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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554023 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131205 Views
74 replies
12 likes
Que esta pasando con la pg de spotify, me cancelaron mi cuenta premium, al momento ce cambiar mi tarjeta para que se cargara el cobro, la paquina me arroja un mensaje que hay problemas con el proveedor de cobro, que intente mas tarde, ya meti 3 tarje...
Que esta pasando con la pg de spotify, me cancelaron mi cuenta premium, al momento ce cambiar mi tarjeta para que se cargara el cobro, la paquina me arroja un mensaje que hay problemas con el proveed...
Roadie
213 Views
1 replies
0 likes
Hi, I was thinking of joining a family plan in the US, but can I use it Canada? I travel for work a lot and I need to use it in both countries, mainly in Canada.
Hi, I was thinking of joining a family plan in the US, but can I use it Canada? I travel for work a lot and I need to use it in both countries, mainly in Canada.
Roadie
331 Views
1 replies
0 likes
Hello,I want to edlete an account with an email I alredy have deleted and it is connected to facebook, I want to log out that facebook and connect it to my new premium account.
Hello, I want to edlete an account with an email I alredy have deleted and it is connected to facebook, I want to log out that facebook and connect it to my new premium account.
Roadie
273 Views
1 replies
0 likes
I paid for premium before December 31st 2015 and your special offer was I would get 3 months free. It appears I just got charged this month for premium. I shouldn't be charged this month.
I paid for premium before December 31st 2015 and your special offer was I would get 3 months free. It appears I just got charged this month for premium. I shouldn't be charged this month.
Newbie
366 Views
2 replies
0 likes
Hello, I currently have a spotify account that is connected to an old facbeook account that I want to delete. I can not disconnect my facebook from the account becuase it was made years ago using my facebok, rather then a email and a user name. I log...
Hello, I currently have a spotify account that is connected to an old facbeook account that I want to delete. I can not disconnect my facebook from the account becuase it was made ...
Regular
612 Views
5 replies
0 likes
Tried logging off on all devices via browser dashboard and changed password but someone still listens on my account!
Tried logging off on all devices via browser dashboard and changed password but someone still listens on my account!
Casual Listener
224 Views
1 replies
0 likes
Hi all,I've recently disovered that my profile appears to be private. While my friends' profiles come up if you do a search for them on Google with their usernames, mine doesn't. My name is pandaeyeze and I've made some of my playlists public, but I ...
Hi all, I've recently disovered that my profile appears to be private. While my friends' profiles come up if you do a search for them on Google with their usernames, mine doesn't. My name is pandaey...
2136 Views
0 replies
0 likes
Come back to sign in on spotify but the only two emails i've used have 0 playlists on the account, the account has probably been inactive for like 4 years but I did buy premium back in the day that spotify was first coming around... More bothered abo...
Come back to sign in on spotify but the only two emails i've used have 0 playlists on the account, the account has probably been inactive for like 4 years but I did buy premium back in the day that s...
Casual Listener
195 Views
1 replies
0 likes
I just payed for the student premium account , and the money has been taken out of my bank account but it still says my account is free and I can't access the premium content. I signed in with Facebook so I didn't get any email either
I just payed for the student premium account , and the money has been taken out of my bank account but it still says my account is free and I can't access the premium content. I signed in with Facebo...
Roadie
262 Views
1 replies
0 likes
I recently subscribed to Spotify when offered a 3 month of Premium for free followed by being charged $9.99 a month after that. It also said I could cancel without penalty within the 3 mos time frame. After 2 weeks I had realized I didn't use it as m...
I recently subscribed to Spotify when offered a 3 month of Premium for free followed by being charged $9.99 a month after that. It also said I could cancel without penalty within the 3 mos time frame...
Casual Listener
1263 Views
4 replies
0 likes
Have tried to create some new accounts for family members. Facebook seems to work but registration using the form gets stuck, the "wheel" is just spinning. Tryied on iOS (iPhonem iPad) , safari, chrome, and with Win10 Chrome (vanilla and incognito). ...
