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How to stop payment

How to stop payment

How do i cancel Spotify i have followed every thing on the app but they just keep take money out of my account. I'm in need of how to make contact with spotify my next step is with the bank and department of far trading. Then the news I'm so angry i have cancelled 3 time but they keep taking my money
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3 Replies

Hey @Jamiekirup,

 

You can cancel your subscription on https://www.spotify.com/account/subscription/ - Let me know how that goes!

MaximSpotify Star
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When I click the link above it just asks me to join Spotify premium I'm over this I want it gone and my money back asap

If it's asking you to join premium, it means either you're logged in to a free account or you've already canceled your subscription (but premium's still active).

For refunds, you can email them - https://support.spotify.com/contact-spotify-support/

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