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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • añgié
  • Music Fan
  • 199409 Views
  • 721 replies
  • 66 likes
  • Account
  • 199409 Views
  • 721 replies
  • 66 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1102617 Views
  • 118 replies
  • 106 likes
  • Account
  • 1102617 Views
  • 118 replies
  • 106 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Alex
  • Moderator
  • 55345 Views
  • 61 replies
  • 8 likes
  • Account
    Login
    Premium
  • 55345 Views
  • 61 replies
  • 8 likes

Superuser Contribution Problém s účtem a ověření studenta

country- Czech RepublicMy first question... Is there anyone who speak Czech?? DeviceiPhone 7Operating System(iOS 12 My Question or Issue

  • Visitor
  • country- Czech Republic My first question... Is there anyone who speak Czech??   Device iPhone 7 Operating System (iOS 12   My Question or Issue  
  • Jemi
  • Spotify Legend
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
  • 235 Views
  • 1 replies
  • 0 likes

changed my email account

PlanPremiumCountryBrazil Device(pc and smartphone)Operating System(android , Windows 10,) My Question or Issue*this is a new account i made just for use the communitySomeone changed my email account without my permission, now i cant login to my regul...

  • Visitor
  •   Plan Premium Country Brazil   Device (pc and smartphone) Operating System (android , Windows 10,)   My Question or Issue *this is a new account i made just for use the co...
  • OneByBoo
  • Community Legend
  • 254 Views
  • 1 replies
  • 0 likes
  • Login
    Security
  • 254 Views
  • 1 replies
  • 0 likes

Login issue

PlanFreeUnited States DeviceGalaxyGalax 8Operating SystemAndroid Oreo Screenshots say it all.

  • Regular
  • Plan Free United States     Device GalaxyGalax 8 Operating System Android Oreo   Screenshots say it all.  
  • Veritasaequita
  • Regular
  • 552 Views
  • 11 replies
  • 0 likes
  • Account
    Login
  • 552 Views
  • 11 replies
  • 0 likes

Can't log in, my account doesn't exist

PremiumCountryGermanyDeviceSamsung A5 2016 / PcOperating SystemAndroid / Windows My Question or IssueDeleted my Facebook. Now Spotify won't work, can't log in on my Phone or my Laptop and recovery e-mails keep gettin' "send" but nothing arrives. Can'...

  • Casual Listener
  • Premium Country Germany Device Samsung A5 2016 / Pc Operating System Android / Windows   My Question or Issue Deleted my Facebook. Now Spotify won't work, can't log in on my Phone or my...
  • ImpulsOne
  • Casual Listener
  • 334 Views
  • 3 replies
  • 1 likes
  • Account
    Login
    Premium
    Subscription
  • 334 Views
  • 3 replies
  • 1 likes

Cannot update country

Hi,When I try to update my country it won't let me - it only shows UK as an option in the DropDown and I need US.Thanks,Stu

  • Casual Listener
  • Hi, When I try to update my country it won't let me - it only shows UK as an option in the DropDown and I need US. Thanks, Stu  
  • youngjoseph1996
  • Roadie
  • 198 Views
  • 4 replies
  • 1 likes
  • Account
  • 198 Views
  • 4 replies
  • 1 likes

Keeps logging me out

I'm on a Galaxy S5, premium user. Every time my phone dies or I shut it off, I get logged out of Spotify and all my music is no longer downloaded. So I have to turn on my data and download my music again. It's happening every time my phone dies and i...

  • Visitor
  • I'm on a Galaxy S5,  premium user. Every time my phone dies or I shut it off, I get logged out of Spotify and all my music is no longer downloaded. So I have to turn on  my data and  d...
  • Jollof
  • Composer
  • 152 Views
  • 1 replies
  • 0 likes
  • Login
  • 152 Views
  • 1 replies
  • 0 likes

Does anyone else hate the new update?

PlanPremiumCountryNew ZealandDeviceSamsungOperating SystemAndroid I am devastated that when creating a new Spotify and getting my info transferred, my app automatically updated to a new version. I've contacted customer support and there's no way to g...