Have tried to create some new accounts for family members. Facebook seems to work but registration using the form gets stuck, the "wheel" is just spinning. Tryied on iOS (iPhonem iPad) , safari, chro...
Casual Listener
1128 Views
2 replies
0 likes
Tengo un problema con mi cuenta, en mi tarjeta de credito donde se hacian los cargos a spotify me hicieron cargos no reconocidos y la reporte y al parecer igualmente toron spotify, y desactivaron mi cuenta eh hablado con el banco pero sigo sin tener ...
Tengo un problema con mi cuenta, en mi tarjeta de credito donde se hacian los cargos a spotify me hicieron cargos no reconocidos y la reporte y al parecer igualmente toron spotify, y desactivaron mi ...
Newbie
1570 Views
2 replies
0 likes
I went to manage my account (premium family) on desktop (Mac -- OS X Sierra -- any browser (tried Chrome, Firefox, Safari) but when visiting the URL https://www.spotify.com/us the CSS is all borked up and the url redirects with a bunch of junk in it:...
I went to manage my account (premium family) on desktop (Mac -- OS X Sierra -- any browser (tried Chrome, Firefox, Safari) but when visiting the URL https://www.spotify.com/us the CSS is al...
Roadie
805 Views
1 replies
0 likes
I am currently in a play-off war with my device and the hackers. He has changed E-Mail and password so anything I try will just be sent to him anyways. I just sent an e-Mail to customer service and they will ofcourse send answer to the e-Mail connect...
I am currently in a play-off war with my device and the hackers. He has changed E-Mail and password so anything I try will just be sent to him anyways. I just sent an e-Mail to customer service and t...
Music Fan
665 Views
4 replies
2 likes
Spotify have been sending me offers about 3 months for 0.99 and when I bought it they charged me full price 9.99. Can somebody tell me how I can reach them to get refund. Thats called a scam!
Spotify have been sending me offers about 3 months for 0.99 and when I bought it they charged me full price 9.99. Can somebody tell me how I can reach them to get refund. Thats called a scam! ...
Newbie
633 Views
2 replies
0 likes
I don't know if it has to do with a new iPhone synchronization, but all my years longs elections are gone. I'm really desperate! Não sei se tem a ver com a sincronização de um novo iPhone que comprei, mas todas as minhas seleções de anos desparecerea...
I don't know if it has to do with a new iPhone synchronization, but all my years longs elections are gone. I'm really desperate! Não sei se tem a ver com a sincronização de um novo iPhone qu...
Spotify Star
494 Views
6 replies
0 likes
Hi,I have 2 spotify accounts, one with my facebook and one with my email address. I bought my premium upgrade with the facebook account, but my full playlist is on the other account - and it wont let me change the subscription from one account to the...
Hi, I have 2 spotify accounts, one with my facebook and one with my email address. I bought my premium upgrade with the facebook account, but my full playlist is on the other account - and it wont l...
Spotify Star
221 Views
1 replies
0 likes
I am on Premium 30-day trial based in UK but in Spain and cannot access Spotify... doesn't seem to recognise I have a Premium account... can't change country in account settings either,
I am on Premium 30-day trial based in UK but in Spain and cannot access Spotify... doesn't seem to recognise I have a Premium account... can't change country in account settings either,
198 Views
0 replies
0 likes
How do I reach customerservice of Spotify?my daughter had created an account with a wrong email address, and she paid for premium, and the email sent to her cannot reach her now! How to change an email Address?How to ask for a refund?and why did she ...
How do I reach customerservice of Spotify? my daughter had created an account with a wrong email address, and she paid for premium, and the email sent to her cannot reach her now! How to ch...
Newbie
629 Views
2 replies
0 likes
I have paid for the Premium Spotify for the past few years. But when I logged onto my account the other day the screen showed "Upgrade", in the corner and im back to the basic free Spotify again?? I've checked my receipts on the Bills and accounts se...
I have paid for the Premium Spotify for the past few years. But when I logged onto my account the other day the screen showed "Upgrade", in the corner and im back to the basic free Spotify again?? I'...
Newbie
583 Views
5 replies
0 likes
