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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Not applicable
  • 333659 Views
  • 890 replies
  • 105 likes
  • Account
  • 333659 Views
  • 890 replies
  • 105 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1147485 Views
  • 119 replies
  • 110 likes
  • Account
  • 1147485 Views
  • 119 replies
  • 110 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 85894 Views
  • 68 replies
  • 9 likes
  • Account
    Login
    Premium
  • 85894 Views
  • 68 replies
  • 9 likes

Solved!! Change my Spotify username

PlanPremiumCountryPortugalDeviceHuawei P9 liteOperating System(iOS 10, Android Oreo, Windows 10,etc.) What can I do (or Spotify) to change my username

  • Casual Listener
  • Plan Premium Country Portugal Device Huawei P9 lite Operating System (iOS 10, Android Oreo, Windows 10,etc.)   What can I do (or Spotify) to change my username  
  • Emilia_8
  • Community Legend
  • 1872 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 1872 Views
  • 2 replies
  • 0 likes

Double billing

Hi there , like many others I discovered that I have been double billed for a very long time, at least a year! And like others on here I find it incredibly frustrating how complicated it is to get hold of someone and get my money back. INstead of a s...

  • Casual Listener
  • Hi there , like many others I discovered that I have been double billed for a very long time, at least a year! And like others on here I find it incredibly frustrating how complicated it is to get ho...
  • itskacemusic
  • Regular
  • 870 Views
  • 4 replies
  • 0 likes
  • Account
  • 870 Views
  • 4 replies
  • 0 likes

Solved!! Username Spotify does not stay permanently

I have connect my FB with Spotify for a new username. But after logg off on any devices and logg back after a hour on the spotify app, my username turned back in the old name. I still can't figure it out why this still happen. Any ideas or solution f...

  • Casual Listener
  • I have connect my FB with Spotify for a new username. But after logg off on any devices and logg back after a hour on the spotify app, my username turned back in the old name. I still can't figure it...
  • Luan
  • Spotify Star
  • 1420 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 1420 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution wrong country detected

So, I live in Germany, my IP is German and is detected as Hamburg, my languages are German, my Spotify profile is selected to Germany... and still I can't log in because Spotify thinks i'm somewhere else. I have no problem changing my country to that...

  • Casual Listener
  • So, I live in Germany, my IP is German and is detected as Hamburg, my languages are German, my Spotify profile is selected to Germany...     and still I can't log in because Spotify ...
  • Maurise
  • Casual Listener
  • 2000 Views
  • 5 replies
  • 0 likes
  • 2000 Views
  • 5 replies
  • 0 likes

No option to add profile photo

PlanPremium FamilyCountryPhilippinesDeviceWindows 10 PCOperating SystemWindows 10 (PC) My Question or IssueI've been searching through the net, including the help docs of Spotify, for tutorials on how to upload a profile photo to my account. Every ar...

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  • Casual Listener
  • Plan Premium Family Country Philippines Device Windows 10 PC Operating System Windows 10 (PC)   My Question or Issue I've been searching through the net, including the help docs of S...
  • Emilia_8
  • Community Legend
  • 1159 Views
  • 4 replies
  • 0 likes
  • Account
    Premium
  • 1159 Views
  • 4 replies
  • 0 likes

How do I change my account profile picture (NOT artist profile pic). There's no "Change" on hover

Please see attached screenshots to support my description of the problem I'm about to describe: I manage 1x verified artist, Spectoral, on Spotify. I am logged into my User Account and wish to change the profile picture of my User Account, not my Art...

  • Regular
  • Please see attached screenshots to support my description of the problem I'm about to describe:   I manage 1x verified artist, Spectoral, on Spotify. I am logged into my User Account and wish ...
  • JDS1204
  • Casual Listener
  • 1838 Views
  • 2 replies
  • 0 likes
  • Account
  • 1838 Views
  • 2 replies
  • 0 likes

Superuser Contribution Friend logged onto Spotify on MY phone with HER Facebook and now I can't ever logon with my Facebook

My friend logged onto her Spotify through Facebook on my phone and now I can't logout. I have even reset my entire iPhone and it still remembered her Facebook. Can someone please help me figure out how to logout of her account??

