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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

hinika

Newbie

287337 Views

529 replies

34 likes

Account
Free
  • 287337 Views
  • 529 replies
  • 34 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

Spotify Star

Babyodaa

Roadie

13623 Views

6 replies

11 likes

Security
  • 13623 Views
  • 6 replies
  • 11 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

Casual Listener

1r0nm0nk3y

Casual Listener

540243 Views

990 replies

114 likes

Account
  • 540243 Views
  • 990 replies
  • 114 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

Casual Listener

12paws

Casual Listener

129597 Views

74 replies

12 likes

Account
Login
Premium
  • 129597 Views
  • 74 replies
  • 12 likes

Superuser Contribution Spotify premium log in

PlanPremium CountryPhilippines Device(Samsung Galaxy Note 20 Utra) Operating SystemAndroid My Question or IssueCan't log in to my spotify premium account. I forgot both username acct and password. I tried all possible accts but all is not a apotify p...

Casual Listener

Plan Premium   Country Philippines   Device (Samsung Galaxy Note 20 Utra)   Operating System Android   My Question or Issue Can't log in to my spotify premium account...

Mario

Spotify Legend

1394 Views

3 replies

0 likes

  • 1394 Views
  • 3 replies
  • 0 likes

Termination of my ability to create playlists (name, image, description). Help!

Plan: Premium (Family Plan)Country: SwitzerlandDevice: iPhone 6s (IOS 14 ), Pixel (Android Q), Macbook Pro (macOS BigSur), HP (Windwows 10) My Question or Issue: Spotify's support seems to have restricted my ability to create and share playlists comp...

Composer

Plan: Premium (Family Plan) Country: Switzerland Device: iPhone 6s (IOS 14 ), Pixel (Android Q), Macbook Pro (macOS BigSur), HP (Windwows 10)   My Question or Issue:   Spotify's suppo...

AnotherWaytoD

Composer

524 Views

2 replies

1 likes

Account
Other
  • 524 Views
  • 2 replies
  • 1 likes

Solved!! spotify premium via the mobile operator

I have enabled spotify premium via the mobile operator MTS (Russia). I can use it on my iPhone, but how do I log in to the app on my PC?

Visitor

I have enabled spotify premium via the mobile operator MTS (Russia). I can use it on my iPhone, but how do I log in to the app on my PC?

newgrunge2

Casual Listener

713 Views

4 replies

0 likes

Account
  • 713 Views
  • 4 replies
  • 0 likes

Premium student account

Hello so I’ve been using Spotify premium for some time and then all of a sudden my account got logged out for some reason and I couldn’t log back in even though I know my email and password were correct since I have both of them saved and written dow...

Visitor

Hello so I’ve been using Spotify premium for some time and then all of a sudden my account got logged out for some reason and I couldn’t log back in even though I know my email and password were corr...

Maxim

Spotify Star

599 Views

1 replies

0 likes

Account
Free
Login
Premium
Subscription
  • 599 Views
  • 1 replies
  • 0 likes

Song was added to another artist with the same name

Hello. Sorry, I do not know much English. My song was added to another artist with the same name. I'm a new artist on Spotify. URL https://open.spotify.com/album/1VGZH1JUXEETFrbzwU8XZmCan you help me?

Visitor

Hello. Sorry, I do not know much English. My song was added to another artist with the same name. I'm a new artist on Spotify. URL https://open.spotify.com/album/1VGZH1JUXEETFrbzwU8XZm Can...

Billy-J

Spotify Star

561 Views

1 replies

0 likes

Account
  • 561 Views
  • 1 replies
  • 0 likes

"Agree" checkbox doesn't work

Can't get access on Spotify for Artists.It's all ok from Distrokid, ok account verify,role,email, but "terms and condition" checkbox doesn't work and i can't submit. I read several times terms and privacy stuff, tried with Firefox, Edge, Chrome, mobi...

Visitor

Can't get access on Spotify for Artists. It's all ok from Distrokid, ok account verify,role,email, but "terms and condition" checkbox doesn't work and i can't submit. I read several times terms and ...

