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I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Regular
554043 Views
991 replies
116 likes
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
Casual Listener
131210 Views
74 replies
12 likes
I experience problems removing one of the family members in my family account. The "remove" button will show no reaction.
I experience problems removing one of the family members in my family account. The "remove" button will show no reaction.
Roadie
565 Views
3 replies
0 likes
I want to register to spotify but I'm on a vacation in the USA... I can't chosse my country Hungary on the registration form only USA appear there as an option. What to do? How can I register If I'm not at home (being abroad for 3! weeks)
I want to register to spotify but I'm on a vacation in the USA... I can't chosse my country Hungary on the registration form only USA appear there as an option. What to do? How can I register If I'm ...
Newbie
411 Views
2 replies
0 likes
You should really have a way to contact and talk to an actual person. It is very frustrating that I have my play lists to listen to on my computer but on my phone every time I log out I have to go back and individually redownload each play list or so...
You should really have a way to contact and talk to an actual person. It is very frustrating that I have my play lists to listen to on my computer but on my phone every time I log...
Newbie
540 Views
3 replies
1 likes
Is there any way to see when I first created my Spotify account? I've been a member of this amazing company since maybe 2008 or 2009 if I remember correctly, it would just be fun to see exactly when I first joined. I checked receipts of Premium payme...
Is there any way to see when I first created my Spotify account? I've been a member of this amazing company since maybe 2008 or 2009 if I remember correctly, it would just be fun to see exactly when ...
Casual Listener
17535 Views
2 replies
2 likes
Hello - I changed I Phone yesterday and cannot log in on my new phone , only on the internet. I get the notification that I can only use spotify abroad for 14 days. All my settings are set to my current country, and I have not been travelling recentl...
Hello - I changed I Phone yesterday and cannot log in on my new phone , only on the internet. I get the notification that I can only use spotify abroad for 14 days. All my settings are set to my curr...
Roadie
534 Views
5 replies
0 likes
Somehow my company business credit card has been charged 9.99 per month but no one in the business or my family remembers entering the cc#. How can I find out if the charges I see on my bank statement are legit from Spotify or if it is a fraudulent c...
Somehow my company business credit card has been charged 9.99 per month but no one in the business or my family remembers entering the cc#. How can I find out if the charges I see on my bank statemen...
Casual Listener
218 Views
1 replies
0 likes
Tive que alterar o cartão de crédito para realizar o pagamento do plano familiar. Para a minha surpresa eu fui cobrado no valor de R$ 10,00. No meu entendimento deveria ser cobrado o valor de R$ 22,35 apenas no dia do vencimento que seria no dia 10/1...
Tive que alterar o cartão de crédito para realizar o pagamento do plano familiar. Para a minha surpresa eu fui cobrado no valor de R$ 10,00. No meu entendimento deveria ser cobrado o valor de R$ 22,3...
Regular
384 Views
1 replies
0 likes
How can I delete my account to use my mail again
How can I delete my account to use my mail again
Community Legend
277 Views
1 replies
0 likes
Hi there, i'm producing some music and it would be a plus - even if i'm not a Top-1000-Start - to enrich my appearance on Spotify and to get some more insight.Spotify opened the Artist program - at least this is whats written.However i've submitted t...
Hi there, i'm producing some music and it would be a plus - even if i'm not a Top-1000-Start - to enrich my appearance on Spotify and to get some more insight. Spotify opened the Artist p...
Spotify Star
373 Views
4 replies
0 likes
Hi, I no longer remember my password because I always just log in with Facebook, but now it seems like someone else is using my account and has changed the account email. So I can't change the email because I don't know my password, I can't make a ne...
Hi, I no longer remember my password because I always just log in with Facebook, but now it seems like someone else is using my account and has changed the account email. So I can't change t...
Roadie
393 Views
4 replies
0 likes
Hello, The email address and password associated with my account have been changed (I didnt change them) I'm unable to log in and am only able to make this post as I am still logged in on the spotify desktop app Attachted is the email that I have bee...
Hello, The email address and password associated with my account have been changed (I didnt change them) I'm unable to log in and am only able to make this post as I am still logged in on t...
Spotify
551 Views
1 replies
0 likes
Hello Spotify-Team, i have a big problem. I'm using my Spotify Account since July 2014. I always login via facebook. NOW my account got hacked. That means I can login via facebook but someone changed the E-Mail at my account to "l**********@gmail.com...
Hello Spotify-Team, i have a big problem. I'm using my Spotify Account since July 2014. I always login via facebook. NOW my account got hacked. That means I can login via facebo...
Spotify
253 Views
1 replies
0 likes
hola, llevo desde ayer intentando entrar tanto en el android como el portatil, y no hay manera, me da un error 3. he intentado varias veces restableces la contraseña pero no me llega el mensage al correo para esa opción. ¿qué puedo hacer? por favor c...
hola, llevo desde ayer intentando entrar tanto en el android como el portatil, y no hay manera, me da un error 3. he intentado varias veces restableces la contraseña pero no me llega el me...
Newbie
2644 Views
2 replies
0 likes
Hi, I submitted my Artist accoun to be verified a couple weeks ago and never got a response or any e-mails at all, can somebody help me?
Hi, I submitted my Artist accoun to be verified a couple weeks ago and never got a response or any e-mails at all, can somebody help me?
Spotify Star
245 Views
1 replies
1 likes
HeySomeone hijacked my account while at work. My workplace offers free wifi to connect to, so I suppose someone in the hotel decided to change my password. They noticed I noticed and removed all my playlists. While I managed to save the account, I co...
Hey Someone hijacked my account while at work. My workplace offers free wifi to connect to, so I suppose someone in the hotel decided to change my password. They noticed I noticed and removed all ...
Music Fan
635 Views
4 replies
0 likes
Hi, I have received three emails saying that I changed my premium subscription and twice my email. I did not requested or authorized these changes. I have sent an email to account-details-changed@spotify.com but so far I did not receive any informati...
Hi, I have received three emails saying that I changed my premium subscription and twice my email. I did not requested or authorized these changes. I have sent an email to account-details-c...
Casual Listener
217 Views
1 replies
0 likes
Pague 2 veces, me llegó la notificación mi celular del cargo a mi tarjeta de crédito se hizo el cargo de la promoción de 9 pesos o lo que sea. Ya reinstale spotify, ya revisé y no tengo otras cuentas asociadas y ni así. Entonces todo es un engaño? Un...
Pague 2 veces, me llegó la notificación mi celular del cargo a mi tarjeta de crédito se hizo el cargo de la promoción de 9 pesos o lo que sea. Ya reinstale spotify, ya revisé y no tengo otras cuentas...
Newbie
484 Views
5 replies
2 likes
Hola no puedo ingresar a mi cuenta me indica que no esta activa pero no puedo ingresar ni en la pagina ni en la app marca error 3 y es con la unica cuenta que tengo.
Hola no puedo ingresar a mi cuenta me indica que no esta activa pero no puedo ingresar ni en la pagina ni en la app marca error 3 y es con la unica cuenta que tengo.
Roadie
203 Views
1 replies
0 likes
Que esta pasando con la pg de spotify, me cancelaron mi cuenta premium, al momento ce cambiar mi tarjeta para que se cargara el cobro, la paquina me arroja un mensaje que hay problemas con el proveedor de cobro, que intente mas tarde, ya meti 3 tarje...
Que esta pasando con la pg de spotify, me cancelaron mi cuenta premium, al momento ce cambiar mi tarjeta para que se cargara el cobro, la paquina me arroja un mensaje que hay problemas con el proveed...
Roadie
213 Views
1 replies
0 likes
