Hacked Account

[j0uley]

Hello Spotify-Team,

i have a big problem. I'm using my Spotify Account since July 2014.

I always login via facebook. NOW my account got hacked. That means I can login via facebook but someone changed the E-Mail at my account to "l**********@gmail.com". THIS IS NOT MY E-MAIL.

I try to send you information about this but of course answer goes to hacker: l**********@gmail.com

I try to reset password but of course links goes to hacker: l**********@gmail.com

I try to change E-Mail it tells me my password is wrong (I changed it at facebook, but does still not work).

How can I change my E-Mail back to ... (emails all starred for security) 

Please help.

[Melody]

Hey @j0uley!

Thanks for reaching out on the Community.

This sounds like one for our Support team to help with.

Don't worry, you can reach them one of these ways:

Email: https://www.spotify.com/about-us/contact/contact-spotify-support/

Twitter: https://twitter.com/SpotifyCares (via DM)

Facebook: https://www.facebook.com/SpotifyCares (via Private Message)

They can help more backstage and get you in touch with the right folks.

Many thanks,

/M