  • Newbie
  •   Plan Premium Country New Zealand Device Samsung Operating System Android   I am devastated that when creating a new Spotify and getting my info transferred, my app automatically...
  • Impissedoff1234
  • Visitor
  • 615 Views
  • 2 replies
  • 4 likes
  • Account
  • 615 Views
  • 2 replies
  • 4 likes

Solved!! Picture on Profile

This forum used a picture of some other person (colored, glasses, half of head) for me! I cannot find a way to get rid of this! I don´t want to have any picture and SURE not the pictures of some other person! How to do that? And you should this fix b...

  • Regular
  • This forum used a picture of some other person (colored, glasses, half of head) for me!   I cannot find a way to get rid of this!   I don´t want to have any picture and SURE not the pic...
  • spot666
  • Regular
  • 191 Views
  • 3 replies
  • 0 likes
  • Account
  • 191 Views
  • 3 replies
  • 0 likes

my spotify don't work

PlanFreeCountryItalyDevicePcOperating SystemWindows 7 ultimate My Question or IssueIf I play a song in my account,this didn't start,and my favourite song with the playlist are gone,if I try to recover playlist from the spotify site,I can't see it any...

  • Newbie
  •   Plan Free Country Italy Device Pc Operating System Windows 7 ultimate   My Question or Issue If I play a song in my account,this didn't start,and my favourite song with the pla...
  • TYZ_Momoy
  • Regular
  • 189 Views
  • 2 replies
  • 1 likes
  • Account
  • 189 Views
  • 2 replies
  • 1 likes

Solved!! Cannot login on PC or iPhone 7

PlanFreeCountryUSADeviceiPhone 7+, PCOperating SystemiOS, WindowsMy Question or IssueOn PC: Signed up with Spotify with Facebook, but getting Facebook error page when I try to sign in again. Tryied signing in with my email address associated with Fac...

  • Casual Listener
  • Plan Free Country USA Device iPhone 7+, PC Operating System iOS, Windows My Question or Issue On PC: Signed up with Spotify with Facebook, but getting Facebook error page when I try to sign ...
  • Billy-J
  • Spotify Star
  • 292 Views
  • 3 replies
  • 0 likes
  • Account
    Free
    Login
  • 292 Views
  • 3 replies
  • 0 likes

Solved!! can't log in

hi, im on my mac and i have a premium account. i accidentally logged out of it, and because i made the account in grade 5 with an email i no longer have access to, i can't get in. i don't remember my password, not really sure how i logged in on this ...

  • Visitor
  • hi, im on my mac and i have a premium account. i accidentally logged out of it, and because i made the account in grade 5 with an email i no longer have access to, i can't get in. i don't remember my...
  • OneByBoo
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • Account
    Security
  • 187 Views
  • 1 replies
  • 0 likes

Solved!! Why do I pay more, than I had to?

PlanPremium CountrySwitzerland My Question or IssueI pay CHF 16.00 per month for my spotify Premium, but now I saw, that I just had to pay CHF 12.95 per month. Does anybody know, why my invoice is higher, than it should be?

  • Casual Listener
  • Plan Premium   Country Switzerland   My Question or Issue I pay CHF 16.00 per month for my spotify Premium, but now I saw, that I just had to pay CHF 12.95 per month. Does anybody k...
  • jasmine2711
  • Casual Listener
  • 279 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 279 Views
  • 2 replies
  • 0 likes

reset account

I recently changed to a family account. Spotify keeps on making suggestions based on the listerning of my 10 and 15 year old daughters. Wayback to 2017. Why am I not able to reset my account and start on zero. It's my account. I'm paying for it and S...

  • Visitor
  • I recently changed to a family account. Spotify keeps on making suggestions based on the listerning of my 10 and 15 year old daughters. Wayback to 2017. Why am I not able to reset my account and star...
  • Brunelicia
  • Spotify Star
  • 180 Views
  • 1 replies
  • 0 likes
  • Account
  • 180 Views
  • 1 replies
  • 0 likes

Missing songs

PlanPremium CountrySouth Africa DeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0 My Question or IssueI think my spotify updated cause like the whole my library thing is different. Idk where my "saved" songs have all gone, instead I got this stupi...

