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Account Hacked: Password and Email changed

Account Hacked: Password and Email changed

Hello, 

The email address and password associated with my account have been changed (I didnt change them)

I'm unable to log in and am only able to make this post as I am still logged in on the spotify desktop app

Attachted is the email that I have been sent

I really need this problem fixed ASAP

(Image removed for security reasons)

Reply
1 Reply

Hey there, @shadowradon

 

Thanks for reaching out on the Community. We're sorry to hear this!

 

This sounds like one for our Support team to help you out with.

Don't worry, you can reach them one of these ways:

 

Email: https://www.spotify.com/about-us/contact/contact-spotify-support/

Twitter: https://twitter.com/SpotifyCares (via DM)

Facebook: https://www.facebook.com/SpotifyCares (via Private Message)

 

They can help more backstage, and get you in touch with the right folks.

 

Many thanks, and let us know if there are any other questions.

/M

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