TrevorZaple

Visitor

772 Views

2 replies

3 likes

Account
  • 772 Views
  • 2 replies
  • 3 likes

[Your Library] The email linked with my spotify got deleted by my school. Now I cannot log on.

The email linked with my spotify got deleted by my school. Now I cannot log on. Is there any way I can retrieve my music please please help. How do I change the email address without logging in because Spotify won't let me do so. Or can someone from ...

Visitor

The email linked with my spotify got deleted by my school. Now I cannot log on. Is there any way I can retrieve my music please please help. How do I change the email address without logging in becau...

Ximzend

Spotify Star

499 Views

1 replies

0 likes

Your Library
  • 499 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify connected to an unknown device

Hi, a few days ago my Spotify account began connecting to someone else's phone. For about 20 minutes we were essentially in a tug of war over the account. Now I have about 30 new songs added to my collection. Problem though is that the phone it conne...

Newbie

Hi, a few days ago my Spotify account began connecting to someone else's phone. For about 20 minutes we were essentially in a tug of war over the account. Now I have about 30 new songs added to my co...

Ver

Spotify Legend

608 Views

3 replies

0 likes

  • 608 Views
  • 3 replies
  • 0 likes

Superuser Contribution Kredi Kartımdan Habersiz Para Çektiler!!

Spotifyden 3 ayı 1tlden premium aldım süresi bitti ve haberim olmadan üyeliğimi devam ettirmek için kredi kartımdan haberim olmadan 11.08 2016 tarihinde 14.99tl çekmișler.Paramı geri istiyorum!!!!!!

Newbie

Spotifyden 3 ayı 1tlden premium aldım süresi bitti ve haberim olmadan üyeliğimi devam ettirmek için kredi kartımdan haberim olmadan 11.08 2016 tarihinde 14.99tl çekmișler.Paramı geri istiyorum!!!!!!

Ver

Spotify Legend

2004 Views

3 replies

0 likes

Other
  • 2004 Views
  • 3 replies
  • 0 likes

Superuser Contribution My account made with facebook is deleted

PlanFreeCountryUSDeviceAll of my devices(Windows PC, Galaxy Note 10+, Ipad Pro 12.9 3rd)Operating SystemiOS 13, Android 10, Windows 10 My Question or IssueI made a spotify account with my facebook account(username : 31ilu5m5muunoxnmrrgo5w5etcty).Then...

Visitor

Plan Free Country US Device All of my devices(Windows PC, Galaxy Note 10+, Ipad Pro 12.9 3rd) Operating System iOS 13, Android 10, Windows 10   My Question or Issue I made a spotify ac...

Elena

Moderator

1042 Views

3 replies

1 likes

  • 1042 Views
  • 3 replies
  • 1 likes

Will my friend be notified when I use their premium account?

I have Apple Music and my friend shares their account with me only because I prefer the suggestions on spotify a lot more. I normally don't play songs within the app I usually just switch over to apple music and play it there (don't want to mess up t...

Visitor

I have Apple Music and my friend shares their account with me only because I prefer the suggestions on spotify a lot more. I normally don't play songs within the app I usually just switch over to app...

OneByBoo

Roadie

3094 Views

1 replies

0 likes

Account
Login
Other
Premium
  • 3094 Views
  • 1 replies
  • 0 likes

Can't login after canceling premium

PlanFree/premiumCountryFrom the Netherlands to South AfricaDeviceEverythingOperating SystemWindows 10 My Question or IssueSo I monthly paid premium for someone who lives in South Africa.I canceled the subscribtion, and now we both cannot log back int...

Visitor

Plan Free/premium Country From the Netherlands to South Africa Device Everything Operating System Windows 10   My Question or Issue So I monthly paid premium for someone who lives in S...

