I can't change password or email

[user-removed]

I have a premium account and I log in via Facebook

today I received an email that someone in Russia accessed my account, so I want to change my password, but as I access it on facebook I don't have a registered address

when I try to put an email in the settings, the Spotify website won't let me, this option is locked

How do I update my data and then change my password?

Even to access here I had to create another free account, put the email and be able to ask the question

[Mario]

Hey @user-removed,

Thanks for reaching out about this here in the Community. 

If you have an email address associated with your Facebook, it'd be great for you to create a Spotify password so you can log in with your email address to access the app. To do so:

1. In our password reset form, enter the email address on your Facebook.
2. Check your inbox for an email from us to reset your password.

If this doesn't work, take a look at the steps suggested here.

It'd also be great if you'd immediately change the password and double-check the security settings for any service associated with your account, including Facebook.

Hope you'll find this useful. Let us know how you get on!

[Murilocarmello]

sorry, but this didin´t solve my problem
I don't have an email linked to my Spotify account, I can't reset my password and I can't edit my profile to register an email

my facebook has a registered email, but spotify is not looking for this information

see the attached photo that I'm blocked to edit an email or other information

[Elena]

Thanks for clarifying this @Murilocarmello!

When you create your account via Facebook, it's not possible to change the registered info from your end.

It looks like Spotify is not able to reach the email address registered on your Facebook because of your security settings.

No worries, you can take a look at this page to see what you can do to solve this. 

Keep us posted on how it goes.