Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
country- Czech RepublicMy first question... Is there anyone who speak Czech?? DeviceiPhone 7Operating System(iOS 12 My Question or Issue
PlanPremiumCountryBrazil Device(pc and smartphone)Operating System(android , Windows 10,) My Question or Issue*this is a new account i made just for use the communitySomeone changed my email account without my permission, now i cant login to my regul...
PlanFreeUnited States DeviceGalaxyGalax 8Operating SystemAndroid Oreo Screenshots say it all.
PremiumCountryGermanyDeviceSamsung A5 2016 / PcOperating SystemAndroid / Windows My Question or IssueDeleted my Facebook. Now Spotify won't work, can't log in on my Phone or my Laptop and recovery e-mails keep gettin' "send" but nothing arrives. Can'...
Hi,When I try to update my country it won't let me - it only shows UK as an option in the DropDown and I need US.Thanks,Stu
I'm on a Galaxy S5, premium user. Every time my phone dies or I shut it off, I get logged out of Spotify and all my music is no longer downloaded. So I have to turn on my data and download my music again. It's happening every time my phone dies and i...
PlanPremiumCountryNew ZealandDeviceSamsungOperating SystemAndroid I am devastated that when creating a new Spotify and getting my info transferred, my app automatically updated to a new version. I've contacted customer support and there's no way to g...
This forum used a picture of some other person (colored, glasses, half of head) for me! I cannot find a way to get rid of this! I don´t want to have any picture and SURE not the pictures of some other person! How to do that? And you should this fix b...
PlanFreeCountryItalyDevicePcOperating SystemWindows 7 ultimate My Question or IssueIf I play a song in my account,this didn't start,and my favourite song with the playlist are gone,if I try to recover playlist from the spotify site,I can't see it any...
PlanFreeCountryUSADeviceiPhone 7+, PCOperating SystemiOS, WindowsMy Question or IssueOn PC: Signed up with Spotify with Facebook, but getting Facebook error page when I try to sign in again. Tryied signing in with my email address associated with Fac...
hi, im on my mac and i have a premium account. i accidentally logged out of it, and because i made the account in grade 5 with an email i no longer have access to, i can't get in. i don't remember my password, not really sure how i logged in on this ...
PlanPremium CountrySwitzerland My Question or IssueI pay CHF 16.00 per month for my spotify Premium, but now I saw, that I just had to pay CHF 12.95 per month. Does anybody know, why my invoice is higher, than it should be?
I recently changed to a family account. Spotify keeps on making suggestions based on the listerning of my 10 and 15 year old daughters. Wayback to 2017. Why am I not able to reset my account and start on zero. It's my account. I'm paying for it and S...
PlanPremium CountrySouth Africa DeviceSamsung Galaxy S7Operating SystemAndroid 8.0.0 My Question or IssueI think my spotify updated cause like the whole my library thing is different. Idk where my "saved" songs have all gone, instead I got this stupi...
Hi I downloaded the Spotify App on my computer. Normally at home I can log in with facebook. But If I press here at work on the facebook-login button nothing happens?
PlanFreeCountryUnited StatesDeviceiPhone SE & Windows ComputerOperating SystemiOS 12 & Windows 7 My Question or IssueHello,Earlier today, I logged out and logged back into my account and for some reason, everyone I was following disappeared as well a...
PlanPremiumCountryUSDevice(Samsung Galaxy 9, Operating SystemAndroid Oreo My Question or IssueMy account got hacked yesterday at 2. Filed an email immediately but have been locked out. My premium still isn't back online what do I need to do? Can't ge...
PlanPremiumCountryRiga/LatviaDevice(iPhone 8,Windows)Operating System(iOS newest one, Windows 10) My Question or IssueI have lost my account. Now it's calls like 21l4ftjz4f2kl2a2g45b7ao4i can i have an access?
PlanPremiumCountryUSADeviceiPhone 10S Max, Mac, PCOperating SystemWindows 10, Mojave, Recently I pulled up Spotify on my iPhone and my PC and all the artists that I had populated under the Artists library are gone. What happened to them and how do I ...
I am part of a group (Applied Science) that has 2 albums on Spotify. I am the producer of the album. I also have a solo artist account for the releases I have coming this year. Is there a way that I can have the albums I made with Applied Science app...