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How do I add my family members on Sprint Spotify

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How do I add my family members on Sprint Spotify

I have a premium account through Sprint but am having trouble getting redemption codes for family members premium Spotify
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Hmm...Generally you need to send this through Sprint's team as they manage the relationship, but you are always welcome to reach out to Spotify support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form


Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email.

Cheers!



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Marked as solution

Hmm...Generally you need to send this through Sprint's team as they manage the relationship, but you are always welcome to reach out to Spotify support. They can be reached through their Twitter Page @SpotifyCares or through the online contact form


Make sure to check your inbox and junk folder for an email from Spotify. Once you get it, make sure to reply back right away, even if it says it's from a "no-reply" email.

Cheers!



If this solved your issue - Mark it as a solution!
Twitter | LinkedIn | Instagram
What's a Spotify Rock Star, and how do I become one?


sprint has been redirecting me to spotify. they no longer offer spotify support.

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