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I can't delete my secondary Spotify account created by fb, and I can't get to my original accoun.

I can't delete my secondary Spotify account created by fb, and I can't get to my original accoun.

Hi!

 

A secondary account was created thorough Facebook (I have the same mail adress and password for both) and now I can't terminate it so I can get to my original account that contain all my playlist, which I also pay for still!!! There is no help on spotify that solves this problem and I don't get help by the spotify support! And I can't keep paying for an account I can't access! Please help!!!!

Reply
6 Replies

Did you use the online contact form?  If you got an automated reply, make sure to reply to it directly (even though it says not to) to speed things along.

Hi!

 

I tried to fill out the contact form, but always get page errror no matter which link to the form I use....


@morlid wrote:

Hi!

 

I tried to fill out the contact form, but always get page errror no matter which link to the form I use....


How about this one

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Thanks! I've now send it in and hope it finally will be sorted out!

On the rare chance you don't hear anything back within 48 hours, give us a shout here and we can pull some strings to get it chased up for you 😉

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

Great! I'll do that! Thanks again! 😄

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