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I can't change my e-mail

I can't change my e-mail

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Hey there!

 

A few weeks ago  already tried to change my e-mail but it was used because of my other old account, so I deleted this old account and waited for quite a while. Nevertheless, it won't work. At first I got the message that the password is wrong but now there's just a message that says there is a problem which I don't understand and it also says to try later again. I really want to change my e-mail but after all this time I still have no clue what to do next. I would appreciate an answer to that 😄

 

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1 Reply

Hi there @_0eo-pjpyhu7h,

thanks for reaching out !

 

I would recommend following the steps provided here to change your email address. 

Make sure to read the information carefully to make sure your account's email is indeed changeable. 

 

However, if you're still experiencing issues with your old account's email, I recommend you contact support using this "About Us" page.

 

Hope this'll help.

Let me know if there's anything else I can assist you with 🙂

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