please help!I was trying to get the $5 student discount on my account, but I kept getting error messages saying that my student information did not work, and that I needed to validate my i...
I sent this in as contact Spotify form... Any ideas/thoughts? "Please help! I was trying to get the $5 student discount on my account, but I kept getting error messages saying that my student...
Not applicable
711 Views
4 replies
0 likes
Hi, I need your help,I paid 10 euro three-month premium spotify but there is a mistake made on my part I did it with the wrong account, I should now switch accounts and put my so my question is this, you can pass the ten euro on My real account? let ...
Hi, I need your help, I paid 10 euro three-month premium spotify but there is a mistake made on my part I did it with the wrong account, I should now switch accounts and put my so my question is thi...
Spotify Star
474 Views
1 replies
0 likes
Created Spotify account via facebook account. But no longer have Facebook. How to change my email address in my spotify account/ settings?? Thnx, best from Amsterdam
Created Spotify account via facebook account. But no longer have Facebook. How to change my email address in my spotify account/ settings?? Thnx, best from Amsterdam
Spotify Star
303 Views
1 replies
0 likes
My wife recently signed up for a a free trial Premium account and I've had a Premium account for a long time. So I had her cancel her Premium account and I upgraded my account to Spotify Family. I invited her to our Spotify Family account and when sh...
My wife recently signed up for a a free trial Premium account and I've had a Premium account for a long time. So I had her cancel her Premium account and I upgraded my account to S...
Casual Listener
5881 Views
14 replies
0 likes
I moved to Canada from The Netherlands. I changed the country to Canada (it's greyed out now), but when I save it still shows "NL". Also my credit card isn't accepted? See attachements.
I moved to Canada from The Netherlands. I changed the country to Canada (it's greyed out now), but when I save it still shows "NL". Also my credit card isn't accepted? See attachements.
Spotify Legend
200 Views
1 replies
0 likes
I have an account with premium that i want to link with facebook but my facebook account is on a diffrint spotify account with only spotify free on it. how do i remove the account with free on it so that i can connect facebook with my premium account...
I have an account with premium that i want to link with facebook but my facebook account is on a diffrint spotify account with only spotify free on it. how do i remove the account with free on it so ...
Spotify Legend
229 Views
1 replies
0 likes
My son asked me if he could take out a 3 month 99p trial for premium. It is funded through my card. So i looked at the purchase screen and i verified the payment. I am now being charged £12.99 per month - BEFORE the trail has even ended. Contacted sp...
My son asked me if he could take out a 3 month 99p trial for premium. It is funded through my card. So i looked at the purchase screen and i verified the payment. I am now being charged £12.99 per mo...
Spotify Star
461 Views
3 replies
0 likes
El día 23 de julio compré una tarjeta de regalo, la pagué en un oxxo y no me ha llegado nada desde entonces, no me ayuda en nada, y sigo sin recibir ninguna tarjeta, sólo me enviaron un correo donde se confirmaba mi compra, pero no se que hacer
El día 23 de julio compré una tarjeta de regalo, la pagué en un oxxo y no me ha llegado nada desde entonces, no me ayuda en nada, y sigo sin recibir ninguna tarjeta, sólo me enviaron un correo donde ...
Spotify Legend
201 Views
1 replies
0 likes
I subscribe for my son the hk4.9 3 months trail but got charged for hkd 48.00 for 2 months. How can I stop the charges and get a refund?
I subscribe for my son the hk4.9 3 months trail but got charged for hkd 48.00 for 2 months. How can I stop the charges and get a refund?
Community Legend
442 Views
3 replies
0 likes
Hello,I have ordered spotify about the mobile phone calculation.When then the SMS came with the PIN I have gone to the news and wanted to look like the PIN is. When I have gone again to the spotify app. The field where I had to write in the PIN was a...
Hello, I have ordered spotify about the mobile phone calculation. When then the SMS came with the PIN I have gone to the news and wanted to look like the PIN is. When I have gone again to the spoti...
Spotify Legend
219 Views
1 replies
0 likes
Here's what we got from you: Spotify logged me out, and I don't remember what email or password I was using, so I can't log back in. I want to stop my credit card from being charged. How do I do that?
Here's what we got from you: Spotify logged me out, and I don't remember what email or password I was using, so I can't log back in. I want to stop my credit card from being charged. How do I do that?
Roadie
309 Views
1 replies
0 likes
Hi, I've been using spotify for some time now and now I want to get Spotify Family, I click on ''Get started'' on the Premium for Family page, it brings me to a billing screen for spotify premium and I have to pay €9.99 (so NOT the spotify family bil...
Hi, I've been using spotify for some time now and now I want to get Spotify Family, I click on ''Get started'' on the Premium for Family page, it brings me to a billing screen for spotify pr...
Roadie
614 Views
7 replies
0 likes
Trying to add a family member who lives with me most of the year, but is away at school in Canada right now. She cant activiate her link for Family. any suggestions?
Trying to add a family member who lives with me most of the year, but is away at school in Canada right now. She cant activiate her link for Family. any suggestions?
Roadie
299 Views
1 replies
0 likes
Hey all.I am wondering whether an artist gets plays for local files and other bought music that is played through Spotify, in the sence of getting paid for the plays. So if there is a 'local file' mark on the number, does the artist get any money fro...
Hey all. I am wondering whether an artist gets plays for local files and other bought music that is played through Spotify, in the sence of getting paid for the plays. So if there is a 'l...
Newbie
2696 Views
5 replies
2 likes
HelloI pay 30€ on my Appstore account. Now i want to Buy the Spotify Premium account.I could'nt find where i can buy, just with paypal, paysafe, EC card... But last time i bought spotify premium i do the same and it work. Need help please??
Hello I pay 30€ on my Appstore account. Now i want to Buy the Spotify Premium account. I could'nt find where i can buy, just with paypal, paysafe, EC card... But last time i bought spotify premium ...
Spotify Star
232 Views
1 replies
0 likes
I don't mind having my account linked with facebook (i created this account for this sole purpose) but I'd love to be able to customize the username, at least once. It would look so much cleaner for me to share my account on facbook if the link wasn'...
I don't mind having my account linked with facebook (i created this account for this sole purpose) but I'd love to be able to customize the username, at least once. It would look so much cleaner for ...
Spotify Star
215 Views
1 replies
0 likes
Hello, its possible to change my account username?I want really to change it
Hello, its possible to change my account username? I want really to change it
Community Legend
1820 Views
1 replies
0 likes
I've been charged 3 times for Spotify and I still do not even have premium service. I already tried logging out and back in as well as uninstalling and reinstalling spotify, but still no premium service. And yet, 3 charges for Spotify have been poste...
I've been charged 3 times for Spotify and I still do not even have premium service. I already tried logging out and back in as well as uninstalling and reinstalling spotify, but still no premium serv...
Newbie
863 Views
10 replies
1 likes
I was trying to subcrib as a student since I go to Miami dade, it didn't register me but it did charge me the 4.99. I went to Spotify to see if I had an account and it would tell me to subcrib. I deleted the app and reinstalled and nothing I'm still ...
I was trying to subcrib as a student since I go to Miami dade, it didn't register me but it did charge me the 4.99. I went to Spotify to see if I had an account and it would tell me to subcrib. I del...
Spotify Star
270 Views
1 replies
0 likes