Maxim

Spotify Star

1326 Views

1 replies

0 likes

Account
Login
Subscription
  • 1326 Views
  • 1 replies
  • 0 likes

Account hacked and primary email changed

Plan Family Country Austria Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My Account got hacked and the primary email address was changed fron [snip - Moderato...

Visitor

Plan Family Country Austria Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My...

Maxim

Spotify Star

470 Views

1 replies

0 likes

Account
  • 470 Views
  • 1 replies
  • 0 likes

Solved!! I sent a question through the Spotify Contact Us page, is this all?

Country: CanadaSo I sent in a question that was very far from any normal question spotify customer support will receive as it was more of a request than solving an issue. Immediately I received an email (look at file attachment) that told me Hello,We...

Visitor

Country: Canada So I sent in a question that was very far from any normal question spotify customer support will receive as it was more of a request than solving an issue. Immediately I received an ...

Billy-J

Spotify Star

587 Views

1 replies

0 likes

Other
  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution I keep gettin the "New login to Spotify" emails

I keep gettin the "New login to Spotify" emails like 2-3 times everyday. I have changed my password and i have signed out everywhere and reviewed which applications have access to my account. How do I stop people from loggin in to my account?

Newbie

I keep gettin the "New login to Spotify" emails like 2-3 times everyday. I have changed my password and i have signed out everywhere and reviewed which applications have access to my account. How do ...

Ivan

Spotify Legend

623 Views

2 replies

0 likes

Account
Login
Other
  • 623 Views
  • 2 replies
  • 0 likes

Superuser Contribution My song list on other artist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuehelp me i don't have artist page but i have song in Spotify and my distributir is indiefy my ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue help me...

Ivan

Spotify Legend

378 Views

2 replies

0 likes

  • 378 Views
  • 2 replies
  • 0 likes

Playlists have been deleted

Hi,This has happened on 2 computers so far. Spotify kept loggin me in and out, then i finally presssed "i am new to spofity" then it stopped logging me out.... BUT it erased all my playlists. Can someone help or explain how to get them back? There se...

Visitor

Hi, This has happened on 2 computers so far. Spotify kept loggin me in and out, then i finally presssed "i am new to spofity" then it stopped logging me out.... BUT it erased all my playlists. &nbs...

GOODISEVIL49

Casual Listener

1692 Views

4 replies

0 likes

  • 1692 Views
  • 4 replies
  • 0 likes

Solved!! how do I return to the account condition on a specific date?

I added (to my "favorite track", not a playlist) today, by mistake, a large number of tracks in a row (1.5 K) through the site's side service, and now I want to delete them all and go back to how it was before.who can I contact from spotify support?t...

Casual Listener

I added (to my "favorite track", not a playlist) today, by mistake, a large number of tracks in a row (1.5 K) through the site's side service, and now I want to delete them all and go back to how it ...

Billy-J

Spotify Star

807 Views

5 replies

0 likes

Account
  • 807 Views
  • 5 replies
  • 0 likes

Unable to view my profile on my mobile Spotify app

PlanFreeCountrySingaporeDeviceSamsung Note 9Operating SystemAndroid My Question or IssueWhen I enter the app on my mobile, I am unable to view it. It will have a mini pop-up window of "Something went wrong. Have another go? Try Again". I have reinsta...

Visitor

Plan Free Country Singapore Device Samsung Note 9 Operating System Android   My Question or Issue When I enter the app on my mobile, I am unable to view it. It will have a mini pop-up ...

Luan

Spotify Star

1326 Views

9 replies

0 likes

Account
Free
  • 1326 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution What happened to the Swedish "Your Daily Commute" playlist?

I have been using this Spotify provided list in the car for some time now but it disappeared on Tuesday this week. I can't find it when searching and it also disappeared from my recently played list. Is this a glitch or was it removed intentionally?

Casual Listener

I have been using this Spotify provided list in the car for some time now but it disappeared on Tuesday this week. I can't find it when searching and it also disappeared from my recently played list....

Elena

Moderator

2596 Views

7 replies

6 likes

  • 2596 Views
  • 7 replies
  • 6 likes