  • Casual Listener
  • My friend logged onto her Spotify through Facebook on my phone and now I can't logout. I have even reset my entire iPhone and it still remembered her Facebook. Can someone please help me figure out h...
  • Katerina
  • Spotify Legend
  • 669 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Other
  • 669 Views
  • 2 replies
  • 0 likes

cant link facebook properly with spotify

had this problem some time ago. Didnt use spotify for a while but planning on getting premium. Still have this problem (post with 2 replies): https://community.spotify.com/t5/Accounts/Can-t-see-facebook-friends/m-p/4795489/highlight/true#M1519726

  • Casual Listener
  • had this problem some time ago.  Didnt use spotify for a while but planning on getting premium.   Still have this problem (post with 2 replies):   https://community.spotify.com/t5/...
  • Luan
  • Spotify Star
  • 774 Views
  • 1 replies
  • 0 likes
  • Account
  • 774 Views
  • 1 replies
  • 0 likes

Solved!! Can I create a new account and still get the 3 months free?

I recently signed up for a premium subscription with 3 months free to evaluate. Nothing on the signup page indicated that values I entered could not be changed. I understand that I was assigned a cryptic username that can't be changed, and this is ok...

  • Casual Listener
  • I recently signed up for a premium subscription with 3 months free to evaluate.  Nothing on the signup page indicated that values I entered could not be changed.  I understand that I was as...
  • Luan
  • Spotify Star
  • 23064 Views
  • 3 replies
  • 0 likes
  • Account
  • 23064 Views
  • 3 replies
  • 0 likes

Gift code card

PlanFreeCountryFrance My Question or IssueHello, my gift card code is damaged, so i dont know how to have issues with it, i contacted the support but no responses yet, i hope to use that card How i can have it ?Thank you for answering

  • Casual Listener
  • Plan Free Country France     My Question or Issue Hello, my gift card code is damaged, so i dont know how to have issues with it, i contacted the support but no responses yet, i hope...
  • Billy-J
  • Spotify Star
  • 889 Views
  • 1 replies
  • 0 likes
  • Premium
    Subscription
  • 889 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see facebook friends

PlanFreeCountryBelgiumDevicepcOperating Systemwindows 10 My Question or IssueMy account is connected to Facebook, i reconnected it several times already. When i try to watch my facebook friends activity it says"unfortunately we could not load friends...

  • Casual Listener
  • Plan Free Country Belgium Device pc Operating System windows 10   My Question or Issue My account is connected to Facebook, i reconnected it several times already. When i try to watch ...
  • Katerina
  • Spotify Legend
  • 1987 Views
  • 5 replies
  • 1 likes
  • Account
  • 1987 Views
  • 5 replies
  • 1 likes

Someone is using my account

PlanPremiumCountryBulgariaDeviceSamsung Galaxy S10+Operating SystemAndroidMy Question or Issue: So, someone keeps using my account. How do i notice? Because while i am in the middle of a Metallica song it switches to Mexican music. Then i switch back...

  • Visitor
  • Plan Premium Country Bulgaria Device Samsung Galaxy S10+ Operating System Android My Question or Issue:   So, someone keeps using my account. How do i notice? Because while i am in the...
  • Jᴀᴄᴋ
  • Roadie
  • 1686 Views
  • 2 replies
  • 0 likes
  • Account
    Login
    Premium
    Security
  • 1686 Views
  • 2 replies
  • 0 likes

Cant login to Android app

PlanFreeCountryBrazilDeviceMoto X4Operating SystemAndroid 9 For some reaso, my Spotify app logged out. When I tried to log in, it says that the password or the user are wrong and the recovery link is expaired. I tried to reinstall, I chacked the coun...

  • Regular
  • Plan Free Country Brazil Device Moto X4 Operating System Android 9   For some reaso, my Spotify app logged out. When I tried to log in, it says that the password or the user are wrong a...
  • Luan
  • Spotify Star
  • 3195 Views
  • 7 replies
  • 0 likes
  • Account
    Login
  • 3195 Views
  • 7 replies
  • 0 likes

Being charged for spotify, but unknown login credentials?

