I PURCHASED FOR THE PREMIUM BUT IM STILL HAVE FREE ACCOUNT

[alejandraurqui1]

Hello, 

The last friday i purchased the premim but im still have free account. 

I already follow all the instruction that people mention in the forum but it didnt work at all. 

I used the safety pay method of payment directly in the bank. 

Im looking forward for your answer. 

Alejandra Urquijo 

[Jacob]

Welcome to the Spotify Community!

Have you tried all of the steps on Spotify's troubleshooting guide for this issue? If you have and they didn't help, let me know and I can try to help further.