  • Visitor
  •   Plan Premium  Country South Africa    Device Samsung Galaxy S7 Operating System Android 8.0.0    My Question or Issue I think my spotify updated cause lik...
  • isaumyam
  • Composer
  • 177 Views
  • 1 replies
  • 0 likes
  • Premium
  • 177 Views
  • 1 replies
  • 0 likes

Log In not possible via facebook

Hi I downloaded the Spotify App on my computer. Normally at home I can log in with facebook. But If I press here at work on the facebook-login button nothing happens?

Unbenannt.jpg
  • Casual Listener
  • Hi I downloaded the Spotify App on my computer. Normally at home I can log in with facebook. But If I press here at work on the facebook-login button nothing happens?
  • user-removed
  • Not applicable
  • 1004 Views
  • 6 replies
  • 0 likes
  • Login
  • 1004 Views
  • 6 replies
  • 0 likes

Account clone?

PlanFreeCountryUnited StatesDeviceiPhone SE & Windows ComputerOperating SystemiOS 12 & Windows 7 My Question or IssueHello,Earlier today, I logged out and logged back into my account and for some reason, everyone I was following disappeared as well a...

  • Casual Listener
  • Plan Free Country United States Device iPhone SE & Windows Computer Operating System iOS 12 & Windows 7   My Question or Issue Hello, Earlier today, I logged out and logged ba...
  • SingularSpectre
  • Casual Listener
  • 456 Views
  • 2 replies
  • 0 likes
  • Account
  • 456 Views
  • 2 replies
  • 0 likes

Accounts been hacked for 25 hours now.

PlanPremiumCountryUSDevice(Samsung Galaxy 9, Operating SystemAndroid Oreo My Question or IssueMy account got hacked yesterday at 2. Filed an email immediately but have been locked out. My premium still isn't back online what do I need to do? Can't ge...

  • Visitor
  • Plan Premium Country US Device (Samsung Galaxy 9,  Operating System Android Oreo   My Question or Issue My account got hacked yesterday at 2. Filed an email immediately but h...
  • Billy-J
  • Spotify Star
  • 216 Views
  • 3 replies
  • 0 likes
  • Premium
  • 216 Views
  • 3 replies
  • 0 likes

Lost an account

PlanPremiumCountryRiga/LatviaDevice(iPhone 8,Windows)Operating System(iOS newest one, Windows 10) My Question or IssueI have lost my account. Now it's calls like 21l4ftjz4f2kl2a2g45b7ao4i can i have an access?

  • Casual Listener
  • Plan Premium Country Riga/Latvia Device (iPhone 8,Windows) Operating System (iOS newest one, Windows 10)   My Question or Issue I have lost my account. Now it's calls like 21l4ftj...
  • Arturqqa
  • Casual Listener
  • 203 Views
  • 2 replies
  • 0 likes
  • Account
    Login
  • 203 Views
  • 2 replies
  • 0 likes

Solved!! Artists gone

PlanPremiumCountryUSADeviceiPhone 10S Max, Mac, PCOperating SystemWindows 10, Mojave, Recently I pulled up Spotify on my iPhone and my PC and all the artists that I had populated under the Artists library are gone. What happened to them and how do I ...

  • Casual Listener
  • Plan Premium Country USA Device iPhone 10S Max, Mac, PC Operating System Windows 10, Mojave,   Recently I pulled up Spotify on my iPhone and my PC and all the artists that I had populat...
  • rwx9901
  • Casual Listener
  • 2168 Views
  • 4 replies
  • 0 likes
  • Account
  • 2168 Views
  • 4 replies
  • 0 likes

Solved!! Discography merge

I am part of a group (Applied Science) that has 2 albums on Spotify. I am the producer of the album. I also have a solo artist account for the releases I have coming this year. Is there a way that I can have the albums I made with Applied Science app...

  • Gig Goer
  • I am part of a group (Applied Science) that has 2 albums on Spotify. I am the producer of the album. I also have a solo artist account for the releases I have coming this year. Is there a way that I ...
  • OneByBoo
  • Community Legend
  • 236 Views
  • 1 replies
  • 0 likes
  • Account
  • 236 Views
  • 1 replies
  • 0 likes