Hello all!So, on my credit card statement I am being charged by spotify. I've never used the account. Tried to use the "forgot login" method, inputting ALL of my emails that have ever existed, none are coming back with an account. How do I find out w...

  • Newbie
  • Hello all! So, on my credit card statement I am being charged by spotify. I've never used the account. Tried to use the "forgot login" method, inputting ALL of my emails that have ever existed, none...
  • osornios
  • Spotify Star
  • 1174 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Subscription
  • 1174 Views
  • 1 replies
  • 0 likes

My Facebook was hacked and my spotify name got changed. How do I change it back?

My Facebook was hacked and my spotify name got changed. How do I change it back? I got back into my facebook and have solved that problem, but my spotify name was never changed back to my name. Thanks for the help!

  • Newbie
  • My Facebook was hacked and my spotify name got changed.  How do I change it back?   I got back into my facebook and have solved that problem, but my spotify name was never changed back to...
  • osornios
  • Spotify Star
  • 898 Views
  • 1 replies
  • 0 likes
  • 898 Views
  • 1 replies
  • 0 likes

No puedo escucar muscia

tengo un problema, al darle play a una cancion no me la carga, me manda un error en consola, ademas se quedo la ultima cancion que repoduci, tambine al darle next o previous sale el mismo error, y al cargar spotify aparece un error.Estos son los erro...

  • Newbie
  • tengo un problema, al darle play a una cancion no me la carga, me manda un error en consola, ademas se quedo la ultima cancion que repoduci, tambine al darle next o previous sale el mismo error, y al...
  • osornios
  • Spotify Star
  • 951 Views
  • 1 replies
  • 0 likes
  • 951 Views
  • 1 replies
  • 0 likes

Cuenta dada de baja vinculada a Facebook

Buen dia! Genere una cuenta Spotify, la cuenta clave de mi cuenta de Facebook, la ultima cuenta de Spotify, la cuenta de menos y otra que usa mi cuenta y mi cuenta de Facebook esta cuenta nueva de Spotify pero me indica que ya se usa en otra cuenta ,...

  • Newbie
  • Buen dia!  Genere una cuenta Spotify, la cuenta clave de mi cuenta de Facebook, la ultima cuenta de Spotify, la cuenta de menos y otra que usa mi cuenta y mi cuenta de Facebook esta cuenta ...
  • osornios
  • Spotify Star
  • 928 Views
  • 1 replies
  • 0 likes
  • 928 Views
  • 1 replies
  • 0 likes

Doble Cobro

Hola. El dia de hoy pase de Free a Family pero me realizaron doble cobro. Quiero saber porque y en caso de haber un error buscar mi reembolso.

  • Newbie
  • Hola. El dia de hoy pase de Free a Family pero me realizaron doble cobro. Quiero saber porque y en caso de haber un error buscar mi reembolso.
  • osornios
  • Spotify Star
  • 800 Views
  • 1 replies
  • 0 likes
  • 800 Views
  • 1 replies
  • 0 likes

Reintentar pago

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueComo puedo hacer que vuelvan a intentar pasar el pago de la suscripción de mi tarjeta? antes ...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Como pu...
  • osornios
  • Spotify Star
  • 5264 Views
  • 1 replies
  • 0 likes
  • Account
  • 5264 Views
  • 1 replies
  • 0 likes

My Spotify switches music by itself

wth this hs persisted MONTHS now. As soon as I play music the app switches to “listen on the web” and then a TOTALLY strange Music that I would NEVER listen to comes on. Like my account is hacked or something. As a result my music history is complete...

  • Newbie
  • wth this hs persisted MONTHS now. As soon as I play music the app switches to “listen on the web” and then a TOTALLY strange Music that I would NEVER listen to comes on. Like my account is hacked or ...
  • Jose_M
  • Spotify Star
  • 886 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 886 Views
  • 1 replies
  • 0 likes